Housing Location Navigator - CD 4

Job description

JOB TITLE: Housing Location Navigator - CD 4

POSITION TYPE: Housing Location Navigator – Full Time Non-Exempt

DESCRIPTION: The Housing Navigator - CD 4 works closely with prospective property owners and managers to promote permanent housing opportunities for homeless individuals and families using Ascencia services. Conducts outreach and provides educational information regarding subsidies, security deposit assistance, and support from a single point of contact, cost savings via low tenant turnover, and a 90% or above housing retention rate.

REPORTS TO: Case Management Manager- Expansion Programs

SALARY: $26.00 per hour

Duties and Responsibilities:

• In consultation with the assigned Case Manager and the homeless client, determine housing barriers, preferences, needs and goals.
• Reviews VI-SPDAT scores and matches clients to housing type via Coordinated Entry System protocols.
• Networks and collaborates with area Housing Resources and maintains a presence at all meetings.
• Maintains a relationship with exiting property managers/owners and establishes with new relationships with those willing to house Ascencia clients.
• Establishes, updates, maintains and communicates a list of available housing opportunities at least twice per week.
• Consistently meets all agency assigned outcome goals with respect to number of rental property contacts and number of people served, and exited to permanent housing.
• Prepares materials for making presentations to realtors, property managers and property owners or groups thereof.
• Field inquiries from prospective property owners to provide information on Ascencia’s no-cost services, listen to their needs and ensure submission of completed housing applications where appropriate.
• Assist clients in their search for housing, filling out rental applications, interpreting leases and understanding tenant rights and responsibilities.
• Case Conferencing
  • Ensures effective service delivery by notifying Case Managers of all housing opportunities and coordinating individualized housing plans with clients and their assigned Case Managers.
  • Mediate with property managers, obtaining utilities and making moving arrangements when indicated.
• Maintain Client Records
  • Maintains accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County and Ascencia guidelines;
  • Maintains client related data systems, including case notes and HMIS entries; o Maintains a Property Manager/Owner Contact Log to meet set expectations. o Prepares related reports including but not limited to: outcomes, successes, etc;
• Familiarity with current housing market information, housing trends and available resources.
• Knowledge of effective business/professional contact techniques.
• Other duties and projects as assigned.

Qualifications and Requirements for this Position:

• 3 years of non-profit or related experience strongly preferred.
• Bachelor’s Degree in Business Administration, Human Services or comparable combination of education/work related experience required;
• Experience in a social services setting with working knowledge of case management systems and planning techniques;
• Knowledge of housing resources, subsidy programs, and the Continuum of Care for homeless persons;
• Experience working with homeless individuals and families is strongly preferred;
• Must be proficient in the following computer applications--Microsoft Word, Excel and Outlook;
• Must have own transportation to conduct job related travel and must be able to drive agency vehicles.
• Must meet insurance carrier’s requirements for approval to drive.
• Must possess a valid driver license;
• Employees must carry active and adequate auto insurance corresponding to regulatory requirements if driving any vehicle not owned or leased by Ascencia.

Physical Working Conditions and Office Setting Description

Some travel required to field locations to facilitate execution of responsibilities. Must maintain a current driver’s license and valid auto insurance with a minimum of state required levels

Requires prolonged sitting, standing, frequent bending, stooping and stretching

Some lifting of up to 25 pounds may be required

Frequent and prolonged typing, as well as operation of a computer. Use of keyboards and phones required

Other Conditions

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender identity, disability status, age, protected veteran status and any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employee signature below constitutes understanding of the requirements, essential functions and duties of the job.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Required)

Experience:

• Housing Navigation: 1 year (Required)

License/Certification:

• Driver's License (Required)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Case management: 1 year (Required)

Ability to Commute:

• Glendale, CA 91204 (Required)

Ability to Relocate:

• Glendale, CA 91204: Relocate before starting work (Required)

Work Location: In person