Buscar

Oportunidad de empleo

Case Manager & Substance Abuse Counselor

Publicado por
Nuevo
|
Publicado hace 16 días

About POTS

Part of the Solution (POTS) is a non-profit organization helping low-income individuals and families move from crisis to stability and, ultimately, self-sufficiency. POTS helps more than 30,000 people annually. Current services include the Community Dining Room; Emergency Food Pantry; shower and mail facilities; barbershop; case management; Legal Clinic; workforce development and an intensive case management/ mentoring program for a select group of families. POTS also holds a variety of seasonal distributions for items such as back-to-school supplies, Thanksgiving turkeys and holiday gifts, and is host to a medical and dental clinic.

About the position

The Case Manager & Substance Abuse Counselor will focus on providing case management and substance abuse counseling services to assist clients and guests seeking greater stability or self-sufficiency. Specifically, the CMSAC will work with homeless or housing insecure clients who in some cases struggle with addiction to screen for and obtain cash and non-cash benefits and temporary and permanent housing, while seeking to address other client needs through consultation and referral. The CMSAC will assist POTS clients living with alcoholism and substance use issues manage those challenges as they work toward self-stability and engaging in the community.

Responsibilities:

Commitment to POTS: Belief in the programs and mission of the organization. Motivated to achieve a desired goal and ability to plan, manage time effectively and work towards it proactively, going the extra mile if necessary. Will be comfortable being accountable for ambitious goals and understands the role of measurable data in achieving results.

Direct Client Service & Obtain cash and non-cash benefits and referrals for POTS clients: Provide direct service to clients seeking help in the mail, shower haircut and dining program. Assist POTS clients and guests in their journey from crisis to greater stability to self-sufficiency by working to obtain public benefits, referrals and other services for them. 

  • Welcome new and ongoing POTS clients with an empathetic conversation about their needs, desires and issues
  • Ensure that first-time clients receive intake and orientation to POTS Services
  • Screen clients thoroughly to determine client eligibility for benefits and need and interest in other programs available at POTS and among partner providers
  • Assist clients with benefits applications including Supplemental Nutritional Assistance Program (SNAP), SSI/SSD Lifeline (landline and cellular) phone applications and utility grants
  • Assist clients obtain other public benefits not listed, including Medicaid, as they arise
  • Assist clients receive other non-cash benefits and services
  • Work with Next Step Services Staff Case Managers to ensure that clients are connected to internal and external benefits and services
  • Assist clients in referrals, including detoxification, shelter, medical/psychiatric care, employment/job seeking and income tax preparation
  • Assist clients in domestic violence assessments and referrals
  • Follow up and record outcomes on referrals

Direct Client Service with substance abuse services: To help POTS clients with alcoholism and substance use issues as they move forward towards sobriety and substance free lives and maintaining the same.

  • Perform initial drug and alcohol abuse assessments, individual case management sessions, therapeutic support sessions
  • Create comprehensive assessment, crisis intervention and relapse prevention plans
  • Evaluate use of services and expected outcomes on a continuing basis.
  • Outreach and referral to inpatient/residential detox and rehabilitative treatment centers
  • Act as an advocate and liaison for clients in securing emergency detox and rehabilitation care, and other community supports that promote integrated substance use or dual disorder treatment
  • Provide individual support around substance use, relapse prevention, and harm reduction based on motivational interviewing and cognitive behavioral responses to substance use

Coordination with other POTS programs: Help clients access the full range of internal and external resources by working closely and communicating effectively with managers of other POTS programs, staff, external partners and others in the POTS network of service.

  • Develop expertise to act as onsite substance abuse resource expert for all POTS program staff.
  • Communicate regularly with those who work in other programs to help ensure that clients are being served as needed.
  • Coordinate referrals onsite to medical clinic, and offsite substance abuse treatment partners, and ensure recording these referrals in the POTS database.

Client data management: Record and document interactions with clients. Follow-up with referral agencies to confirm that clients received the services they need. Keep client data safe and secure.

Required Skills

  • Dedication to the mission and values of POTS 
  • Bachelor’s degree or Associate’s Degree plus relevant experience
  • Ability to have conversations in Spanish
  • Good customer service skills
  • Willingness to be flexible and improvise
  • Cultural competence and sensitivity to relate professionally with a diverse client base and their families
  • Facility with Microsoft Office and database management software
  • Two years' experience navigating the substance use and mental health systems in NYC.
  • Knowledge of treatment resources throughout the NYC metropolitan area
  • Experience working with people diagnosed with mental illnesses

Preferred Skills

  • CASAC (Master Level, Advanced Level, CASAC 2, CASAC, or CASAC-T)
  • Experience working with formerly incarcerated individuals and those who are street and shelter homeless
  • Knowledge of NYC public benefits systems
  • Knowledge of NYC shelter systems and housing options

About POTS

Part of the Solution (POTS) is a non-profit organization helping low-income individuals and families move from crisis to stability and, ultimately, self-sufficiency. POTS helps more than 30,000 people annually. Current services…

Detalles a Simple Vista

  • Flexibilidad
    A Tiempo Completo
  • Fecha de inicio
    20 de diciembre de 2021
  • Fecha límite de postulación
    20 de diciembre de 2021
  • Educación
    Formación Corta
  • Nivel Profesional
    Profesional

Compensación

  • Salary commensurate with experience
  • All full-time employees receive comprehensive medical, dental and vision coverage
  • Other benefits including 401(k) retirement plan and FSA plan
  • Opportunities for professional development 
  • Lunch daily
  • Salary commensurate with experience
  • All full-time employees receive comprehensive medical, dental and vision coverage
  • Other benefits including 401(k) retirement plan and FSA…

Nivel de Idiomas

English and Spanish

English and Spanish

Ubicación

Presencial
The Bronx, NY, United States

Cómo aplicar

 Please send a cover letter and resume to employment@potsbronx.org with the subject “Case Manager & Substance Abuse Counselor”. The cover letter must include a description of the applicant's Spanish language capabilities and salary requirements.

 Please send a cover letter and resume to employment@potsbronx.org with the subject “Case Manager & Substance Abuse Counselor”. The cover letter must include a description of…

Únete a Idealist

Regístrate hoy para acceder a tus empleos favoritas y recibe alertas por email cuando se publiquen nuevas oportunidades.