Associate Manager, Survey Research

Graduate Management Admission Council (GMAC™) is a mission-driven organization, with a vision to be the global leader in ensuring every talented person can benefit from the best business education for them. The organization’s priority is to heighten its impact in promoting graduate management education and attracting a qualified and diverse candidate pool from around the world.

The Associate Manager, Survey Research is responsible for delivering fast and sustainable results in four (4) key areas:

• Manage and perform all aspects of research projects assigned;
• Perform other designated tasks and support team operation;
• Support the presentation of GMAC research at conferences and events; and
• Contribute to goals and objectives of the Research and Data Science team.

Key Responsibilities:

• Under the guidance of the Director, Research and Data Science, develop, execute, and manage project plans for research projects assigned to ensure success.
• Update survey instruments based on feedback and finalize them with input from stakeholders.
• Program survey instruments in survey software such as Qualtrics.
• Collaborate with internal and external stakeholders to develop survey samples in accordance with study objectives and parameters.
• Under the guidance of the Director, Research and Data Science, identify potential sample vendors and work with Legal team to develop and finalize contracts.
• Lead survey operation with support from the rest of the team, address issues encountered, and provide timely updates to stakeholders through presentations, dashboards, and emails.
• Develop syntax to clean and analyze data to ensure clear records of iterations of data analysis.
• Conduct descriptive and inferential statistical analyses.
• Prepare tables, graphs, fact sheets, written reports, and dashboards summarizing results.
• Document work procedures to ensure clear records of decisions made in project management and data analysis.
• Prepare presentations of research findings, modify them based on feedback from stakeholders, and present to internal and external, technical and non-technical stakeholders.
• Assure compliance with all company and department data privacy and security policies.
• Other responsibilities and duties, as assigned.

Minimum Requirements:

• Bachelor’s degree; Or equivalent combination of education, skills, and experience.
• 3 years’ research experience.
• Adaptable to changes in demands.
• Proficiency with MS Office (Strong Excel and PowerPoint).
• Proficiency with Statistical software such as SPSS, R, Stata.
• Proficiency with survey software such as Qualtrics.
• Excellent organizational, project planning, presentation and time management skills with careful attention to detail.
• Ability to manage daily operations of the function and prioritize work without direction.
• Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups.
• Strong analytical and multitasking capabilities.
• Ability to work in-office and remotely according to GMAC’s hybrid work environment.

The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired Skills/Experience:

• Training or experience in statistics and survey methodologies.
• Superior analytical and quantitative skills.
• Excellent oral, written, and interpersonal communication skills.
• Ability to work effectively in a dynamic environment both independently and in a team setting.
• Ability to maintain effective working relationships with co-workers.
• Proficiency with Power BI.
• Proficiency with R and/or Python.

​Envision yourself joining GMAC, a team of smart thinkers that are resilient, adaptive and who take our values to heart. We work as a team and are committed to delivering high-quality products and services to work for a world where every talented person can benefit from the best business education for them.

GMAC’s value proposition offers our talented employees the ideal climate for innovation, and colleagues who are motivated and proactive, with diverse backgrounds and approaches.

As a global organization, we understand and appreciate the benefits of myriad cultural perspectives. GMAC is wholly committed to recruiting, developing, and retaining a diverse group of talented people, and providing equal employment opportunities to all employees and applicants without regard to the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, disability, sex (including pregnancy, childbirth, and related medical conditions), marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state or local laws.