Senior Director, Evaluation & Data Management

Who We Are 

Center for Supportive Schools is an anti-racist, fast-paced, collegial, and team-oriented organization wholly committed to helping schools become places where students want to be. Our work directly addresses student disengagement, a root cause of diminished academic performance, students dropping out of school, and other high-risk student behaviors. We partner with schools in three areas: developing all students into leaders; empowering teachers to collaborate with each other and with students; and engaging entire school communities to improve how learning happens.  

CSS is driven by the vision that one day, all students will thrive in schools that graduate them prepared for the rigors of college and lives filled with meaningful work, active citizenship, and personal fulfillment.  

We are committed to antiracism. Our vision for students will not be realized absent the dismantling of systemic racism that permeates schools and society. Schools are not safe, supportive, engaging, and inspiring unless they address all areas of marginalization and eradicate all the many interconnected forms of oppression. CSS’s focus on antiracism results from the outsized role that racism has played in shaping the United States and its institutions, from the fact that racism intersects with all other forms of oppression, and given that that which we learn and develop – tools, frameworks, resources – in dismantling racism can be leveraged to abolish all other forms of oppression. 

Founded in 1979, we are a national organization currently impacting 65,000 students annually and committed to supporting every K-12 school in the country. Most of our partners are economically disadvantaged communities where the consequences of student disengagement and racism can be most devastating.  

For more information, please visit www.supportiveschools.org. For more information about CSS’s commitment to antiracism, please visit www.supportiveschools.org/antiracism-resources.  

Who You Are 

You are passionate about providing students with evidence-based programming in schools and value fidelity to existing proven models. You are a lifelong learner and are always seeking opportunities to grow your evaluation and data skills. You are a dynamic, flexible, goal-oriented, and resourceful individual with strong communication and problem-solving skills. You have experience conducting school-based program evaluations, overseeing data collection, management, analysis and reporting, and integrating data technology systems. You also have experience developing, refining, and utilizing a wide range of quantitative and qualitative tools. 

The Role 

The Senior Director, Evaluation & Data Management, under the direction of the Managing Director, Operations & Evaluation, will lead CSS’s evaluation team in overseeing data collection, data management, and evaluation efforts in support of all of CSS’s solutions. The Senior Director, Evaluation & Data Management will lead evaluation and continuous improvement projects through the development of measurement tools and instruments, oversight of data entry and analysis, database management and maintenance, active participation as a thought-partner to determine evaluation best practices and new areas of growth, and communication of findings to internal staff, partner schools, and other stakeholders. In addition, you will actively participate in the organization’s commitment to diversity, equity, and inclusion (DEI) through engaging in opportunities for continued learning and examining its application to the work of the evaluation team and the mission of CSS. 

What You’ll Do 

Leadership 

• Oversee and manage CSS’s evaluation team, including supervision and professional development of three direct reports  
• Provide strategic direction for the evaluation and data management work of CSS 

Collaboration, Communication, & Coordination 

• Oversee communication efforts with CSS staff and school-based partners to understand evaluation needs and ensure that proper data collection procedures are in place at each of our partner schools 
• Collaborate as a thought-partner with evaluation team, CSS staff, and external evaluation partners to examine data findings in support of continuous improvement efforts and to determine best practices and strategies for conducting evaluation activities 
• Collaborate with internal departments/teams to interpret and share data to support data-driven decision-making regarding programmatic improvements 
• Liaison with external evaluation partners, including independent evaluators, school district research and evaluation departments, and school partners, as needed 

Data Collection, Entry, & Analysis 

• Lead and manage the development and refinement of survey instruments and other evaluation measurement tools 
• Oversee evaluation team’s administration, data entry, analysis, and reporting of annual student surveys and other evaluation measurement tools 
• Lead data collection and tracking for school partners involved in rigorous evaluation studies  
• Closely collaborate with CSS School Support Manager and regional teams to track program reach, implementation fidelity, and program sustainability information for veteran school partners 
• Oversee evaluation team’s development, maintenance, and data tracking of the Implementation Tracking Tool (ITT) to track program implementation fidelity  
• Oversee evaluation team’s obtainment of student-level achievement and administrative data from school districts on annual basis and lead analysis of program outcomes 

Data Management and Integration 

• Support and enhance evaluation and data management and tracking capabilities of all departments/teams and solutions within CSS 
• Develop and manage various Google Sheets workbooks to track CSS’s reach, impact, implementation, and continuous improvement data and oversee trainings with CSS staff to ensure their understanding of these data systems and streamline internal data tracking capabilities in order to maximize efficiency 
• Manage the migration and integration of CSS’s multiple data systems into a single comprehensive relationship management system (e.g., Salesforce) 

Dissemination & Reporting 

• Support the development of progress reports for corporate, foundation, state, and federal funders, as needed, and in collaboration with Executive Directors and Managing Directors 
• Contribute to grant proposals, conference/client presentations, and manuscript development, as needed 
• Disseminate evaluation findings to internal and external audiences through dashboard charts, executive summaries/reports, infographics, presentations, data immersion sessions, trainings, and other meetings/discussions  
• Represent CSS’s evaluation team in meetings with external evaluation partners, other external meetings, conferences, and as member of network partnerships 
• Other responsibilities, as needed 

Qualifications and Experience  

You have demonstrated in past experiences excellent attention to detail; exceptional abilities to problem solve, plan, and prioritize; proven ability to work in a fast-paced environment managing multiple projects; and demonstrated high level communication skills and interpersonal skills, including the ability to build relationships internally and externally. 

In addition, you have likely had the following experiences and demonstrate the following attributes: 

• A minimum of 7-10 years of experience in program evaluation and data analysis, management, and reporting 
• Bachelor’s degree, or advanced degree in a related field, such as research and evaluation or data analytics (as required by grants) 
• Commitment to the mission and core values of CSS 
• Experience managing evaluation projects from conception to completion 
• Advanced skills in Google Sheets and Salesforce 
• Proficiency in Microsoft Office and SPSS 
• Experience with data visualization software (e.g., Tableau) and form builder software (e.g., Form Titan) 
• Experience with tracking and reporting on federal, state, and foundation grant goals and objectives 
• Experience developing data tracking and monitoring systems and processes 
• Experience with school-based program evaluation and implementation fidelity monitoring 
• Highly effective time management and project management skills 
• A self-starter, with the ability to work both independently and collaboratively across multiple teams 
• Demonstrated commitment to diversity, equity, inclusion, and belonging 
• Ability to use discretion and judgment in handling confidential and sensitive information 
• Ability to gather, analyze, synthesize, and communicate information from various sources 
• Ability to present data to a variety of audiences to guide decision-making and continuous improvement 
• Ability to integrate various data technology platforms and integrating multiple Google Sheets database to function together 

COVID-19 Vaccination & Testing 

CSS requires all school-facing staff members to be fully vaccinated against the COVID-19 virus. As of the time of this position announcement posting, fully vaccinated means receiving two vaccination doses of either the Pfizer vaccine or the Moderna vaccine, or one dose of the Johnson & Johnson vaccine. Non-school facing staff members who are not vaccinated because of a CSS-approved medical or religious accommodation must submit a copy of a COVID-19 test result 48-72 hours in advance of any CSS-related in-person interaction (this includes in-person interaction with other staff, in-person training events, office visits, business meetings, and/or school visits).