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Assistant Director, Case Management Unit

El trabajo se debe realizar en o cerca de New York, NY
Publicado hace 9 días

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Tipo de contrato
A Tiempo Completo
Otros Requisitos Educativos
Nivel de Experiencia
Mando intermedio
USD $80.000 / año


Position Title: Assistant Director, Case Management Unit

Reports to: Director, Case Management Unit

Catchment Area: East 59th Street to East 142nd Street, Fifth Ave to East River + Roosevelt Island

Status: Full-Time

Compensation: $80,000 annual salary

About CBN: Carter Burden Network promotes the well-being of older adults 60 and older through a continuum of services, advocacy, arts and culture, health and wellness and volunteer programs, all oriented to individual, family and community needs. We are dedicated to supporting the efforts of older people to live safely and with dignity.

For further information about CBN, please visit

Carter Burden Network is partially funded by NYC Aging (formally NYC Department for the Aging)

Position Summary: The Assistant Director of Case Management will lead and inspire a team consisting of a Supervisor and Case Managers. A significant component of the team’s work is accepting referrals for homebound older adults, conducting in-depth assessments for new clients, developing tailored and comprehensive care plans, and authorizing services such as home-delivered meals and homecare services. The team makes referrals for additional services as needed, assists with the collection of documents and completes necessary paperwork for benefits.

The Assistant Director should have an affinity for working with older adults, have strong interpersonal skills and work well with clients and colleagues. S/he should be a good communicator with strong written skills and attention to detail. The ideal candidate engenders trust, is committed to team building, embraces a style of communication that is clear, direct and kind, and is comfortable multi-tasking. The role calls for a self-aware, and effective leader with proven management and leadership skills.

Primary Responsibilities:

  • Participate in monthly meetings for CBN case management staff and subcontractors
  • Participate in weekly meetings for internal case management teamAssist the Director in initiating and facilitating case conferences
  • Provide weekly (and as needed) individual supervision for the Supervisor and Case Managers
  • Provide approximately 200 case management hours per year
  • Assist the Director in providing oversight and support to Case Aides
  • Have the capacity to support and fill in for, as necessary, the Intake Coordinator, and Case Managers who manage a substantial case load
  • Travel as necessary in order to meet with clients in their homes on the Upper East Side, East Harlem and Roosevelt Island
  • Oversee and manage EISEP wait list and review cost shares as needed
  • Provide expertise in, and guide staff towards appropriate resources for older adults based on thorough knowledge of relevant community resources
  • When a client is missing, support staff to take all reasonable steps to ensure that the client is safe
  • Support staff to refer to and ensure that APS (Adult Protective Services) follows up on cases where a client’s competency is questionable
  • In the event of emergencies, support staff to ensure that all their more vulnerable “red-coded” clients have someone who will check in on them
  • Support staff to secure foundation stipendiary funding allowing clients to remain in their own homes
  • Meet deadlines established by NYC Aging standards, including oversight of staff documentation and completion of assessments
  • Assist the Director with maintaining detailed computerized statistical and narrative records for internal CBN staff and subcontractors
  • Initiate and maintain contact with representatives of the community including strategic partner organizations and government agencies on behalf of clients
  • Participate in staff agency-wide meetings, agency events, in-services trainings and conferences.
  • Attend the required number of trainings as outlined by NYC Aging standards
  • Stay up to date on relevant issues that relate to the field of aging
  • Accept other assignments, as appropriate, to meet the needs of the program and individual clients

Required Qualifications:

  • LMSW or LCSW with a minimum of 5 years of professional social work experience in aging services or related field and in supervising a team and/or informing clinical best practices
  • Advanced interpersonal and case management skills
  • Affinity for, and depth of experience in, working with an older adult population
  • Completed Seminar in Field Instruction (SIFI) training for supervising MSW students
  • Proven ability to lead a staff team (interns included), build individual capacities and promote excellence
  • Passion and sensitivity for CBN’s mission
  • Strong written and verbal communication skills
  • Ability to work pro-actively, both independently and collaboratively
  • Strong proficiency with database/information management systems and Microsoft Office Suite

CBN offers a generous benefits package for Full Time employees, which includes:

  • Health and dental coverage with 100% employer-paid options
  • Generous PTO including 15 vacation days, 4 personal days, and 10 sick days accrued annually, in addition to holidays
  • Retirement plan with 3% employer contribution plus up to 2% match after one year of service

To apply: Please submit a cover letter and resume to

It is the policy of CBN to provide equal employment opportunity to qualified individuals for employment or advancement without discrimination because of race, color, religion, creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizen, age, veteran status, pregnancy, handicap disability, genetic, genetic characteristics, or other protected status.

Position Title: Assistant Director, Case Management Unit

Reports to: Director, Case Management Unit

Catchment Area: East 59th Street to East 142nd Street, Fifth Ave to East River + Roosevelt Island

Status: Full-Time

Compensation: $80,000 annual…


415 East 73rd Street, New York, NY 10021, United States

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