Organización Sin Fin de Lucro

Program Manager

Presencial, El trabajo se debe realizar en o cerca de Norristown, PA
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  • Descripción

    Tipo de contrato:A Tiempo Completo
    Fecha de inicio:16 de diciembre de 2024
    Fecha límite de postulación:30 de noviembre de 2024
    Educación:Licenciatura
    Nivel de Experiencia:Nivel intermedio
    Salario:USD $52.000 - $60.000 / año
    Depending on experience

    Descripción

    S/he will ensure the effectiveness and efficiency of all operations within the Day Shelter. The Program Manager will oversee a team of Case Managers and manage county relationships, and ensure meaningful case management services and on-site activities are offered to guests.

    RESPONSIBILITIES:

    Under the supervision of the Executive Director, in cooperation with shelter staff and volunteers, responsibilities include the following:

    • Provide oversight of the daily operation of Norristown Hospitality Center;
    • Assist the Director in Recruiting, hiring, training and supervising program staff and volunteers within the guidelines of The Hospitality Center personnel policies;
    • Coordinate and supervise client caseload and daily client needs;
    • Coordinate and approve work schedules and timesheets;
    • Organize and prepare bi-weekly staff meetings;
    • Provide client management, back-up support to case managers as needed.
    • Operate the programs within contract limitations and compile reports as required by funders;
    • Approve normal operating and petty cash expenditures within the program budget;
    • Manage the housing related programs
    • Participate in self-evaluation and program evaluation to better respond to client/community needs;
    • Develop and maintain on-going working relationships with other community agencies;
    • Work in coordination with the Director to provide leadership development and in-service training for staff and volunteers;
    • Attend inter-agency meetings
    • Support property management in the areas of health and safety
    • Identify systemic problems in program and administrative domains, guiding staff toward developing a plan of action that addresses the problem and documents the solution in the form of program policy.
    • Create and manage processes for data collection and ensure we have monthly reports
    • Other duties as assigned by the Executive Director

    REQUIREMENTS

    • Bachelor's degree with a minimum 2 years managerial experience or an equivalent combination of education and experience, preferably in a non-profit agency that serves homeless individuals
    • Knowledge of working with people experiencing homelessness, addiction and mental illness
    • Developed skills in crisis intervention;
    • Proficient using all Microsoft Office programs.
    • Experience with program management and staff supervision;
    • Experience with non-profit, community-based agencies;
    • Good working knowledge of social service agencies, including the government assistance.
    • Ability to be self-motivated and work as part of a team

    WORK ENVIRONMENT

    • May/Will necessitate working in busy and loud environments depending on position
    • May need to bend, stoop, twist and sit throughout the day
    • Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.

    RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES

    • Maintain a safe work environment and confidentiality at all times
    • Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
    • Organize and prioritize multiple activities to meet all external and internal deadlines
    • Maintain professional demeanor that reflects positively on the agency
    • Demonstrate respect and courtesy toward others
    • Able to thrive in a work environment emphasizing teamwork and collaboration
    • Respond in a timely manner in all aspects of communication
    • Work with minimum supervision
    • Perform other duties as assigned

    Schedule: Monday – Friday (7:00am - 3:00pm). This may change as the needs of the Center change.

    Salary : $52,000 - $60,000 DOE

    Benefits :401k, 3 weeks PTO for full time employee , Healthcare, and 8 days of federal holidays.

    Note: Due to the nature of our work, we are requiring our employees to be vaccinated.

    S/he will ensure the effectiveness and efficiency of all operations within the Day Shelter. The Program Manager will oversee a team of Case Managers and manage county relationships, and ensure meaningful case management services and on-site activities are offered to guests.

    RESPONSIBILITIES:

    Under the supervision of the Executive Director, in cooperation with shelter staff and volunteers, responsibilities include the following:

    • Provide oversight of the daily operation of Norristown Hospitality Center;
    • Assist the Director in Recruiting, hiring, training and supervising program staff and volunteers within the guidelines of The Hospitality Center personnel policies;
    • Coordinate and supervise client caseload and daily client needs;
    • Coordinate and approve work schedules and timesheets;
    • Organize and prepare bi-weekly staff meetings;
    • Provide client management, back-up support to case managers as needed.
    • Operate the programs within…

    Nivel de Idiomas

    Spanish speaking desired.

    Spanish speaking desired.

    Ubicación

    Presencial
    530 Church St, Norristown, PA 19401, USA

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