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Assistant Site Manager $1,500 sign on bonus!

Publicado por
Bellwether Housing
|
Seattle, WA
Nuevo
|
Publicado hace 24 días

Position Summary:

Oversee all aspects marketing and leasing of units, completing leasing and move in tasks in accordance with Bellwether policies. Assist Site Manager in promoting a “sense of community” among residents with activities and services, working to solve problems and facilitate a responsible and positive community. Assist with ongoing certification of residents as prescribed by Bellwether procedures. Act as liaison to agencies providing referrals and case management to the residents. Maintain tenant contact information and the parking spreadsheet. Assist with the annual recertification process.


Position Responsibilities:

Ensure excellent customer services to residents and prospective residents.

• Provide professional, responsive, unbiased, caring and knowledgeable interactions with applicants and current residents.

• Possess knowledge of Bellwether policies, landlord tenant law, fair housing laws, and property management software procedures.

• Be approachable, pleasant, professional, and knowledgeable in all interactions with applicants and current residents.

• Act in a calm, rational and professional manner in problem solving with tenants and staff.

• Maintain confidentiality of applicant and tenant information.

• Assist residents with SHA paperwork, reviewing for accuracy before submitting to SHA on their behalf.

• Maintain accurate file set up, filing and archiving of tenant files, including maintaining accurate tenant contact list.


Manage leasing, maintenance and unit turnover processes.

Marketing:

• Post ads for vacancies, track all traffic at the property, and update application status reports as directed. Work with the Portfolio Manager to develop marketing strategies and implementation.

• Answer inquiry calls, conduct thorough pre-screening for eligibility, and determine units for which applicants qualify.

• Collaborating with the Resident Services staff, maintain relationship with partnership agencies regarding set aside units, initiating contact on vacancies, assisting with client application process, and communicating residency issues with current clients.

Leasing:

• Schedule application intake appointments for prospects. Assist applicants to accurately complete rental applications and supporting documentation.

• Process application, verifying rental and criminal history, income qualifications, etc.

• Coordinate with applicant regarding move-in date, time and move in costs. Prepare and complete move in lease documents, collect move in payments, and establish resident account in property management software. Set up SCL accounts, ensure welcome bags are in the unit and compile move in packet for Portfolio Manager.

Move outs:

• Complete move out inspections with residents, processing SODA’s with 14 days, and rental history before archiving file.

• Coordinate unit turnover with Maintenance, completing pre-move out inspections, scheduling of onsite cleaning staff, and ordering supplies.

Maintenance:

• Receive and process resident maintenance work orders in Netfacilities, assigning work orders for building staff, if appropriate, and closing out the work orders with time and labor hours when work is completed.

Office Management:

• Manage, maintain, and update the resident parking roster and contact information.

• Maintain and order adequate office supplies, ensuring that storage rooms are kept organized and sufficiently stocked with necessary supplies.

• Maintain accurate file set-up, filing and archiving of tenant files, including maintaining an accurate tenant contact list.


Ensure property is operated in compliance with applicable laws and in compliance with funder requirements.

• Assist Site Manager with completing annual and ongoing re-certification paperwork for residents according to Bellwether procedures.

• Ensure fair housing and landlord/tenant laws and Bellwether policies and procedures are fully upheld.


Engage and collaborate with Portfolio Manager, Property Management department and other Bellwether departments.

• Work collaboratively with supervisor, providing information and updates on challenges and seeking input and direction.

• Attend staff, ad hoc and all staff meetings as instructed.

• Work collaboratively with social service agencies and resident services coordinators to meet resident needs and resolve problems.

• Represent Bellwether as an ambassador to the communities and neighborhoods in which Bellwether is involved.

• Exemplify good intrinsic characteristics, values, ethics, people skills and maintenance of confidentiality. Embody Bellwether’s ethics in your own work.

• Undertake other duties as assigned.

Requirements

Minimum Requirements:

• High school diploma or GED (equivalent education and experience may be substituted for the stated requirements).

• One-year prior work experience in apartment leasing or high-volume customer service role

• Excellent written and verbal communication skills. Ability to communicate clearly and concisely, both orally and in writing.

• Highly organized and strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality.

• Ability to exercise discretion and confidentiality at all times.

• Exceptional customer service aptitude, including problem-solving skills and the ability to respond quickly and tactfully to customer requests.

• Ability to work independently and as part of a team. Positive attitude a must.

• Experiencing working with Microsoft Office user applications, including Word, Excel, and Outlook.


Desired Qualifications:

• Prior apartment management or leasing experience in the property management industry.

• Experience leasing in low income housing tax credit properties.

• Experience in Fair Housing and local Landlord Tenant Law.

• Completion of WSHFC Fundamentals and Advanced training workshops

• Experience with Seattle Housing Authority Section 8 Project and Tenant Based programs.

• Experience working with Yardi/eSite or equivalent property management software.

• Familiarity with service-enriched housing programs, such as Sound Families and HOPWA.

• Demonstrated ability to build effective partnerships with community constituencies and social service agencies.

• Experience working with social service programs for diverse populations and making referrals as appropriate.


Other Position Requirements:

• Candidates selected for this position must pass a criminal history background check prior to employment with Bellwether Housing.

  

Beginning October 25, 2021 - based on the federal regulation from OSHA, all candidates that move to a final interview in the process, must certify they have received their Covid-19 vaccinations, by sending a copy of vaccine certification to vaxcert@bellwetherhousing.com. If not vaccinated, candidates that move forward in the process must submit a recent (no more than 72-hours prior) negative Covid-19 test result to vaxtest@bellwetherhousing.org. If the candidate is offered the position and remains unvaccinated, they will be required to submit negative test results every Monday to vaxtest@bellwetherhousing.org.

Hours: Tuesday through Saturday, 35 hours per week, flexible work schedule.


Compensation: $24.05-$26.38 per hour DOE, benefits

Position Summary:

Oversee all aspects marketing and leasing of units, completing leasing and move in tasks in accordance with Bellwether policies. Assist Site Manager in promoting a “sense of community” among residents with activities and…

Detalles a Simple Vista

  • Flexibilidad
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    A Tiempo Completo
  • Fecha de inicio
    calendar icon
    22 de julio de 2022
  • Nivel de Experiencia
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    Principiante
Salario
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USD $50.000 - USD $55.000
/ año

Compensación

Here’s what we offer you! 


We are dedicated to supporting our employees by offering excellent benefits, career progression opportunities and the ability to be a part of our mission! 


Generous compensation range with the following benefits & perks: 

  • Medical, Dental & Vision benefits for you and your family
  • Flexible Spending Account/Health Savings Account
  • 403(b) retirement plan with employer match after 15 months of service 
  • Employee Assistance Program
  • Employee Referral Bonus
  • 24 days of PTO in your first year of employment
  • 10 1/2 holidays per year
  • ORCA Transit Pass
  • Employer Paid Continuing Education $2500 per year- after 1 year of employment 
  • Opportunity for growth & promotion
  • Being a part of a mission-based organization

Voluntary Benefits:

  • Long-term disability
  • Flexible Spending & Dependent Care Accounts (FSA)
  • Health Savings Accounts (HSA)
  • Retirement Plan

Here’s what we offer you! 


We are dedicated to supporting our employees by offering excellent benefits, career progression opportunities and the ability to be a part of our mission…

Ubicación

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Presencial
Seattle, WA, USA

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