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Health Navigator Volunteer (Spanish/English Bilingual)

Publicado por
Operation Access (San Francisco, CA) | San Francisco, CA
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Operation Access (San Francisco, CA)


Nuevo
|
Publicado hace 2 meses

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Días laborables
Varias horas a la semana

VOLUNTEER POSITION: Health Navigator Volunteer 

ORGANIZATION: Operation Access, 1119 Market St, Ste 400, San Francisco, CA, 94103 

TIMELINE: Start date flexible, 3 months minimum at 4+ hours per week 

 

BACKGROUND: 

Operation Access (OA) is a non-profit organization that for the past 26 years has enabled medical providers to donate over 22,000 vital outpatient surgical and specialty procedures to Bay Area residents in need. OA envisions health care equity for people facing barriers to care.  OA serves patients in nine Bay Area counties (Alameda, Contra Costa, Marin, Napa, Santa Clara, San Francisco, San Mateo, Solano and Sonoma) through its San Francisco office. 

 

POSITION OVERVIEW: 

The primary focus of this position is to help vulnerable patients obtain access to specialty care.  

This includes eligibility screening of patients, patient care coordination, and if interested, attending surgery sessions or eye clinics to interpret or assist with logistics with the goal of contributing in ways that enhance positive patient outcomes while enhancing the learning experience for the volunteer. 

 

AREAS OF RESPONSIBILITY: 

  • Conduct phone eligibility screenings of patients referred to OA from area community clinics (Spanish required). 
  • Assist in entering incoming referrals into the patient database. 
  • Assist in making reminder calls to patients to assist in navigation and ensure compliance. 
  • Assist in production & mailing of program letters to patients.  
  • Assist in entering of patient surveys to evaluate satisfaction with OA. 
  • Assist in other areas of patient care coordination, if interested. 
  • Provide interpretive and logistical support at Saturday surgery sessions, if interested (Spanish required). 

 

QUALIFICATIONS AND EXPERIENCE: 

  • Fluency in Spanish preferred. 
  • Attention to detail, ability to work independently, and skilled at problem solving. 
  • Excellent written and oral communication skills. 
  • Adept at MS Office software (Word, Excel, Access and PowerPoint.) 
  • Knowledge of healthcare systems and medical terms a plus. 

VOLUNTEER POSITION: Health Navigator Volunteer 

ORGANIZATION: Operation Access, 1119 Market St, Ste 400, San Francisco, CA, 94103 

TIMELINE: Start date flexible, 3 months minimum at 4+ hours per week 

 

BACKGROUND: 

Operation Access (OA) is a non-profit…

Detalles básicos

  • Presencial
  • Formación incluida
  • Aceptamos Voluntarios Internacionales

Cómo aplicar

To apply, please email your resume and a brief note explaining why you would like to volunteer with Operation Access to Ben DeSnyder at ben@operationaccess.org.

To apply, please email your resume and a brief note explaining why you would like to volunteer with Operation Access to Ben DeSnyder at ben@operationaccess.org.

Ubicación

Operation Access

San Francisco, CA

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