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Education and Outreach Coordinator, First Step Program

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The First Step Program is a job-training program that supports homeless and low-income adult women in meeting employment and educational goals through holistic and empowering programming.

The Education and Outreach Coordinator designs and conducts software training on Windows and Microsoft Office products including Word, Excel, Outlook, PowerPoint, and Publisher, as well as Google Workspace, Salesforce, and other applications, for students of the First Step Program. The Education and Outreach Coordinator also coordinates recruitment efforts on behalf of the program by scheduling and conducting outreach visits with community partners in order to provide First Step information to potential students and referring staff. This position reports directly to the First Step Program Director and works in a team environment, supporting all phases of outreach, recruitment, and instruction. First Step staff are expected to perform all job duties consistent with the mission and goals of the Coalition for the Homeless and relevant funding agreements.

Absent an exemption required by law, each Coalition for the Homeless employee is required to be fully vaccinated against COVID-19.

QUALIFICATIONS:

BA/BS in a relevant discipline, or equivalent post-secondary education combined with relevant experience strongly preferred. Requirements include comprehensive knowledge of and experience using Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Publisher; familiarity with Google Workspace, including Google docs, classroom, calendar, drive, and email; formal presentation skills and the ability to teach technical skills in a patient and supportive manner to both technical and non-technical audiences; a basic understanding of computer network operating systems, strong time management skills, and an ability to multi-task effectively in a fast paced setting. Desired skills and qualifications include prior experience teaching software modules in a formal classroom setting, as well as an understanding of adult learning methodologies and the ability to incorporate them into an effective presentation. Prior experience serving homeless and low-income women preferred. Ability to work in-person is required.  

DUTIES and RESPONSIBILITIES:

The Education and Outreach Coordinator shall:

  1. assume overall responsibility for the computer hardware and software learning needs of the First Step program participants;
  2. develop and facilitate computer training workshops, programs, and seminars tailored to the learning needs of program participants, including the creation of training materials, visual aids, practice assignments, and skill evaluations
  3. coordinate and conduct outreach and recruitment for the program by presenting First Step information to potential students, training partners, shelter staff, and elsewhere as directed;
  4. facilitate professional development workshops for program participants;
  5. provide graduate support around job search and application;
  6. administer surveys to participants and compile data and statistics into report form;
  7. create and conduct advanced computer training for graduates looking to enhance their skills;
  8. assist in the coordination and facilitation of orientation week at the start of each new class;
  9. recruit, train, and supervise Computer Instructor Assistants (First Step graduates who are part-time temporary employees of the Coalition);
  10. provide relevant IT support to First Step staff and alert Director of Operations and Technology about urgent IT problems in a timely manner;
  11. participate in the development, maintenance, and evaluation of First Step curriculum;
  12. develop and maintain a good working relationship with staff, clients, and funders, among others;
  13. ensure the proper security of IT-related equipment, documents, and resources;
  14. together with First Step Program Director, conduct internal quality management audits and reviews, and design and implement training program improvements or enhancements using outcome-based evaluations and other tools;
  15. participate in weekly staff meetings and communicate social service-related concerns to the First Step team.
  16. obtain regular (no less than weekly) supervision with the First Step Program Director to review curriculum, issues/concerns, and support staff needs, among other matters;
  17. participate and assist with planning of special events such as graduation ceremonies, benefit luncheon, and holiday party for the First Step program; and
  18. perform all other duties as may be assigned by Program Director or designee.

REPORTS TO: Program Director, First Step Program.

The First Step Program is a job-training program that supports homeless and low-income adult women in meeting employment and educational goals through holistic and empowering programming.

The Education and Outreach Coordinator…

Detalles a Simple Vista

  • Flexibilidad
    A Tiempo Completo
  • Fecha de inicio
    10 de enero de 2022
  • Fecha límite de postulación
    17 de diciembre de 2021
  • Educación
    Licenciatura
  • Nivel Profesional
    Profesional
Salario
USD $45.000 - USD $50.000
/ año

Compensación

Excellent benefits available (medical and dental insurance effective day one)

All employees of Coalition for the Homeless are vaccinated.

Excellent benefits available (medical and dental insurance effective day one)

All employees of Coalition for the Homeless are vaccinated.

Ubicación

Presencial
129 Fulton Street, New York, NY 10038, United States

Cómo aplicar

A cover letter with salary requirements is REQUIRED with submission of resume

Include the job title in subject line of e-mail.

Email: jobs@cfthomeless.org (preferred)

People of color and formerly homeless individuals are encouraged to apply

Equal Opportunity Employer

A cover letter with salary requirements is REQUIRED with submission of resume

Include the job title in subject line of e-mail.

Email: jobs@cfthomeless.org (preferred)

People of…

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