Operations Lead, Continuous Quality Improvement

About the American College of Surgeons

The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients. The College has more than 80,000 members and is the largest organization of surgeons in the world. For more information, visit www.facs.org.

Summary: As a member of the Continuous Quality Improvement (CQI) Administrative Team, this position will lead operational responsibilities to organize and execute an efficient meeting planning process for the annual Quality and Safety Conference. Collaborate with multiple ACS based and external teams to provide support on all project functions. May include delivery of content in a hybrid format with live, streaming, and on demand sessions. Must be mindful of timelines, budgets, vendor capabilities and performance, and quality programs' priorities. This individual may also facilitate communication plans, meetings related to marketing and feedback on analytics. In addition to being a lead for the Quality and Safety Conference, the CQI Operations Lead will be assigned other projects, workgroups, committees, and special interest activities related to the general administration of quality improvement initiatives.

This exempt position will report to the Administrative Director in the Division of Research and Optimal Patient Care. It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote.

Required Education and/or Experience:

• Bachelor’s degree or higher from an accredited college or university is required.
• At least 2+ years of similar experience coordinating projects is required.
• Exceptional communication skills, written and verbal, with proven ability to work across a matrix department and organization.
• Excellent team player and independent contributor with the ability to analyze situations and propose solutions/recommendations.
• Strong working knowledge of Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Comprehensive Benefits:

We’re committed to attracting and retaining top talent via valuable benefits!

• Vacation, personal, and sick hours including 13 paid holidays per year
• Hybrid office schedule
• Medical—comprehensive coverage through BlueCross BlueShield
• Dental, Vision, and Prescription drug program
• 403(b) Matching Program
• Pension Plan
• Flexible Spending Medical/Dependent Care
• Employee Assistance Program
• Short Term/Long Term Disability
• Life Insurance
• Domestic Partner Coverage
• Plus many other great benefits!

The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities.  If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to recruitment@facs.org or call (312) 202-5000 and let us know the nature of your request and your contact information.