Administrative Assistant - PA SMP

Administrative Assistant - Pennsylvania SMP

BACKGROUND:

The Center for Advocacy for the Rights and Interests of Elders (CARIE) is a non-profit organization based in Philadelphia, dedicated to improving the quality of life of older adults. CARIE was founded in 1977, primarily as an advocacy organization for the frail elderly. Its initial program, "the CARIE LINE," quickly became recognized throughout the region as a resource for a wide range of people and institutions seeking to resolve elder care issues. Today, the agency's telephone consultation service is just one aspect of a coordinated array of programs.

VALUES STATEMENT:

Diversity, equity, and inclusion are core values at CARIE. We value ideas that come from a diverse work environment and are committed to bringing diversity of thought, experience, and expertise into all aspects of our work. CARIE promotes a culture of acceptance, respect, and valuing of differences that include attributes such as age, race, gender, ethnicity, religion, sexual orientation, gender expression, sexual identity, ability, language, family circumstance and cultural backgrounds. All candidates that meet the requirements of this position are encouraged to apply.

POSITION:

This full-time position is funded through a grant from the U.S. Department of Health and Human Services, Administration for Community Living. This grant is designed to teach volunteer retired professionals to work with beneficiaries to identify fraud, waste and abuse in the Medicare and Medicaid programs.

DUTIES AND RESPONSIBILITIES:

PROGRAM:

• Research potential venues for programming and collect pertinent information needed to make outreach calls
• Assist with outreach calls in designated counties
• Utilize SMP and Salesforce databases to track activity
• Assist with recruitment efforts for new volunteers, and participate in new volunteer trainings
• Assist with mailings and printing
• Participate in volunteer training sessions as appropriate
• Work with project staff to identify issues, needs, and areas for concern
• Initiate contact with community organizations (senior centers, libraries, etc.) to promote the project and offer materials and/or volunteer presentations

 OTHER:

• Review literature (reports, articles, studies, etc.) on a regular basis to stay current on long term care, health care, and issues of fraud and abuse
• Attend staff meetings, appropriate community meetings and training
• Office duties, reception, and other support services
• Other related duties as assigned

EXPERIENCE/SKILL REQUIREMENTS:

• Interpersonal skills demonstrated through successful experience working in a multidisciplinary team environment
• Organizational skills
• Strong phone communication skills
• Proficiency in Microsoft Word, Excel, and PowerPoint programs

 REQUIREMENTS:

Post-secondary education preferred. The most successful candidate will have the following qualities: an outgoing personality, comfort and confidence with telephone communication, an interest in working as part of a team, a social justice background, strong organizational skills, strong computer skills, ability to competently prioritize to accomplish a range of tasks, excellent written and verbal communication skills. Proof of full COVID-19 vaccination. 

Work environment: A hybrid office/work from home and/or traditional workspace is available.

 REPORTS TO:

Administrative Manager

CARIE is an Equal Opportunity Employer