ABOUT THE POSITION: As a member of the Client Services Office (CSO), the Teller greets clients at the teller window to serve their banking needs, deliver their mail, provide ORCA Lift enrollment, and provide referrals and information about emergency services. The Teller is an important CSO team member who works closely with Case Managers and other program staff to provide effective and compassionate support to our homeless and low-income client population. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU).
ABOUT THE PROGRAM: Compass Day Services includes the Client Services Office (CSO), the Hygiene Center, and the Day Services Center. The Day Center offers comfort and stability to those in need. People can seek refuge, meals, and basic services, as well as connect with housing navigation support, case management, mental health counseling, and nursing services. These services help move people toward increased stability, independence, and self-sufficiency. The Hygiene Center offers men and women experiencing homelessness a place to use the restroom, take a hot shower, and do a load of laundry. The CSO provides free mail and banking services for individuals who are housing insecure. A mailing address provides stability and the opportunity to apply for benefits, seek employment, access resources, and exercise the right to vote. Compass Day Services is a welcoming space where people can find a path out of homelessness.
ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. To learn more about the agency visit www.compasshousingalliance.org.
LOCATION: Pioneer Square Neighborhood (Seattle, WA)
REPORTS TO: Program Coordinator
FLSA STATUS: Non-Exempt
SCHEDULE: Monday-Friday 8:30am-4:30pm; with weekly staff meetings Thursday 2pm
SALARY RANGE: $16.89 per hour
FULL-TIME BENEFITS PACKAGE INCLUDES: Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account 4 Weeks of Paid Time Off (PTO) & 11 Paid Holidays, Retirement Plan, Employee Assistance Program.
• Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. High School Diploma or GED/Associate/Bachelor/Master’s degree in social work or related field would be a compliment to the required experience.
• A minimum of 1 years’ experience in a social service setting preferably dealing with issues of homelessness, desired.
• A minimum of 1 year demonstrated customer service experience, required.
• A minimum of 6 months of experience working in cash handling, required.
• Proficiency in Spanish or other languages, desired.
• Awareness and/or training around issues of equity, intersectionality, and belonging.
• Familiarity with issues of homelessness, mental illness, substance abuse, sexual assault, and/or domestic violence, desired.
HOW TO APPLY?
Please visit our website for more details and complete an application at http://www.compasshousingalliance.org/employment/
EQUAL OPPORTUNITY EMPLOYMENT
Compass Housing Alliance is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to race, color, creed, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, veteran or marital status, sensory, physical or mental disability and all other groups protected by law, and promotes diversity in its workforce. Compass Housing Alliance takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours.
In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org.
ABOUT THE POSITION: As a member of the Client Services Office (CSO), the Teller greets clients at the teller window to serve their banking needs, deliver their mail, provide ORCA Lift enrollment, and provide referrals and information about…