Assistant Program Director

RESPONSIBILITIES:

1. Supervise the work of all Outreach case management staff.
2. Conduct clinical supervision with all case managers.
3. Engage homeless individuals, conduct street assessments, and provide appropriate services to the individuals as needed.
4. Responsible for the achievement of level of services appropriate to the Outreach contract in conjunction with Program Director.
5. Responsible for the compliance, tracking and trending of incident reporting procedures.
6. Responsible for overall charting quality, with emphasis on the timely implementation of individualized service plans and their follow-up.
7. Serve as liaison to the general, treatment, and agency communities as directed by the Director.
8. Responsible for ongoing training and professional development of case managers.
9. Monitor and track weekly placement report and review and sign off on progress notes
10. Maintain program caseload data and assign clients to case managers
11. Assist with DHS Monthly report and Agency dashboard
12. Assist with all Housing Packets HRA2010E, LINC, MRT, VASH and general population 
13. Audit active /closed charts and assist with ensuring updates and corrections are made.
14. Compare Master stabilization list with the CARES stabilization bed list.
15. Manage canvassing schedule and 311 calls.

Qualifications

The position of Assistant Program Director requires a Bachelors degree, with a preferred Master’s degree, preferably LMSW or LCSW. Experience in the fields of homeless services, street outreach, substance abuse and/or mental health treatment preferred. The candidate should have a minimum of two-year’s administrative and/or supervisory experience in one of the above areas. Must have a clean and valid driver’s license. The Assistant Program Director will need to have exceptional oral and written communication skills. They must possess the highest degree of skill in working with individuals and groups over a broad range of topics and issues, many of which require extreme sensitivity and insight. Computer knowledge and statistical skills to the degree that the Assistant Program Director can organize quality assurance and performance improvement data and can respond to various external regulatory agencies and the internal needs of the agency are required. The Assistant Program Director must conduct themselves with the utmost professionalism and uphold the highest moral and ethical standards at all times. The physical ability to perform the essential job functions is needed. This position is a hybrid position. In addition, the Assistant program Director shall perform any duties as required to meet the needs of the agency and the clients we serve. The agency reserves the right to review and change job duties and responsibilities as the need arises. #CB