Who We Are
Center for Supportive Schools is an anti-racist, fast-paced, collegial, and team-oriented organization wholly committed to helping schools become places where students want to be. Our work directly addresses student disengagement, a root cause of diminished academic performance, students dropping out of school, and other high-risk student behaviors. We partner with schools in three areas: developing all students into leaders; empowering teachers to collaborate with each other and with students; and engaging entire school communities to improve how learning happens.
CSS is driven by the vision that one day, all students will thrive in schools that graduate them prepared for the rigors of college and lives filled with meaningful work, active citizenship, and personal fulfillment.
We are committed to antiracism. Our vision for students will not be realized absent the dismantling of systemic racism that permeates schools and society. Schools are not safe, supportive, engaging, and inspiring unless they address all areas of marginalization and eradicate the many interconnected forms of oppression. CSS’s focus on antiracism results from the outsized role that racism has played in shaping the United States and its institutions, from the fact that racism intersects with all other forms of oppression and given that which we learn and develop – tools, frameworks, resources – in dismantling racism can be leveraged to abolish all other forms of oppression.
Founded in 1979, we are a national organization currently impacting 65,000 students annually and committed to supporting every K-12 school in the country. Most of our partners are economically disadvantaged communities where the consequences of student disengagement can be most devastating.
Who You Are
You are a dynamic, flexible, goal-oriented, and resourceful IT professional with strong troubleshooting skills. You have experience ensuring optimal use of hardware and software technologies, enhancing system performance, and managing all IT infrastructure. As the first point of user interaction, the Service Desk Administrator ensures that user needs and concerns are addressed quickly and efficiently. In addition to overseeing and coordinating all IT support, the Service Desk Administrator works closely with CSS’ external partners for ongoing maintenance and improvement of IT infrastructure and the end-user technology experience.
The Service Desk Administrator will be the main point of contact for the maintenance of technological systems. You will be a key part of ensuring that CSS employees have the support needed in the day-to-day use of technology. You will provide support to CSS staff regarding the use of computer hardware, software, and platform integration and management. You will utilize your troubleshooting, customer service, and communication skills to ensure CSS staff members have the technology they need to be effective in their roles.
What You’ll Do
Monitor and Manage CSS Digital Files and Platforms
What You’ve Done
Education: You’ve likely earned a bachelor’s degree in Computer Science, Information Systems, or equivalent.
Professional Experiences and Personal Qualities/Skills: You likely have experience and expertise in core technology products such as operating systems, hardware, networks, and systems management, troubleshooting, platform and software implementation and management.
Experience with core Microsoft Enterprise Products, including Windows 10 Pro and Office 365 is necessary. Experience with Salesforce is preferred.
In addition, you have likely had the following experiences and have demonstrated the following attributes:
This is a hybrid position with work primarily based out of a home office, and occasional travel to CSS’s Princeton, NJ office.
Who We Are
Center for Supportive Schools is an anti-racist, fast-paced, collegial, and team-oriented organization wholly committed to helping schools become places where students want to be. Our work directly addresses student…
Schedule, Salary, and Benefits
The anticipated starting date for this position is November 2021. The salary range for this position is $50,000 - $60,000 per year. CSS offers a comprehensive and competitive benefits plan, including health, dental, and vision insurance, and a 403(b) plan with employer match.
Schedule, Salary, and Benefits
The anticipated starting date for this position is November 2021. The salary range for this position is $50,000 - $60,000 per year. CSS offers a…
Interested applicants are requested to apply immediately by emailing a cover letter and CV/résumé to email@example.com. Please include (1) the title of the position in the subject line of your email and (2) where you found the position posting in your cover letter. If possible, please email all documents in PDF format. People of color are strongly encouraged to apply.
Center for Supportive Schools is an equal opportunity employer committed to inclusive hiring and dedicated to diversity, inclusion, and equity in its work and staff. CSS’s Equal Employment Opportunity and Affirmative Action related policies are available upon request.
Interested applicants are requested to apply immediately by emailing a cover letter and CV/résumé to firstname.lastname@example.org. Please include (1) the title of the…