Position Title: Director for Community Sponsorship Technical Assistance
Reports To: Senior Director for Refugee and Welcome Services
Division: Immigration & Refugee Program+ (IRP+)
Department: Refugee and Welcome Services
Job Location: Remote
Introduction: Church World Service (CWS) is a not-for-profit organization working to eradicate hunger and poverty and to promote peace and justice around the world. CWS does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, or veteran status in employment or in the provision of services.
The Director for Community Sponsorship Technical Assistance will direct and facilitate technical support to the resettlement systems to strengthen communities’ engagement with refugees and immigrants across the United States. They will be responsible to supervise, monitor and evaluate the community sponsorship technical assistance program that liaises with other implementation partners across the United States. This position supervises Community Sponsorship Technical Assistance staff.
- Provide leadership and support for community sponsorship efforts across the United States
- Liase with PRM and other key stakeholders to design and promote innovative community sponsorship technical assistance resources and support to national resettlement offices, affiliate offices, community members, academic institutions, and other private sponsorship opportunities
- Survey and solicit input from local and national resettlement agencies on technical assistance needs relating to community sponsorship and engagement
- Develop and implement workplan to address agencies’ needs through the technical assistance project
- Ensure effective monitoring and evaluation of community sponsorship inclusive of co-sponsorship activities through development of a database and web-based app in coordination with CWS’ information technology department
- Develop feedback mechanisms to gather data from clients, community sponsors, and national and local resettlement staff
- In coordination with the TA team develop and implement a standardized community sponsorship training certificate program to train community members across the United States in welcoming newcomers through co-sponsorship and other welcoming activities
- Engage the spectrum of national partners, local affiliates, and community members in training and technical support
- Oversee development and provision of needs-based technical assistance and training; this may be provided through e-learning modules, webinars, in-person trainings, communities of practice and one-on-one meetings.
- Coordinate with colleagues and technical supports to oversee development of technical assistance website housing resources and materials. Supervise and support a community-based lunch and learn platform to engage community members in timely conversations about supporting refugees and other displaced populations
- Engage other experts in the field in co-design and development of technical assistance opportunities
- Consider other opportunities to extend community sponsorship technical assistance to resettlement agencies
- Serve as a subject matter expert in community sponsorship conversations as they happen nationally and globally
- As requested, represent CWS at internal and external conferences, meetings, committees and working groups with CWS colleagues, national Resettlement Agencies, federal partners and other stakeholders.
- A firm understanding of community sponsorship and the national and international structure and stakeholders is required
- Experience implementing community sponsorship programs at the local or national level preferred
- Experience with program monitoring and evaluation required
- Experience managing government contracts preferred
- A minimum of eight years management experience preferred.
- Commitment to diversity, equity, inclusion, and anti-racism;
- A minimum of ten years of experience in community organizing, refugee resettlement, immigration and/or asylum required
- Exceptional networking skills required with ability to work with multiple key stakeholders seamlessly
- Strong interpersonal and diplomacy skills; ability to work collaboratively and effectively with partners and teams;
- Excellent oral and written communication skills
- Fluency in a language spoken by refugee populations a plus
- Ability to work in a multicultural environment required
- Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.
- Strong organizational skills with the ability to manage multiple projects at once
Education & Certifications:
- Bachelor’s degree or equivalent education and work experience.
- Master’s degree in social work, nonprofit administration, or similar field preferred or equivalent experience
CWS’ U.S. COVID-19 Vaccination Policy requires all new staff to provide proof of COVID-19 vaccination as soon as reasonable, no longer than 60 days of employment. Any employee who is pregnant, who is nursing, who has a disability, or who has a medical condition that prevents them from safe vaccination, or who rejects vaccination because of sincerely held religious beliefs, may contact the CWS Benefits Administrator to request reasonable accommodation as defined by the Equal Employment Opportunity Commission (EEOC).
This position is a role with in-person responsibilities with the option for remote work flexibility. The position is attached to an assigned duty station (Washington DC or CWS field location). Employees wishing to maintain a remote work arrangement must be able to fulfil the following conditions:
- Ability to report to designated duty station as needed
- Ability to maintain secure and appropriate personal work environment for day-to-day work
- Access to strong and reliable internet access
- Ability to adhere to CWS data security policies and protect sensitive and personally identifiable information
- Regular work hours must span core business hours 10AM-4PM Eastern time
- Close proximity to U.S. airport and ability to travel to attend CWS and external meetings, conferences and other in-person engagements.
- Must use CWS provided equipment such as laptop and cell phone