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Training & Compliance Officer

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Publicado hace 29 días

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving our undocumented neighbors and other immigrants as well.


IRIS is looking for a Training & Compliance Officer who will provide expertise in resettlement services compliance, train and monitor other staff members providing federally contracted services to newcomers, and help provide effective orientation to all newly arriving clients. This is a full-time, salaried position The position is expected to be New Haven office based but will have to work in IRIS’ Hartford office at least 2 days per month.


General Description

The Training & Compliance Officer (TCO) ensures that all IRIS employees receive consistent and basic orientation and training on issues related to refugee resettlement with an emphasis on the Case Management department and the Reception & Placement program’s annual Cooperative Agreement contract. The TCO will ensure that federal, state and other program requirements and expectations are met by training staff and regularly assessing compliance through case file review. The TCO will design and provide standardized and up-to-date orientation and training to all new staff providing contracted services (R&P, APA, PC) following a standardized training plan and continuous training as new policies and procedures are defined. The TCO will regularly review case files for compliance and help ensure that systems are in place to meet the administrative requirements of the R&P and APA programs. The TCO will also play a leading role in ensuring that IRIS provide effective and compliant Cultural Orientation to all refugee newcomers.by developing and delivering orientation curriculum and ensuring that cultural orientation tools are compliant.


Candidates must be fully vaccinated against COVID-19 and comfortable coming into contact with other people.


Essential Duties and Responsibilities include:

·        Develops orientation and training modules applicable to all IRIS employees upon hiring following IRIS’ standardized training plan.

·        Helps schedule and deliver standardized training modules. Clarifies with supervisors which modules are required for which staff members and interns.

·        Maintains records of completed orientation and training for all staff and reports to required agencies, as well as for internal staff development purposes.

·        Conducts 30-day and 90-day case file checks, provides feedback to staff, as well as identifying patterns or feedback for supervisors, and follows up until completion. Supports efforts to complete the files, authorized to make some administrative corrections/additions as needed. 

·        Submits R&P period reports, coordinating with Case Managers to ensure accuracy and timely submission.

·        Conducts thorough review of annual Cooperative Agreement and helps determine modifications that need to be made to IRIS documents and practices. Helps ensure that as new policies and procedures are defined, documents and forms are updated and old ones are removed from circulation. Ensures that case note templates and others are kept up to date.

·        Conducts annual review of available Cultural Orientation documents and processes and leads the process of updating IRIS’ materials and ensures compliance with new regulations. Supports both virtual/individualized cultural orientation delivery and in-person classes (when possible), by ensuring materials are prepared and presenters are well prepared. Determines which clients will be invited to each group session and coordinates organization with Volunteer Coordinator(s).

·        Provides orientation and training to Training & Compliance interns and supervises them. 

Requirements

Candidates must be fully vaccinated against COVID-19 and comfortable coming into contact with other people.

 

Candidates must have:

·        Experience with reporting and compliance for grant funded programs

·        Experience providing training or teaching

·        Experience with public speaking or giving presentations

·        Experience developing or adapting administrative systems

·        Ability to learn quickly, to retain detailed information and to keep track of information over time

·        Ability to work collaboratively with multiple people and programs within IRIS

·        Ability to juggle multiple simultaneous assignments and deadlines

·        Ability to troubleshoot and overcome unexpected challenges

·        Strong understanding of culturally sensitive case management commitment to anti-racism and the mission of IRIS

·        Ease using Google Workspace and spreadsheets

·        Ability to work in New Haven and Hartford offices as needed

·        Fluency in written and spoken English, great writing skills


Ideal candidates will have:

·        Professional experience in refugee resettlement

·        Personal experience of refugee resettlement

·        Expertise in the R&P program and Cooperative Agreement


Compensation: $50,000 - $55,000 per year

Benefits: Health, vision, dental insurance. Life insurance. Short- and long-term disability insurance.

Vacation (3 weeks / year), Personal days (3 days/ year), sick leave (12 days/ year), holidays per IRIS schedule (currently 12 days/ year). 403b retirement plan after 1 year of employment

To apply, send an email to Senior Director of Programs, at humanresources@irisct.org as soon as possible with the following:

•          A subject line that says “Training & Compliance Officer”

•          A cover letter

•          An attached resume

•        three professional references (at least two direct supervisors)

Applications will be reviewed as they are received and will continue to be accepted until the position is filled.

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home…

Detalles a Simple Vista

  • Flexibilidad
    A Tiempo Completo
Salario
USD $50.000 - USD $55.000
/ año

Compensación

Benefits include: vacation (15 days/year) , personal days (3 days/ year), holidays (per IRIS schedule), sick leave (12 days/year)

   Health, vision, dental, life, and disability insurance

   Eligible for 403b retirement plan after one year of service

Benefits include: vacation (15 days/year) , personal days (3 days/ year), holidays (per IRIS schedule), sick leave (12 days/year)

   Health, vision, dental, life, and disability insurance

   Eligible…

Nivel de Idiomas

·        Fluency in written and spoken English, great writing skills

·        Fluency in written and spoken English, great writing skills

Ubicación

Presencial
New Haven, CT, USA

Cómo aplicar

To apply, send an email to humanresources@irisct.org with the following:

• A subject line that says “Training & Compliance Officer” and your name

• A cover letter

• An attached resume including three professional references (at least two direct supervisors)

Applications will be reviewed as they are received and will continue to be accepted until the position is filled. 

To apply, send an email to humanresources@irisct.org with the following:

• A subject line that says “Training & Compliance Officer” and your name

• A cover letter

• An attached resume…

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