Organización Sin Fin de Lucro

Patron and Young Associate Giving Officer

Híbrido, El trabajo se debe realizar en o cerca de New York, NY
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  • Descripción

    Tipo de contrato:A Tiempo Completo
    Educación:Licenciatura
    Salario:USD $58.000 - $63.000 / año

    Descripción

    The Patron & Young Associate Gift Officer is responsible for managing the unassigned Patron renewal schedule and the cultivation and customer service needs of those Patrons. This employee will build a portfolio of Patrons and prospects to solicit for the Patron program. The ideal candidate is an individual who can cultivate relationships, solicit gifts, and offer personalized customer service with the goal of retaining and upgrading Patrons. We are looking for someone who will think strategically based on giving trends and ticket purchasing behavior to drive up Patron acquisition and renewal rates.

    Primary Responsibilities

    • Manage Patron renewal schedule for solicitation of unassigned Patrons
    • Identify, cultivate, solicit, and manage a pool of prospects whose giving trends and ticket purchasing behavior indicate that they could become Patrons.
    • Entertain prospects and current Patrons throughout the season,
    • Host during Patron and Young Associate events
    • Provide personalized Patron ticket service to all Patrons. Participate in the development of strategies to engage donors and prospects to encourage increased involvement and secure increased gifts.
    • Assist Patrons – in person, via telephone, mail, and email – by addressing concerns and providing customer service, both overall and more specifically with subscription reassignments

    Skills and Qualifications

    • B.A. degree (required)
    • 3 years of experience in fundraising with an emphasis on individual solicitation.
    • Experience in providing excellent customer service in a professional environment.
    • Ability to write clearly and elegantly with an expert grasp of language, grammar, and punctuation.
    • Excellent interpersonal and oral communication skills.
    • Excellent computer program/database skills. Familiarity with Tessitura preferred.
    • Ability to exercise excellent judgment working with customers, donors, volunteers and Board members.
    • Familiarity with the performing arts, particularly opera, a plus.
    • Experience in a fast-paced office environment.

    Physical Demands

    • Energetic team player who works well with all personality types.
    • Ability to manage multiple tasks.
    • This position is Full-Time in the Patron Office
    • Evening and weekend work required.

    The Patron & Young Associate Gift Officer is responsible for managing the unassigned Patron renewal schedule and the cultivation and customer service needs of those Patrons. This employee will build a portfolio of Patrons and prospects to solicit for the Patron program. The ideal candidate is an individual who can cultivate relationships, solicit gifts, and offer personalized customer service with the goal of retaining and upgrading Patrons. We are looking for someone who will think strategically based on giving trends and ticket purchasing behavior to drive up Patron acquisition and renewal rates.

    Primary Responsibilities

    • Manage Patron renewal schedule for solicitation of unassigned Patrons
    • Identify, cultivate, solicit, and manage a pool of prospects whose giving trends and ticket purchasing behavior indicate that they could become Patrons.
    • Entertain prospects and current Patrons throughout the season,
    • Host during Patron and…

    Compensación

    Full Benefits.

    Full Benefits.

    Nivel de Idiomas

    English

    English

    Ubicación

    Híbrido
    El trabajo se puede realizar en o cerca de New York, NY
    Lincoln Center Plaza, New York, NY 10023, USA

    Cómo aplicar

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