Health Resources in Action offers exciting, engaging, and challenging employment opportunities for researchers, facilitators, analysts, trainers, policy specialists, and more. People come to HRiA because of our commitment to social justice and health equity, our wonderful clients and partners, and our dedicated and dynamic staff. People stay at HRIA because of our collaborative approach to problem solving, our friendly work environment, and our commitment to providing employees with challenging and exciting professional opportunities.
Equity & inclusion are core values of our organization. Our hiring and business practices appreciate the strengths offered through varied backgrounds. As public health practitioners with a social justice focus, we are committed to better understanding and learning from the institutional structures that create disparities among us and our work. We are actively seeking to build a diverse and experienced staff. We provide an energizing and supportive environment in which to work and to build a career.
We are searching for a motivated, self-starting, full-time Senior Manager to join HRiA’s Health and Racial Equity team. This person will play a key role in advancing HRiA’s health and racial equity work through capacity-building, community mobilization, and community power-building. This is an exciting opportunity to help build HRiA’s capacity to employ community engagement practices throughout the organization and to support the cluster’s projects and initiatives to improve public health and advance health and racial equity. The Senior Manager will have the potential to contribute to many public health projects at HRiA and be responsible for the design and delivery of a range of practices to engage with community members, local and state health departments and other government agencies, community-based organizations, advocates, and other stakeholders. Across projects, the Senior Manager will advance HRiA’s approach to equity including:
- Supporting new ways of decision-making within local government.
- Building capacity within local government to collaborate with residents who have been intentionally excluded or disenfranchised and increase public transparency and accountability.
- Building relationship with power-building and grassroots organizations and supporting their ability to influence local and state government.
- Supporting comprehensive community engagement strategies.
The ideal candidate is a passionate advocate of health and racial equity, a strong project manager, and deeply rooted in community engagement approaches. This person should have an ability to craft, implement, and support adoption of methods to increase community power in neighborhood, municipal, and state level decision-making; strong management and organization skills; an ability to develop and provide capacity building assistance; have a deep commitment to community voice and effective and inclusive governing; and, have strong facilitation skills. We are seeking an individual who has worked in and with communities that are harmed by, and experience the consequences of, decisions that create disadvantage – specifically with Black, Indigenous, and people of color (BIPOC) populations and economically distressed communities. This person should also have an entrepreneurial spirit and an ability to manage a diverse cadre of staff, consultants, clients, and partners. The Senior Program Manager will report to HRiA’s Senior Director of Policy and Practice.
Initially, this position will support several Massachusetts-based projects seeking to engage residents in decision-making processes to shift power continuously and intentionally to community. Massachusetts residency is strongly preferred, given the initial focus on community engagement activities in Massachusetts. Candidates outside Massachusetts with the ability to be physically present in and travel throughout Massachusetts on a regular basis will be considered. Driver’s license and regular access to a car is strongly preferred.
This is an exempt, full-time position. The salary range is in the mid-$70’s to low-$80’s and is based on skills and experience. HRIA requires that staff be up to date on their COVID-19 vaccinations and must show proof of vaccination upon hire. HRiA has adopted a ‘hybrid’ work environment, enabling staff to work remotely and/or in the Boston office.
HRiA offers strong benefits to its employees, including competitive salaries, health insurance, retirement plan, flexible summer hours, vacation starting at 4 weeks, 13 paid holidays, plus office closure time during the last week of December.
Duties and Responsibilities
- Coordinate a cross-disciplinary team of staff, consultants, and partners.
- Plan and facilitate discussions and conversations with staff and leaders of community- and faith-based organizations, public health organizations, state and local health departments, municipal officials, funders/foundations, and/or other stakeholders and sectors.
- Communicate effectively, efficiently, and appropriately with team members and team leads, and the HRiA supervisor.
- Recruit and manage a cadre of part-time, temporary staff or consultants who will assist with mobilization and outreach efforts across Massachusetts.
- Coordinate and participate in team meetings, in collaboration with project leads.
- Assist in departmental planning, budgeting, decision-making, implementation, or evaluation at the discretion of the Senior Director.
- Communicate effectively, efficiently, and appropriately with team members and team leads, and the HRiA supervisor.
- Facilitate and participate in committees, staff/team meetings, in collaboration with project leads and Senior Director.
- Lead capacity building efforts with partners and clients, including developing and providing technical assistance, consultation, and training.
- Identify creative opportunities to more intentionally center community and make space for and amplifying community voice, including designing and leading appropriate and community-specific engagement strategies (e.g., community conversations, 1:1 meetings, trust building activities, community-led/ community-partnered solution development, focus groups, etc.).
- Leverage existing networks and build relationships and connections in community
- Develop and implement facilitative methods that are reflective of the lived experiences and identities of individuals being asked to participate in community engagement activities.
- Develop workplans and/or capacity building plans in collaboration with organizational leads to guide activities and ensure progress.
- Contribute to developing, leading, and/or supporting training and other group-level technical assistance; health communications strategies and campaigns; and policy development efforts.
- Solicit organizational and community-level input, feedback, and challenges to share with the team and funders (as appropriate) to guide ongoing and future program implementation.
- Contribute technical skills and/or content expertise to other related HRiA projects and the organization, as appropriate or needed.
- Support the work of the Health and Racial Equity Cluster by contributing to the development and implementation of projects and programs, developing and conducting training, and performing other supportive functions.
- Increase the organization's ability to assess, prioritize, design, and implement policy and program initiatives to develop, embed and evaluate the core public health practice of community engagement to improve community and population health.
- Increase organizational understanding of and commitment to health equity, including racial equity, and addressing social determinants of health.
- Ability to provide leadership to change policies and practices to address health inequities and racial justice through community engagement practice.
- Contribute to developing and changing organizational culture to implement community engagement standards
- Maintain and advance skills in project management, supervision, training and facilitation, health communication, health and racial equity, and related content areas.
- Contribute to blogs, website content, and other communications efforts to share and promote organizational approaches, expertise, and learning, as appropriate or needed.
- Present at conferences and events with senior staff, as appropriate or needed.
- Suggest ideas/improvements in project and/or organizational processes and systems through participation in teams and committees.
New Business Development
- Contribute to proposal writing and other new business development activities, such as developing scopes of work, content, and budgets, as appropriate or needed.
Typical work hours for HRiA staff are Monday – Friday, 9:00 am – 5:00 pm, though we offer flexible work schedules to accommodate the needs of staff. For this position, evening and weekend hours may be common and will be required. This description is intended to indicate the kinds of work duties that will be required in this position. It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under their supervision. The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty.
- Bachelor’s degree and at least eight years of professional experience working with community- or faith-based organizations or other public health or health care organizations or, for candidates without a Bachelor’s degree, ten or more years of similar professional experience.
- Fluency or proficiency in a language other than English (e.g., Spanish, Portuguese, Haitian Kreyol, Mandarin, Cantonese, among others) strongly preferred.
- Commitment to and understanding of health and racial equity and strong understanding of the root causes of inequities and how racism is a public health crisis.
- Demonstrated experience in community engagement, relationship building, and connection to community-based networks.
- Ability to encourage, inspire, and mobilize others toward collective and strategic actions.
- Strong organizational and time management skills, and ability to juggle multiple tasks at once.
- Strong written and verbal communication, interpersonal, and facilitation skills, including communicating in person, and/or by video conference or phone, and ability to adjust style and messaging depending on the audience and medium.
- Ability to cast a vision and think conceptually, balanced with the ability to be detail-oriented to support program and logistics.
- Demonstrated maturity of judgement and integrity.
- Strong organizational and time management skills, and ability to juggle many projects and tasks at once.
- Strong written and verbal communication, interpersonal, and facilitation skills, including communicating by video conference, phone, and/or in person (when needed) and ability to adjust style and messaging depending on the audience and medium.
- Ability to engage clients, and multisector and community-level stakeholders from diverse backgrounds and hold partners accountable.
- Ability to work with people across a diversity of thought, backgrounds, and perspectives.
- Ability to work as part of a team, but also to work independently and take personal initiative to complete tasks.
- Keen attention to detail and a strong commitment to high-quality products, customer/client service, and team interactions.
- Proficiency with Microsoft Office (e.g., Word, Excel, Outlook, PowerPoint, OneNote, Teams).
- Proficiency in or capability of learning new software (e.g., Zoom, Google Suite).
- Ability to work virtually with a strong and stable internet connection during the COVID-19 pandemic.
- Flexibility and a sense of humor.
Procedure for Candidacy
To apply, submit your cover letter and resume online.
HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.