Governo (Setor Público)
Publicado há 22 dias

Library Marketing and Community Relations Supervisor

Presencial, O trabalho pode ser executado em ou perto de Suffolk, VA


Tipo de Emprego:Tempo Integral
Data de Início:22 de agosto de 2024
Prazo para Inscrições:15 de julho de 2024
Educação:Ensino Superior Requerido
Salário:USD $52.947 - $67.721 / ano


Under limited supervision, serves as the supervisor of Marketing and Community Relations for the library. Responsible for researching, planning, implementing, coordinating, and evaluating marketing and community relations for the library and ensures that all services are in alignment with the library and city’s strategic goals. Work involves interacting and fostering relationships with the media, other city departments, and outside community partners. Responsible for supervising the “brand” and image of the library by overseeing the creation of professional graphics and other imagery such as flyers, publications and other literature to promote classes, events, and the library overall. Coordinates the creation and delivery of all marketing materials within a dynamic and fast paced timeline while organizing and monitoring projects and deadlines.  Manages all library social media accounts and website development. Researches and incorporates emerging technology trends to predict the marketing needs of the library. Reports to the Director of Libraries.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. 

The City of Suffolk is an Equal Opportunity Employer and a Drug Free Workplace

Essential Job Functions

  • Manages, implements, and supervises the operations for Marketing and Community Relations for the Suffolk Public Library.
  • Hires, trains, supervises, and evaluates subordinate staff in the work to be performed and ensures compliance with library policies and procedures.
  • Manages the library’s various social media accounts and development of the website.  
  • Develops training for staff. 
  • Coordinates with media companies and other resources to obtain cost effective advertising.
  • Coordinates and participates in special events and initiatives of all sizes.
  • Performs administrative duties such as preparing and analyzing statistical reports, performing outreach to staff, monitoring discretionary spending of a budget, and delivering trainings and classes as needed.
  • Prepares statistical and financial reports for the various social media platforms, website, and other tools.  Prepares and produces financial/budgetary reports monthly.
  • Designs, develops, and delivers employee training and development programs through a variety of formats including e-learning, instructor-led classes, and other performance aids; coordinates and oversees the design, development and delivery of such programs/services by library staff.
  • Identify marketing needs, recommending and implementing solutions, and evaluating and measuring effectiveness.
  • Identifies local, regional, and national marketing opportunities and coordinates the Suffolk Public Library's participation.
  • Maintain current knowledge of trends, policies, methods and technologies in the marketing and community relations field.
  • Implement changes when appropriate.
  • Coaches and supports employees with developing their skills and improving job performance.
  • Researches and implements new marketing strategies to ensure the library’s efforts are not only current, but also looking towards the future.  
  • Assesses the success of campaigns, initiatives, tools, resources, and platforms to determine effectiveness to meet strategic goals.  
  • Performs tasks at the circulation desk of the library including checking library materials in and out, preparing books to be shelved, registering and processing library cards, collecting materials for the book depository, and securing the library at the end of the business day.
  • Directs, advises, provides, assists, and instructs patrons with locating library materials, answering reference and directional questions, and placing reserve requests.
  • Receives, reviews, and responds to patron complaints.
  • Monitor and evaluate library public services, facilities and staff in the absence of Library Management.
  • May lead, facilitate, and participate in City and department teams to develop strategic plans, resolve problems, and improve current processes.
  • Participates in the Library Supervisor Team to set strategic directions, evaluate policies and procedures, develop new programs, services and initiatives and communicate important information and changes with staff.
  • Performs related work as required.

Required Qualifications

Bachelor's degree in marketing, mass communications, community relations, or a related field, and 3 to 5 years of experience in graphic design, marketing, community relations, or a related field including 1 to 2 years of administrative/supervisory responsibilities; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.  Requires a valid driver's license. 

Under limited supervision, serves as the supervisor of Marketing and Community Relations for the library. Responsible for researching, planning, implementing, coordinating, and evaluating marketing and community relations for the…


Retirement (Virginia Retirement System employer) for employees hired on or after 1/1/14 - Hybrid Members

Hybrid plan members contribute 4 percent of creditable compensation to the defined benefit plan and 1 percent to the defined contribution plan each month. Members may voluntarily contribute up to an additional 4 percent in 0.5 percent increments to the defined contribution plan each month. Members can increase or decrease their voluntary contributions on a quarterly basis. With the mandatory and voluntary contributions to the defined contribution component of the plan, members can contribute a maximum of 5 percent with a 3.5 percent match from the employer. Members invest in various investment options that best fit their needs.

Vested after 5 years in the defined benefit part of the plan. Vested in phases based on years in the Defined Contribution part of the Plan. The retirement eligibility for a full or reduced retirement pension in the Hybrid Plan is very detailed. Please contact the Virginia Retirement System or the Human Resources Department for details.

Paid Time Off (PTO)

Yearly earnings

120 Hours (1-59 months), 144 Hours (60-119 months), 168 Hours (120- 179 months), 192 Hours (180 and over)

Personal Leave

All regular full time employees are granted 24 hours of personal leave each calendar year. Personal leave must be preapproved and is not cumulative.

Health Insurance

Coverage available for you and your eligible dependents using pre-tax payroll deductions if elected.

Supplemental Insurances

Employees may purchase the following supplemental insurance policies: short term and long term disability, cancer, accident, supplemental hospitalization, and group universal life insurance.    

Employer Sponsored Short Term and Long Term Disability

Provides disability coverage for employees work and non-work related disabilities. Work related disabilities are covered starting on day one (1). Non work related disabilities are covered starting on day eight (8), after you have been employed for one year. 

Flexible Spending Accounts

Employees may participate in the Health Reimbursement, Dependent Care Reimbursement and Premium Reimbursement Accounts. All deductions are made on a pre-tax basis and will reduce your taxable income.

Life Insurance

The city pays the entire premium for life insurance coverage in the amount of 2 times annual salary for natural death and 4 times annual salary for accidental death.

Optional Life Insurance

Employees have the option of electing additional life insurance coverage in the amount of 1, 2, 3 or 4 times their annual salary. Employees may only purchase optional life insurance on spouses and children if they are enrolled in optional life insurance for themselves.  

Family and Medical Leave Act (FMLA)

12 weeks of job protected leave for leaves approved in accordance with the Family Medical Leave Act. Employees receive continuation of health insurance, job protection and consideration for a comparable job when available, or an equivalent job, upon return to work. 

Funeral Leave

24 hours of paid leave of absence in case of death in immediate family.


Suffolk follows the Virginia State holiday calendar as set by the Governor of the Commonwealth of Virginia.

Jury Duty

Time off with pay with difference between jury pay and regular pay or use annual leave and keep check. 

457 Deferred Compensation, ROTH IRA, Traditional IRA

Offered through ICMA Retirement Corporation as a way to shelter a portion of your salary from income taxes and save for retirement.

Employee Assistance Program

Offers employees and immediate family members (3) free, confidential counseling sessions related to a broad range of issues such as marital or family conflict, job or personal stress, alcohol or drug abuse, financial or legal worries, etc.

Worker's Compensation

Should an employee have an on the job injury, he/she could be eligible for Workmen's Compensation Benefits, except in cases of willful neglect.

Pay Days

Employees will be paid on the 15th and last working day of each month.

Credit Union

A Suffolk Credit Union is available to employees.

Legal Services

Employees may prepay for access to legal assistance.

Notary Public Services

Services available in the Human Resources Department.

Retirement (Virginia Retirement System employer) for employees hired on or after 1/1/14 - Hybrid Members

Hybrid plan members contribute 4 percent of creditable compensation to the…


443 W Washington St, Suffolk, VA 23434, USA

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