DISASTER CASE MANAGER(S) WORK SITE LOCATIONS: DUTCHESS, ORANGE, ROCKLAND, WESTCHESTER COUNTIES & NYC

NYDIS is a 501(c)(3) faith-based federation of faith communities, human services providers, and charitable organizations that work in partnership to provide disaster readiness, response, and recovery services to New York City.

NYDIS is seeking full-time Disaster Case Managers for our Ida Flooding Disaster Case Management Program (DCMP). This is a hybrid position for Case Managers working with clients remotely and in-person on an as-needed basis, as well as one mandatory office day per week at the NYDIS offices in Midtown Manhattan. The Case Manager will report to the Case Management Supervisor and Program Manager. The 15-24 month contract spans 10 affected counties with 6 subcontracts with provider agencies that will deliver disaster case management services to approximately 2,300 Ida flooding-impacted households. We are seeking Disaster Case Managers for the following counties: Dutchess, Orange, Rockland, and Westchester counties, as well as NYC.

Duties include:

• Conduct outreach to and detailed needs assessments of New Yorker households impacted by flooding
• Maintain and track an active caseload of around 35 households at any one time.
• Input client data, case notes, and resource referrals into client casework and financial aid records systems
• Assist in identifying gaps in service and emerging trends in unmet needs
• Connect clients to existing nonprofit and government services for resources and referrals
• Provided technical assistance to clients seeking to appeal FEMA Individual Assistance application awards.
• Assist clients in developing a recovery plan that meets their individual long-term recovery goals
• Submit cases to the NYC Ida Unmet Needs Roundtable for financial assistance.
• Monitor recovery communications and participate in interagency recovery coordination workgroups.
• Learn and remain knowledgeable about constantly changing recovery resources

Qualifications include:

• If applying for a position in Dutchess, Orange, Rockland, or Westchester counties, candidates must have a valid driver's license, clean driving record, and their own car (mileage to be reimbursed).
• Possess a client-centric approach to case management – with a preference for disaster recovery experience
• Exceptional communication and interpersonal skills - in person, in writing, and on the phone
• Highly organized and detail-oriented
• Positive energy and the ability to work collaboratively with a diverse staff
• Computer skills - proficiency with Microsoft Office, Outlook, databases, and the internet

Education and/or Experience:

• Bilingual fluency in Spanish, Indo-European & East Asian languages, both written and spoken, is preferred
• Bachelor’s degree or equivalent experience is required
• 1-3 years experience in human services, case management, benefits coordination, or general casework
• A narcotics drug test and federal level background check must be completed prior to hiring
• Any NYDIS staff who work in our office or directly with clients must be fully vaccinated against COVID-19

Immediate Availability. Salary range $45,000 - $55,000 commensurate with experience, with excellent benefits.

All qualified candidates should apply – candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.