Senior Manager, Sponsor Support

Welcome.US is a new national initiative built across all major divides to unleash the desire and capacity of people across America to welcome more newcomers and help them thrive. We operate on the evidence that direct participation with newcomers transforms both the welcomer and those being welcomed. We are not an advocacy organization or an operational agency providing direct services to newcomers. By making it easier for Americans from all walks of life to participate in the work of welcoming – and telling their stories – we are building a movement that celebrates America’s welcoming spirit by providing an opportunity to serve for all who seek to welcome. Our diverse community of Welcomers reaches across real and perceived divides to meet the needs of newcomers more effectively.

In partnership with local and national resettlement agencies, diaspora organizations and leaders, refugees, community sponsorship groups, nonprofits, businesses, faith-based institutions, veterans, universities, four former Presidents and four former First Ladies, Welcome.US is the single point of entry for Americans who want to get involved and support those who are starting new lives in the United States.

Senior Manager, Sponsor Support

Welcome.US is seeking a dynamic, organized, and experienced Senior Project Manager to lead in building out operational and programmatic support to sponsors of refugees from across the United States. This position reports to the Director, Sponsorship Campaigns, and works collaboratively across the Sponsor Mobilization, Communications, Corporate Relations, Policy & Practice, and Executive teams. You’ll be responsible for ensuring sponsors are provided with appropriate financial and in-kind support.

This individual should have strong project coordination skills and enjoy helping to shepherd a program from the planning stage through execution independently. They should be able to respond enthusiastically and positively to ambiguity, be resilient to shifting priorities and setbacks, and be able to quickly and confidently prioritize. 

Responsibilities will include:

Prioritizing Needs 

• Work with the Sr. Director, Sponsor Initiatives to prioritize and sequence development of support for sponsors based on user experience feedback, data findings, lessons learned with organizational partners, and availability of resources.

Building and Operationalizing Support Assets and Mechanisms

• Work across teams to operationalize (source, build, and/or test) support mechanisms for sponsors, including developing standard operating procedures for the support mechanisms. Early priorities will include linking sponsors to free flights for newcomers, and designing a sponsors support fund and/or matching grants. 
• Develop or oversee the development of technical content and assets to support sponsors such as iterating fundraising tools or drafting trauma-informed communication guidance.
• Work across teams to ensure that these supports are easily accessible and available to sponsors using our platforms, keeping in mind principles of user experience, equity, and transparency.

Coordination Across teams

• Coordinate closely within the Sponsor Mobilization team with the Human Centered Design Manager, Sponsor Engagement Managers, and Partnership Managers to prioritize sponsor supports based on need. 
• Coordinate closely with the corporate relations team to identify places where private sector partners can help provide sponsor support.
• Coordinate closely with the corporate programs team to identify how programs can be more available to sponsors and sponsored newcomers.
• Coordinate closely with the policy & practice team to ensure that technical content aligns with best practices and ecosystem partner engagement. 
• Coordinate closely with the Director, Marketing & Mobilization and the Communications team for the marketing and design of assets and mechanisms. 

Overall approach

• Generate insights and solutions that can be put into practice, using evidence, user experience, data analysis, and consultation
• Contribute effectively to the work-streams of others on the team as required, and participate in full-team problem-solving
• Identify and articulate decision points that need to be escalated to senior leadership
• Promote a positive, collaborative, efficient team working environment where team members enjoy working together, deliver impact and grow professionally over time, including through regular feedback

THE IDEAL CANDIDATE

The ideal candidate for this position will have the following skills, experience, and characteristics:

Required Skills and Experience

• At least 6 years experience in project management or program development.
• Experience working on immigration or refugee issues.
• Experience in and enthusiasm for bringing concepts and ideas to their operational realities.
• Able to respond enthusiastically and positively to ambiguity, be resilient to shifting priorities and setbacks, and responsive to emergent needs. 
• Able to quickly and confidently prioritize. 
• Can independently manage work planning, taking ownership for high-quality timely delivery and surfacing and quickly resolving roadblocks as they arise 
• Willing to adopt a learning mindset and take responsibility for continuous performance improvement

Desired Skills and Experience

• At least 2 years in grants management strongly preferred.
• Demonstrated expertise or familiarity with technology solutions preferred.
• Located Washington, D.C. region (role is fully remote)