Governo (Setor Público)

Information Technology Specialist (Network Services)

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O trabalho pode ser executado em ou perto de Washington, DC
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Publicado há 13 dias

Resumo dos Detalhes

Tipo de Emprego
Tempo Integral
Data de Início
17 de junho de 2024
Prazo para Inscrições
17 de junho de 2024
Nível de Experiência
Intermediário
Salário
USD $107.657 - $191.900 / ano

Descrição

Duties

The Information Technology Specialist (Network Services) performs the following major duties:

  • Provide architecture, design, implementation, and administration for all network security applications and appliances such as Palo Alto Firewalls, Cisco Firewalls, etc.
  • Managing, storing, and tracking Firewall changes and security logs.
  • Following up on all vulnerability reports from the vendor and mitigating them in a timely manner.
  • Provide engineering and design support for security products, the remote access solution, as well as maintenance for TIC components and VPNs.
  • Provide support for the internal network security systems integration.
  • Periodically, review and evaluate agency network security posture to improve any possible aspects.
  • Participate in annual agency security audit as a network security expert.
  • Documenting final enterprise architecture, network diagrams, and security best practices.
  • Assist in analyzing, and tracking systems, networks, applications, and their vulnerabilities by reviewing scan reports and working with the relevant parties to get the vulnerabilities remediated.
  • When a security instance occurs, cooperate with the SOC team to focus all efforts on solving the problem.
  • Assist in the coordination, implementation, communication, and enforcement of the IT security policies procedures, and standards.
  • Provide advice and guidance to the ISSO and other divisional security key stakeholders on how to improve IT security.
  • Advise on the development and design of methodologies to conduct business case analyses of the information security infrastructure.
  • Support the analysis, investigation, and closure of audit findings from FISMA security audits, the Independent Verification & Validation (IV&V) and the Continuous Controls Assessment (CCA) engagements.

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Requirements

Conditions of Employment

Please read this announcement in its entirety prior to submitting your application for consideration.

  • You must be a U.S. Citizen and meet the requirements of the program.
  • You must be at least 18 years of age.
  • CCIE certification required.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. For additional information, see www.sss.gov.
  • All Federal employees are required to have federal salary payments made by direct deposit to a financial institution of their choosing.
  • Telework eligible positions do not guarantee telework. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • You must complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • Applicants must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.
  • Applicants must successfully complete a background security investigation with favorable adjudication. Failure to successfully meet this requirement will be grounds for employment termination.
  • This position requires a Tier 5, Critical Sensitive High Risk Public Trust security clearance.
  • A one-year trial period is required.
  • Additional hiring needs may be filled through this vacancy.

Peace Corps Information

  • This is a Federal civilian job in the Excepted Service. Peace Corps employees are paid on the Foreign Personnel (FP) pay scale.
  • Initial appointment of employment cannot exceed five years.
  • All new employees are required to certify and submit a state of understanding acknowledging adherence to the Peace Corps condition of employment prior to day 1 of employment with the Peace Corps.
  • Qualified internal applicants will be given full consideration.

Qualifications

All qualification requirements must be met by 06/17/2024 (the closing date of this announcement). Qualification claims will be subject to verification.

Basic Requirement:


You must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

In addition to meeting the Basic Requirement above, you must meet the specialized experience requirements.


Specialized experience - FP-2 (Equivalent to the GS-14): To be minimally qualified for this position at the FP-2 level, you must have at least one year of specialized experience equivalent to the next lower level in the normal line of progression, FP-3 or GS-13 level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.


Specialized experience is defined as: Designing, developing, and managing systems that meet current and future business requirements; apply and extend, enhance, or optimize the existing architecture; managing assigned projects; communicating complex technical requirements to non-technical personnel; and preparing and presenting briefings to senior management officials on complex/controversial issues.


Time-in-Grade Requirements: Internal applicants and Federal employees who are currently holding, or who have held within the previous 52 weeks, a position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying (FP-3 or GS-13).


Note: All current or former Federal employees (including internal employees) must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure, and type of service (Competitive or Excepted).


Additional information on qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at https://www.opm.gov/policy-data-oversight/classification-qualifications/


Please note: Peace Corps employees are employed using the Foreign Personnel (FP) pay scale. The FP pay plan does not follow the same structure as the GS pay plan. In the FP pay plan, as the grade-level numbers decrease the level/pay for the position increases (e.g., the FP-09 is the lowest entry-level pay and the FP-01 is the highest senior-level pay).

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We use a multi-step process to review and evaluate applicants:

1. Eligibility and Minimum Qualifications

Once the vacancy announcement closes, we will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if you are outside of the area of consideration (i.e., who may apply) or your application is missing any required documents. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience that is cause for disqualification, and you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You will be rated as not qualified if you do not possess the minimum qualification requirements.

2. Rating and Ranking

If you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required KSAs by comparing your submitted resume and documents against your responses to the occupational questionnaire. (The occupational questionnaire is the list of questions in the automated system that you will have an opportunity to answer once you apply for the position). Based on the outcome of this evaluation, you will be assigned a numerical score (out of 100 possible). If your responses to the occupational questionnaire are not substantiated by your submitted resume, you may be eliminated from receiving further consideration.

3. Referral and Selection

If you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Attention to Detail
  • Network Management
  • Technology Awareness

You may preview the questionnaire for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12432899

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Required Documents

Your complete application includes your resume, your responses to the online questionnaire, and documents which establish your eligibility to apply. If you fail to provide any of these documents, your application will be marked as incomplete and disqualified from further consideration.


All required documents listed below, that are applicable to you, must be submitted by 11:59 p.m. Eastern Time (ET) on 06/17/2024 (the closing date of this announcement).


1. Resume: All applicants must submit a detailed resume showing all relevant work experience (paid and unpaid) including job title and duties performed. Your resume must show complete information for each job entry to support your qualifications. The following information must be provided in your resume:

  • Full name and address of the employer;
  • Official position titles;
  • Start and end dates of your prior employment (including month, day, and year);
  • Work schedule (part-time, full-time, number of hours if intermittent);
  • Number of hours worked per week;
  • Salary;
  • If you are a current Federal employee or former Federal employee, provide your pay plan, series, and grade level (e.g. GS-0201-09);
  • A detailed list of duties & accomplishments; and
  • Any completed education and training (program title, subject area, number of hours completed, and completion date).

TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. If your resume does not contain this information, your application may be marked as incomplete and disqualified from further consideration.


If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.


  • 2. Proof of Eligibility to Apply: Your application must include the documents which prove you are eligible to apply for the vacancy. You must meet the requirements of at least one of the authorities listed in the "Who May Apply" section of this announcement to receive further consideration.SF-50(s): If you are a current or former federal employee (including current Peace Corps employees), you are required to submit a legible copy/copies of a recent SF-50, Notification of Personnel Action.Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements. Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. Examples of appropriate SF-50s include:Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50s at the highest grade held with an effective date more than one year old.
  • Individuals with Disabilities (IWD): If you are applying using IWD eligibility must provide a Proof of Disability Documentation Letter (commonly referred to as a Schedule A Letter). This letter must be on official stationery/letterhead with an official signature. The letter should clearly state your full name and that you are a person with a disability or targeted disability and are eligible for appointment under Schedule A hiring authority as outlined in 5 CFR Section 213.3102(u). The letter must have been provided by, one of the follow:a licensed medical professional; or
  • a licensed rehabilitation professional; or
  • a federal, state, District of Columbia, or U.S. territory agency that issues or provides disability benefits.
  • Peace Corps Eligibility (PCE) documentation of qualifying volunteer service: Applicants claiming PCE are required to submit documentation verifying that you are eligible.In most cases, this will be your Description of Service (DOS). Please include this under the "Proof of Volunteer with PC, VISTA, ACTION etc." document place holder.
  • The following statement must be included in the final paragraph of the signed DOS: This is to certify in accordance with Section 6.0 of Peace Corps Manual Section 285 that (NAME) served satisfactorily as a Peace Corps (Response) volunteer for a full term of service under an appointment of (X) months.
  • PCRVs should also include their Verification of Service letter, which is important retirement and leave documentation.


Duties

The Information Technology Specialist (Network Services) performs the following major duties:

  • Provide architecture, design, implementation, and administration for all network security applications and appliances such as Palo…

Localização

Híbrido
O trabalho pode ser executado em ou perto de Washington, DC
1275 First St NE, Washington, DC 20002, USA

Como se inscrever

How to Apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the "Required Documents" section of this announcement. The complete application package must be submitted by 11:59 PM (EST) on 06/17/2024 to receive consideration.

  • To begin, click "Apply Online" to create an account or log into your existing USAJOBS account.
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, the assessment questionnaire, verify the required documentation is included with your application package, and submit the application. Please ensure you click the "Submit My Answers" button to submit your application.
  • It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. HR will not modify answers/documents submitted by an applicant. If more than one resume is received, only the last resume received and processed will be reviewed.
  • Your uploaded documents may take several hours to clear the virus scan process so please plan appropriately. You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

To verify the status of your application, log into your USAJOBS account https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.


Your experience must be fully documented in your resume. See the "Required Documents" section of this announcement for more information on what you must include in your resume. Be clear and specific when describing your experience in your resume. We will not make assumptions regarding your experience.


The Peace Corps is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.


We are committed to maintaining a diverse and inclusive culture. Our goal is to attract and develop the best and brightest from all lifestyles and backgrounds. The Peace Corps strives to create a culture of inclusion where individuals feel respected and are treated fairly in all aspects of differences. Our commitment is to make a difference in the lives of people around the world.


The Peace Corps provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the hiring process, please notify the Office of Human Resources by calling 202-692-1200 or the Office of Civil Rights and Diversity on 202-692-2139. Decisions on granting reasonable accommodation are made on a case-by-case basis.

How to Apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the "Required Documents" section of this…

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