Position: Maintenance Worker
Location (s): Varies
Reports To: Maintenance Supervisor
Classification: Full Time – Non-Exempt
The Violence Intervention Program, Inc. (VIP) is the only culturally specific non-profit organization in New York City serving Latinx survivors of domestic and sexual violence, the vast majority of whom are immigrants. Created as a grassroots response to intimate partner violence and sexual assault, VIP has always centered survivors in its leadership and has worked to create a community of staff that reflects the rich national, ethnic and racial diversity of the communities it serves. VIP operates three community-based social service programs, two residential shelter and housing programs, a 24/7 hotline, innovative economic justice and sexual violence programs, and a robust community engagement program.
The Maintenance Worker is responsible for performing the routine upkeep and extensive range of work in the repair and general maintenance of office buildings, safe dwellings and/or apartments; incl. surrounding grounds. The Maintenance Worker is under the direct supervision of the Maintenance Supervisor. The Maintenance Worker is on call for building/apartment emergencies 24 hours a day. Emergency issues include but are not limited to issues with gas, heat, hot water, flooding and/or lock issues.
- Performing repair or general maintenance (Sweeping, mopping, waxing, garbage collection, etc.) work of VIP’s office buildings, safe dwellings and/or apartments, and surrounding grounds.
- Overseeing the regular operations of the boiler/furnace and gas heat, calling for service when necessary.
- Repairing and treating structures such as showers, floors, sinks, walls, ceilings, and carpets.
- Performing minor repairs, troubleshooting, incl. new installations, and replacement of locks and/or keys.
- Monitoring exit signs and alarms on exit doors.
- Plumbing repairs as needed, including repair of leaks.
- Recommending repairs and necessary referrals for outside contractors.
- Performing building repairs, such as plastering, painting, stripping floors, etc.; incl. repairing and replacing electric plugs and light fixtures.
- Moving and assisting in the transportation of furniture and equipment for the agency.
- Cleaning the front of buildings includes sweeping and spraying when needed.
- Garbage collection and bringing garbage to the curbside on garbage removal days. Make appointments with the Sanitation department for the removal of special/large items.
- Snow removal from the front and back of buildings and on steps, including salting sidewalk as needed.
- Maintain accurate inventory of janitorial supplies and equipment; incl. receiving and storing deliveries.
- Pick up and deliver donations to the agency and/or clients as needed.
- Cover daily responsibilities for any vacancies/absences within the agency.
- Overseeing extermination of buildings, safe dwellings, and apartments when necessary.
- Support and comply with the values and policies of the Violence Intervention Program.
- Attend and participate in regularly scheduled agency and program meetings including supervision sessions with the Program/Property Manager, case conferences, agency-wide staff meetings, development meetings, and others as needed.
- Report Language access issues as they occur to Director Residential Programs and Executive Director.
- Capacity building in all areas of the agency-demonstrating competency with incorporating financial literacy in the performance of their responsibilities.
- Perform other tasks as required, including any related supervisory and administrative duties as needed.
- High School Diploma or relevant experience.
- Must have a minimum of two (2) years of previous experience in a maintenance position.
- 2-3 years of experience in painting, plastering, wallpaper hanging, removal and installation of commercial tiles, plumbing repair, repairing and maintaining heaters/radiators, troubleshooting air conditioning system.
- Bilingual Required (English/Spanish – verbal and written).
- Must have the ability to use efficiently various power and hand tools.
- Must have the ability to communicate and follow instructions efficiently and fluently in both written and oral form.
- Ability to assist moving clients in/out of VIP safe dwelling (Shelter) & SHP (Casa Sandra), incl. heavy lifting (30 lbs.) and travel via public transportation (bus, train, etc.)
- Must have the ability to establish and maintain effective and cooperative working relationships.
- Must be knowledgeable in working with diverse communities, particularly Latino, people of color, low-income populations, and deliver culturally competent services.
- Must be well-organized, assertive, work independently and collectively while maintaining a flexible schedule.
- Must have the ability to operate office equipment such as computers, copy machines, fax machines, phone systems, etc. with strong internet and software skills; incl. Microsoft Office and client database.
- Flexible schedule is required to meet the clients’ needs e.g., evenings, weekends
- Must be able to exercise good judgment and sensitivity at all times.
- Must ensure agency, program, and client confidentiality at all times.
Compensation & Benefits
- Full-time, non-exempt position, working 35 hours/week, earning $17.00/hour.
- We cover 90% of the cost of medical (United Healthcare/Oxford), dental (Aetna), and vision (VSP) coverage for employees and spouse/children/family. FSA/HSA plans are available.
- Paid Time Off program, 12 paid holidays, a mid-year and end-of-year office closure.
- Commuter benefits
- 403b retirement plan
- Employee Assistance Program
- Life Insurance
- Monthly Virtual Healing Circles
Note: As a contractor of The City of New York, all VIP employees, interns and volunteers must provide proof of COVID-19 vaccination.