CLINICAL CASE MANAGER - DOWNTOWN SAN JOSE OUTREACH (JR 2494)

ABOUT PATH

Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 

JR 2494

Clinical Case Manager - Downtown San Jose Outreach 

San Jose, CA 95112

Salary: Starting at $36.06/hr + 12% Locality Pay Differential (Approximate gross earnings starting at $40.39/hr)

Full Time

Non-Exempt

Driving Required

PATH is seeking master’s level social services candidates to join our San Jose team as a Clinical Case Manager. This position will join our San Jose street outreach team as we expand our services in the Downtown San Jose area. 

Of the range of perspectives we use to inform our work, none is more valuable than firsthand knowledge. In the interest of continuing to be a leader in innovation, we actively seek to integrate these perspectives into our daily work. If you are a candidate with lived experience related to homelessness, mental health issues, or substance use challenges, we enthusiastically invite you to apply and become an integral part of our mission. 

ABOUT OUR STREET OUTREACH PROGRAMS

Our Street Outreach programs work to engage individuals who are currently homeless and living on the streets in an effort to provide and link them with services that will ultimately lead them to stabilize in housing long-term.

WHAT IS A CLINICAL CASE MANAGER?

As part of the Outreach team, the Clinical Case Manager helps clients break the cycle of homelessness by providing individualized and comprehensive support throughout their transition from street to housing. Responsibilities of the Clinical Case Manager include:

• Performing persistent and frequent outreach in all areas covered by the contract where those experiencing homeless reside and congregate and responding to community requests for street outreach intervention
• Coordinating intake and needs assessments for all clients and completing biopsychosocial assessments that drive the intervention and supportive services
• Utilizing assessment results to collaborate with clients to develop individualized service plans (ISP) that address barriers to obtaining housing and services
• Providing on-going case management support to support ISP goals including advocacy, assistance with procuring documentation and services such as identification or disability income, and transportation in the company vehicle to appointments
• Providing behavioral health interventions designed to mitigate harmful impacts of mental health symptoms and/or functional barriers
• Maintaining expertise of pertinent community services and resources to effectively provide information, referrals, linkages, and advocacy that assist clients in obtaining permanent housing 
• Identifying appropriate permanent housing options for clients based on their needs, providing assistance with housing location and application and advocating for clients with prospective landlords
• Developing relationships within the community, including local businesses, landlords, and other service providers, to identify new and existing opportunities and build relationships to better assist clients in accessing resources, employment services and housing

WHAT YOU BRING

We’re looking for candidates that:

• Maintain and execute confidential information according to HIPAA standards
• Effectively work and develop successful relationships with a diverse range of individuals and communities
• Are technology proficient, especially with Microsoft Office and electronic database systems such as CRM, EHR or HMIS
• Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
• Work just as well independently as they do on a team
• Exercise mature judgement, and are highly motivated, self-starting and proactive
• Are excellent at communicating, whether in writing or verbally
• Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment

MINIMUM QUALIFICATIONS

To be considered for this position, we require all candidates:

• Hold a Master’s Degree in human services field;
• Strong preference for Social Work (MSW) or Marriage and Family Therapy (MFT) as the field of study
• Have at least 1 year of experience working with vulnerable populations, particularly those with health, mental health, and substance abuse issues 
• Demonstrate knowledge of and experience with evidence-based case management techniques such as, but not limited to:Critical Time Intervention
• Harm Reduction 
• Crisis Intervention 
• Motivational Interviewing

MANDATORY REQUIREMENTS

Regardless of qualifications, for this position all prospective employees must:

• Be able and willing to work flexible hours which may include evenings or weekends
• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Provide proof of full COVID-19 vaccination
• Successfully complete the following as a condition of hire:Tuberculosis Test
• Background Screening
• Drug Test

DRIVING

Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: 

• Have reliable transportation
• A valid driver’s license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage

COVID-19 VACCINATION

Effective 11/01/2021 PATH will require all employees to be fully vaccinated for COVID-19. All prospective hires will be expected to provide proof of full vaccination as part of the pre-employment credentialing process.

FLEXIBLE WORK

PATH is a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

WHAT WE OFFER

In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

READY TO MAKE A DIFFERENCE THROUGH ACTION?

If this position sounds like a fit, please submit your application today. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.