Program Staff Supervisor

Summary: Youth Empowerment for Advancement Hangout (YEAH) is a Black-led, community-based nonprofit that works with teens and young adults in West and Southwest Philadelphia ages 15 to 24 who have been impacted by violence. With a special focus on those who are in the juvenile legal system, YEAH acknowledges teens as the experts of their own lives and prioritizes pushing back against oppressive systems and addressing structural barriers that often lead to violence. 

Essential Duties and Responsibilities: Program staff supervisor will provide support and directly supervise program, case management, and court advocate staff. Examples of duties include providing weekly supervision meetings with staff, conducting staff evaluations, creating and implementing performance and improvement plans, debriefing and assisting with case reviews or problem solving issues that may arise with clients. This position will directly supervise up to 15 program staff at a time.

 Job Requirements and Skills : Philadelphia residency or becoming a resident within 6 months is required. Bachelor’s required, Master’s preferred. Candidates must have a demonstrated background and expertise of supervising people directly related to program and direct service. Ability to lead a staff of professionals and paraprofessionals and have clinical expertise in crisis intervention. Familiarity with community support systems, health care and human service resources, court and legal systems etc. Good organizational skills and administrative abilities. Candidates must have the ability to work well independently with integrity and have the confidence and skills to manage their time effectively, take initiative, and supervise appropriately. Those who identify racially or ethnically as Black or Brown and have been personally impacted by the criminal legal system or violence (directly or indirectly) are strongly encouraged to apply.

Primary Responsibilities:

• Provide day-to-day supervision of activities of a program; plan, prioritize, assign, supervise, and review the work of staff; develop and revise work processes; establish work schedules; provide or coordinate staff training; manage performance and work with staff to correct deficiencies; monitor work performed to meet agreed upon goals and objectives.
• Recommend and assist in the implementation of goals and objectives; evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; recommend and implement policies and procedures; assist in the development and administration of the budget; participate in forecasting additional funds for staffing and resources; prepare various reports on operations and activities.
• Recommend changes to improve service delivery and implement as needed. 
• Ensure continuity of care in the provision of comprehensive services and for coordinating communication with other service components.

Additional Responsibilities:

• All other duties assigned