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Baltimore’s Promise is seeking two Data Analysts to support the organization’s data collection, analysis, visualization, evaluation, and reporting activities. Data Analysts report to the Director of Research and Analytics, and will be responsible for tracking and monitoring performance measures related to program implementation and activities and participant outcomes for a diverse portfolio of programs and initiatives, that may include the following:
- Grads2Careers, a multi-year initiative jointly implemented by Baltimore’s Promise, the Mayor’s Office of Employment Development, and Baltimore City Public Schools (City Schools) to create opportunities for Baltimore City high school graduates to receive occupational skills training. The Data Analyst working on this initiative will be responsible for managing the integration of data from various data sources such as ETO, Salesforce, GoogleDocs, and Spruce to create reports and dashboards. Candidates with experience working with ETO or Salesforce or have the aptitude to learn new technologies are especially encouraged to apply.
- The Baltimore Summer Funding Collaborative, a partnership between public, private, and nonprofit organizations that supports high-quality summer programs serving children and youth from low-income backgrounds in Baltimore City. The Data Analyst working on this initiative will collect enrollment and attendance data from creating visualizations of data pertaining to the funding and operation of the summer programs for presentation to the Summer Funding Collaborative.
- Baltimore’s Promise Youth Data Scorecard and Dashboard, a collection of dashboards available to community stakeholders online to track the best available data on how Baltimore’s children and youth are collectively faring, from birth through post-secondary education, and into the early stages of their careers. The Data Analyst working on this initiative will assist with collecting and updating the BP dashboard powered by Tableau, candidates with experience creating data visualizations in Tableau are especially encouraged to apply.
- Baltimore City Youth Opportunities Landscape, is a collaborative effort, facilitated by Baltimore’s Promise to centralize, aggregate, map, and analyze the youth opportunities available to young people ages 0-24.
Data Analysts will have the opportunity to prepare and clean diverse forms of data for analysis, producing data analyses, visualizations, reporting and maps related to Fee-for-Service (FFS) projects, a growing revenue stream for Baltimore’s Promise. FFS projects are time-limited engagements supportive to public systems or non-profit partners and may be team-specific or cross-cutting across Data, Operations, Funding Innovation, and Program teams.
The ideal candidates for the Data Analysts positions will have experience taking complex data and making it more accessible, understandable, and usable for leadership, program staff and community members to derive insights and ultimately enable them to make better decisions. This position will perform data analysis to understand the basic needs, educational, and workforce outcomes of young people ages 14 – 24 in Baltimore.
Successful candidates will have experience engaging and working in partnership with young people and community partners utilizing participatory methods to help define the direction of data projects and inform strategies to evaluate initiatives’ effectiveness at improving educational and workforce outcomes for young people and their communities. Baltimore’s Promise is looking for data analysts who are committed to applying an equity lens to every step of the research and data analysis process.
To be an effective member of the Baltimore’s Promise team, the DFI must work in alignment with the Baltimore’s Promise’s organizational values, listed below, and our race equity and inclusion statement, linked here.
In our fight for justice and systems change, our values as individuals, teams, and as an organization are the following:
- Equity – Our efforts and initiatives are co-developed and driven by the lived experiences of those most negatively impacted by the outcomes we seek to improve. Race, ethnicity, gender, or other attributes should not have predictive power over support, resources, and opportunities that one can access.
- Hustle – We are self-starters who take the initiative to strategically identify and advance solutions to address failures in achieving positive outcomes for children, youth, and families. We work efficiently, cross-functionally, and resourcefully – with a sense of urgency – to carry out the mission of the organization.
- Humanity – We honor individuals and communities by holding ourselves and our partners accountable to act with integrity, compassion, kindness, and empathy.
- Creativity – We are fun and innovative. Our first idea may not be the final strategy because we look for and embrace new ideas from diverse sources. We celebrate the accomplishments of staff and partners.
- Shared Accountability – Shared Accountability is our collective responsibility for the work of the organization, not a threat of sanction. When we say we will do something, we will do it, and if we don’t, we will communicate our reasons why. We must be both supportive and critical of one another to ensure that we meet individual and team responsibilities that contribute to larger organizational goals.
Data Analyst Duties and Responsibilities
- Plan and carry out data analyses, including the design and generation of tables and figures reporting analysis results
- Collaborate with internal program staff and external stakeholders to gather programmatic data in support of reporting outcomes for Baltimore children and youth on the cradle-to-career continuum and for key grants
- Assist with the collection of data to support reporting of outcomes and monitoring program performance and quality improvement efforts
- Support the data team with data preparation (e.g., coding, reshaping, etc.) analysis, visualization, and mapping of data as directed for research reports, blog posts, presentations, and other efforts
- Create, maintain, and organize technical documentation using best practices for all data collection, cleaning, and analyses
- Interface as directed with data vendors, research partners, and others to support research and analysis
- Develop survey and other data collection tools using best practices; analyze, report, and present associated findings internally and externally
- Work with the BP data team to develop and implement participatory research practices to collaborate with youth, families, and community members around data analysis and research
- Conduct other research such as literature reviews or policy analyses as directed to support Baltimore’s Promise research, analysis, and advocacy initiatives
- Other projects and tasks assigned that are supportive of Baltimore’s Promise data team and support cross-team efforts as needed
Required Knowledge, Skills, and Experience
- Baltimore City residency is strongly preferred
- Bachelor’s degree in quantitative social science (economics, political science, sociology, psychology, public health, etc.) or other field that employs quantitative analysis for program/ policy design, evaluation, or analysis
- Minimum of 3 years of relevant experience managing and analyzing data (including data collection, data entry, data analysis and interpretations, data visualization and writing data reports)
- Advanced knowledge of Excel, Power BI, Power Query, Power Pivot, and Power view preferred
- Proficient in statistical analysis software including Stata/R, ArcGIS, and Excel. Experience with Tableau, SQL, Python, SPSS, SAS, PowerBI and other programs is helpful
- Familiarity with diverse research methods and data sources: surveys, interviews, focus groups administrative data, data produced through program operation, etc.
- Deep understanding of data quality and security issues with applied experience in addressing data issues for quality assurance
- Ability and willingness to apply race equity lens to all aspects of data collection, analysis, interpretation
- Has a commitment to data accuracy and a keen attention to detail
- Ability to carry out specific data-related tasks working independently as well as the ability to collaborate on a team around data collection, analysis, and reporting.
- Experience creating data visualizations, reports, dashboards, presentations that communicate findings to technical and non-technical audiences
- Familiarity with performing basic database administrator tasks such as building forms and reports in databases (i.e., Salesforce, Social Solutions (ETO/Apricot) or custom-built solutions) and the ability to learn new technologies quickly strongly preferred
- Ability to develop relationships with stakeholders understand their needs and expectations
- Demonstrated commitment to understanding and working in service of youth from low-income families; Black, Indigenous People of Color (BIPOC) communities; and communities experiencing concentrated poverty
- Familiarity with Results-Based Accountability and Results-Based Facilitation frameworks preferred
- Alignment with Baltimore’s Promise values:
- Organizational Values
- Race Equity and Inclusion Statement
In normal circumstances, travel around Baltimore City for external meetings or convenings would be a regular occurrence, but in general, very little travel outside of Baltimore City is required. During the COVID-19 pandemic, the Baltimore’s Promise team currently works remotely. Out of an abundance of concern for the safety and wellbeing of its staff, Baltimore’s Promise prohibits staff from participating in in-person convenings or meetings in accordance with current public health guidance and best practices.
About Baltimore’s Promise
Baltimore's Promise is a citywide collaborative composed of public, business, higher education, nonprofit, community, and philanthropic leaders. We serve as a catalyst for organizing efforts and resources around a shared vision: all Baltimore City youth will travel a safe, healthy, and successful educational path from cradle to career. Baltimore’s Promise uses data to report on outcomes for children from birth through their early careers in order to understand the complex needs of our city’s children.
We promote a data-based approach to program and policy design--one that is informed by context and lived experience of the communities affected and conducted with the participation of all stakeholders. Recognizing enduring inequalities resulting from persisting racism, ethnocentrism, sexism, and the intersections thereof, we employ a race equity lens to all aspects of data collection, analysis, interpretation, and presentation.
Equal Employment Opportunity
Baltimore’s Promise is committed to the principle of equal employment opportunity. It is our policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, religion, creed, age, sex, sexual orientation, marital status, national origin or ancestry, status as an individual with a disability who is otherwise qualified to perform the essential functions of his or her position, or any other protected characteristic in accordance with applicable laws. Baltimore’s Promise will not tolerate any unlawful discrimination, and any such conduct is prohibited.