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Community Engagement Manager

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Publicado hace 18 días

The Community Engagement Manager will lead the volunteer and in-kind donation activities for the organization. This position is also responsible for the management of the Energy Assistance Program and the Development Department Intern Program. Areas of primary responsibility include the annual Thanksgiving Food Drive, the annual Holiday Toy Drive, all drive distribution activities, volunteer management, corporate service days/corporate employee engagement activities, in-kind donations, the annual Energy Assistance Program distribution of funds and managing the department’s interns. The Community Engagement Manager will be an integral member of the Development team and carries responsibility for meeting the relevant corporate revenue targets.

Reportability          

This position will report directly to the Director of Corporate Partnerships. 

This position will manage/supervise a team of Development Department Interns. 

Essential Duties and Responsibilities   

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 

Volunteer Management

  •  Responsible for the development and implementation of an effective and rewarding volunteer program. This includes managing, monitoring, and maintaining Mary’s Center (MC) volunteer program for both reoccurring and one-time projects; both in-person and virtual projects.
  • Oversee recruitment, onboarding/orientation, placement, and communications relating to volunteers. 
  • Responsible for targeted recruitment, scheduling, retention, management and stewardship of partner organizations/companies and community groups for purposes of employee engagement/corporate service days (CSD) projects. This includes presenting to prospective partners and encouraging partnership with Mary’s Center; actively solicit CSD sponsorships. 
  • Ensure recognition of key volunteers using communication tools such as our monthly e-News and/or sending e-communication directly to all volunteers, submitting nominations for local awards and spotlighting supporters during National Volunteer Month.
  •  Implement volunteer policies and procedures. Ensure that all volunteers receive adequate orientation and training.
  • Maintain communication with staff about volunteer schedules and volunteer conduct. Ensure a welcoming, positive, and inclusive environment for all volunteers. 
  • Keep Raiser’s Edge up to date with volunteer contact information and track donated hours of service; report statistics monthly as needed and appropriate. Provide acknowledgements to volunteers as needed. 
  • Work alongside Individual Giving Team to introduce volunteers to becoming donors of the organization. 

Intern Program

  • Promote, recruit, and hire for the Development Department’s interns.
  • Supervise the Development Department interns, managing their workflow and ensuring a successful intern experience. 

In-Kind donations

  • Manage and collect all in-kind donations to Mary’s Center. Provide timely acknowledgement of donations to in-kind donors. Provide quarterly in-kind donation reports.
  •  Work with MC program staff/site managers to coordinate acceptance/delivery of in-kind donations. 
  • Create seasonal in-kind drives; promote the donation drives on the MC website and via our Development communications such as the Intranet, MC website and monthly eNews; share drive opportunities with corporate partners. 

Thanksgiving Drive, Toy Drive, and other collection drives 

  • Solicit and secure new sources of sponsorship funding for donation drives, including but not limited to year end drives.
  • Plan/implement all donation drives, including but not limited to Thanksgiving Food Drive, Holiday Toy Drive; solicit all drive partners for both in-kind and financial donations; create necessary collateral; coordinate logistics of collecting and distributing all donations; and oversee all communications to internal and external audiences. 
  • Coordinate and collaborate with Mary’s Center Programs department to secure recipient families and execute distribution.
  • Solicit in-kind donations and steward supporters to collect year-round; prepare recap reports and identify opportunities to grow donations year over year.
  • Engage volunteers to assist in sorting and preparing donations. 

Corporate Fundraising and Stewardship

  • Develop new and deepen existing relationships with corporate Employee Resource Groups (ERGs), serving as a pipeline for volunteers and donors to MC.
  • Represent Mary’s Center at community events to assist in securing new corporate partnerships.
  • Steward corporate sponsors throughout the year. 
  • Manage incoming requests for the corporate skills-based volunteer program. 

Misc. Development

  • Manage budget for the volunteer program, Corporate Service Days, and in-kind collection drives.
  • Oversee the cleanliness and organization of donation storage, distribution spaces and development storage. 
  • Serve as a Development team member and provide support as necessary on functions performed by the Development team. 
  • Responsible for ensuring the Volunteer and Events sections of the website are always up to date.
  • Other duties as assigned. 

Qualifications

The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience –

  • Bachelors’ degree and 3-5 years’ experience in the coordination and training of volunteers, preferably in a nonprofit or community-based organization.
  • Experience building relationships with community organizations and corporate partnerships; fundraising experience preferred.
  • Excellent computer skills including knowledge of all Microsoft Office programs and experience using web-based data management systems, preferably Raiser’s Edge.
  • English-Spanish bilingual preferred, but not required.
  • Excellent writing and communication skills; the ability to work effectively in teams and across organizational lines; ability to manage multiple tasks and priorities.

Reasoning Ability –  Ability to apply common sense understanding to carry out moderately complex, multi-step instructions and make appropriate independent decisions as necessary; Excellent organizational skills, including the ability to coordinate several projects simultaneously; An understanding and respect for the confidentiality of clients; Use creative problem-solving skills and ability to adapt to change; Excellent planning skills and high attention to detail; Be a flexible, skilled problem-solver and self-starter.

Physical Demands – Regularly required to sit; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds. 

Work Environment – Hybrid remote/onsite. Willing and able to work a flexible schedule, including occasional evenings and weekends.

The Community Engagement Manager will lead the volunteer and in-kind donation activities for the organization. This position is also responsible for the management of the Energy Assistance Program and the Development Department…

Detalles a Simple Vista

  • Flexibilidad
    A Tiempo Completo
  • Educación
    Licenciatura
  • Nivel de Experiencia
    Mando intermedio

Compensación

The Benefits: 

  • Health Insurance: medical, dental & vision – plus retirement options through 403(b) contribution and investment opportunities
  • 25 days of paid leave annually (in addition to paid holidays), plus 5 educational days
  • Tuition reimbursement of $2000/year towards education assistance and professional development ​
  • Transportation subsidy via metro & bus​
  • Employee Assistance Program (EAP)

The Benefits: 

  • Health Insurance: medical, dental & vision – plus retirement options through 403(b) contribution and investment opportunities
  • 25 days of paid leave annually (in…

Ubicación

Temporalmente A Distancia
El trabajo se puede realizar en o cerca de Washington, DC
Ubicación Asociada
Washington, DC, USA

Cómo aplicar

Please submit a cover letter with your application.

Please submit a cover letter with your application.

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