Organización Sin Fin de Lucro

Intake Coordinator, Case Management Unit

Presencial
El trabajo se debe realizar en o cerca de New York, NY
Nuevo
|
Publicado hace 5 días

Detalles a Simple Vista

Tipo de contrato
A Tiempo Completo
Educación
Otros Requisitos Educativos
Salario
USD $65.000 / año

Descripción

Position Title: Intake Coordinator, Case Management Unit

Reports to: Director, Case Management Unit

Catchment Area: East 59th Street to East 142nd Street, Fifth Ave to East River + Roosevelt Island

Status: Full-Time

Compensation: $65,000 annual salary

About CBN: Carter Burden Network promotes the well-being of older adults 60 and older through a continuum of services, advocacy, arts and culture, health and wellness and volunteer programs, all oriented to individual, family and community needs. We are dedicated to supporting the efforts of older people to live safely and with dignity.

For further information about CBN, please visit www.carterburdennetwork.org

Carter Burden Network is partially funded by NYC Aging (formally NYC Department for the Aging)

Position Summary: The Intake Coordinator will be the first point of contact for incoming referrals, assess the needs of older adults and their eligibility for services, manage the waitlist for services, and make referrals as needed. The Intake Coordinator will work directly with the Case Management Unit Program Director or Assistant Director, and interface with organization staff, subcontractors and partners.

The individual should have the capacity to manage the case management intake process, serve as main point of contact for Meals on Wheels (MOW) related services, and meet deadlines.

Primary Responsibilities:

  • Participate in monthly meetings for CBN case management staff and subcontractors
  • Participate in weekly meetings for internal case management team
  • Conduct intakes using NYC Aging’s form
  • Ensure that all individuals contacting the Case Management Unit are provided with a comprehensive interview to determine eligibility for services
  • Provide referrals as necessary based on needs of client
  • Participate in case conferences and advocate for clients as needed
  • Provide crisis intervention as needed
  • Under the supervision of the Case Management Unit Director, assign clients to internal CBN Case Managers and subcontractors as appropriate to client need and staff expertise
  • Manage client wait list and conduct bi-monthly check-calls for those clients
  • Serve as main point of contact to communicate weekly meal delivery (MOW) challenges to appropriate staff
  • Meet with Case Management Unit Director once weekly for formal supervision and at other times as indicated
  • Maintain compliance with NYC Aging regulations regarding services provision, documentation and deadlines
  • Utilize online platform to maintain and review detailed records on intakes, referrals and relevant case documentation
  • Participate in agency-wide staff meetings, events, in-service trainings and conferences
  • Attend the required number of trainings as outlined by NYC standards
  • Exhibit awareness of agency and community resources and effectively utilize both in the course of working with staff and clients
  • Initiate and maintain contact with representatives of the community including strategic partner organizations and government agencies on behalf of clients
  • Exhibit ability to work well within agency and engage appropriately with co-workers within and outside of the Case Management Unit
  • Stay up to date on relevant issues that relate to the field of aging
  • Accept other assignments, as appropriate, to meet the needs of the program and individual clients

Required Qualifications:

  • Bilingual Spanish, LMSW with a minimum of 2 years of professional experience or related degree with relevant experience
  • Affinity for, and depth of experience in, working with an older adult population
  • Passion and sensitivity for CBN’s mission
  • Strong written and verbal communication skills, and attention to detail
  • Ability to work pro-actively, both independently and collaboratively
  • Strong proficiency with database/information management systems and Microsoft Office Suite

Position Title: Intake Coordinator, Case Management Unit

Reports to: Director, Case Management Unit

Catchment Area: East 59th Street to East 142nd Street, Fifth Ave to East River + Roosevelt Island

Status: Full-Time

Compensation: $65,000 annual…

Compensación

CBN offers a generous benefits package for Full Time employees, which includes:

  • Health and dental coverage with 100% employer-paid options
  • Generous PTO including 15 vacation days, 4 personal days, and 10 sick days accrued annually, in addition to holidays
  • Retirement plan with 3% employer contribution plus up to 2% match after one year of service


It is the policy of CBN to provide equal employment opportunity to qualified individuals for employment or advancement without discrimination because of race, color, religion, creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizen, age, veteran status, pregnancy, handicap disability, genetic, genetic characteristics, or other protected status.

CBN offers a generous benefits package for Full Time employees, which includes:

  • Health and dental coverage with 100% employer-paid options
  • Generous PTO including 15 vacation…

Nivel de Idiomas

Bilingual Spanish

Bilingual Spanish

Ubicación

Presencial
415 East 73rd Street, New York, NY 10021, United States

Aplicar a esta Vacante de empleo

Instrucciones:

To apply: Please submit a cover letter and resume to jurenkoa@carterburdennetwork.org

Todos los campos son obligatorios
La hoja de vida/CV debe ser subida en formato PDF
Elige un archivo o arrástralo aquí
Ningún archivo seleccionado
Elige un archivo o arrástralo aquí
Ningún archivo seleccionado
Entiendo que el uso de la herramienta de seguimiento de candidaturas de Idealist está sujeto a la Política de Privacidad de Idealist y a los Términos del Servicio.

Oportunidades de Empleo Similares

Illustration

Únete a Idealist

Regístrate hoy para acceder a tus empleos favoritas y recibe alertas por email cuando se publiquen nuevas oportunidades.