Outreach Coordinator-Health Insurance Access Program

Under the direction of the Health Insurance Access Program Director and Associate Director, plan, direct and coordinate outreach activities designed to raise program awareness and maintain community relationships.

RESPONSIBILITIES:

• Attend all trainings required by the Local Departments of Social Services, and New York State Department of Health, to acquire, improve, and maintain relevant knowledge and skills.
• Attend additional trainings specific to the Aged, Blind and Disabled population.
• Conduct and participate in outreach events to strengthen rapport with the community and provide education regarding government-sponsored health insurance.
• Travel to partner locations to maintain relationships.
• Provide referrals to other agencies, if applicable.
• Collect and report data to Director and Assistant Director.
• Report all issues and concerns to Director and/or Assistant Director for resolution.
• Maintain ethical standards including but not limited to HIPAA.

MINIMUM QUALIFICATIONS:

1. Ability to handle confidential information in an ethical, professional manner.
2. Ability to provide exceptional customer service to all clients.
3. Must be a collaborative team-player willing to provide assistance and perform various tasks as needed.