Team Volunteer -- Ronald McDonald House Charities at Edward Family Room

Purpose: The Ronald McDonald Family Room inside Edward Hospital serves as a place of respite, care and comfort for families whose children are receiving medical treatment in the hospital. The space is located within the pediatric unit and features a kitchenette, TV, shower, playroom and two sleep rooms. Team Volunteers are integral to the day-to-day operations of the Family Room. No two days as a Team Volunteer are alike, and these flexible, passionate individuals handle a variety of tasks to ensure things run smoothly for the families we serve. 

Location: Ronald McDonald Family Room inside Edward Hospital, 801 S. Washington Street, Naperville, IL, 60540

Key Responsibilities:

• Interact professionally with guests, other volunteers, donors, visitors and staff.
• Complete simple household tasks to maintain a clean and functional space. Responsibilities vary widely but may include: cleaning, delivering/picking up laundry, sanitizing toys and changing light bulbs, as well as restocking or organizing common spaces, the pantry and storage areas.
• Work at the front desk to welcome and assist guests, accept donations, help with administrative projects and answer the phone.
• Help families by preparing sleep rooms for their arrival, answering basic questions and directing them throughout the Family Room.
• Help provide daily meals for families by picking up food from local restaurants (mid-day volunteers) and assisting with the setup and/or cleanup of meals.
• Assist with opening and/or closing the Family Room at the start and end of each day.
• Remain flexible and willing to complete wide-ranging tasks to meet current needs.

 Qualifications:

·      Fully vaccinated against COVID-19 and able/willing to show proof of vaccination in order to participate at RMHC-CNI locations.

·      Agreement with and alignment to all RMHC-CNI rules, policies and protocols, including our current, post-COVID participation requirements.

·      Must be at least 18 years of age.

·      Ability to work professionally and collaboratively with other volunteers and staff.

·      Desire to create and maintain a caring and compassionate environment for guest families.

·      Willingness to engage with and provide service to all families and visitors.

·      Volunteers must be dependable, trustworthy, friendly and flexible.

·      Must be capable of standing, squatting and carrying up to 35 pounds.

 Time Commitment and Scheduling:

·      Volunteers must commit to two set, recurring shifts each month for at least one year.

·      Team Volunteer shifts occur M-F, 9:00am-12:00pm, 11:00am-2:00pm, 2:00-5:00pm and 5:00-8:00pm

Training and Support:

·      Volunteers must complete both the RMHC-CNI and Edward Hospital onboarding requirements, including: orientation/info sessions, background checks, health screening/proof of vaccinations, and an on-site shadow shift.

·      Team Volunteers report to the Ronald McDonald Family Room staff and Volunteer Services Manager.

Applying:

·      Interested individuals can submit the online application: http://edwardvolunteers.rmhccni.volunteerhub.com/

RMHC-CNI Contact:

·      Contact Westyn Garber, West Region Volunteer Services Manager, at wgarber@rmhccni.org.  Purpose: The Ronald McDonald Family Room inside Edward Hospital serves as a place of respite, care and comfort for families whose children are receiving medical treatment in the hospital. The space is located within the pediatric unit and features a kitchenette, TV, shower, playroom and two sleep rooms. Team Volunteers are integral to the day-to-day operations of the Family Room. No two days as a Team Volunteer are alike, and these flexible, passionate individuals handle a variety of tasks to ensure things run smoothly for the families we serve. 

 Location: Ronald McDonald Family Room inside Edward Hospital, 801 S. Washington Street, Naperville, IL, 60540

Key Responsibilities:

• Interact professionally with guests, other volunteers, donors, visitors and staff.
• Complete simple household tasks to maintain a clean and functional space. Responsibilities vary widely but may include: cleaning, delivering/picking up laundry, sanitizing toys and changing light bulbs, as well as restocking or organizing common spaces, the pantry and storage areas.
• Work at the front desk to welcome and assist guests, accept donations, help with administrative projects and answer the phone.
• Help families by preparing sleep rooms for their arrival, answering basic questions and directing them throughout the Family Room.
• Help provide daily meals for families by picking up food from local restaurants (mid-day volunteers) and assisting with the setup and/or cleanup of meals.
• Assist with opening and/or closing the Family Room at the start and end of each day.
• Remain flexible and willing to complete wide-ranging tasks to meet current needs.

 Qualifications:

·      Fully vaccinated against COVID-19 and able/willing to show proof of vaccination in order to participate at RMHC-CNI locations.

·      Agreement with and alignment to all RMHC-CNI rules, policies and protocols, including our current, post-COVID participation requirements.

·      Must be at least 18 years of age.

·      Ability to work professionally and collaboratively with other volunteers and staff.

·      Desire to create and maintain a caring and compassionate environment for guest families.

·      Willingness to engage with and provide service to all families and visitors.

·      Volunteers must be dependable, trustworthy, friendly and flexible.

·      Must be capable of standing, squatting and carrying up to 35 pounds.

 Time Commitment and Scheduling:

·      Volunteers must commit to two set, recurring shifts each month for at least one year.

·      Team Volunteer shifts occur M-F, 9:00am-12:00pm, 11:00am-2:00pm, 2:00-5:00pm and 5:00-8:00pm.

 Training and Support:

·      Volunteers must complete both the RMHC-CNI and Edward Hospital onboarding requirements, including: orientation/info sessions, background checks, health screening/proof of vaccinations, and an on-site shadow shift.

·      Team Volunteers report to the Ronald McDonald Family Room staff and Volunteer Services Manager.

Applying:

·      Interested individuals can submit the online application: http://edwardvolunteers.rmhccni.volunteerhub.com/

RMHC-CNI Contact:

·      Contact Westyn Garber, West Region Volunteer Services Manager, at wgarber@rmhccni.org.