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ONG (Setor Social)
General Manager
Detalhes
Descrição
About the Role:
The General Manager will oversee the daily operations, business growth, and strategic development of a civic-cultural venue, and a business services office. This is a hands-on leadership role requiring operational excellence, entrepreneurial drive, and cross-disciplinary thinking.
Key Responsibilities
(Venue & Events)
- Oversee day-to-day operations, bookings, and space management.
- Manage staff scheduling, vendor relations, and service quality.
- Lead partnerships with artists, speakers, and community collaborators.
- Ensure venue compliance with permits, safety, and financial controls.
(Business Services)
- Launch and oversee services, client onboarding, and management.
- Coordinate business processes with legal/accounting partners.
- Build relationships with startup clients, creative entrepreneurs, and SMEs.
- Develop systems for service delivery, reporting, and client support.
Strategy & Growth
- Co-lead revenue growth, membership development, and community impact.
- Support brand development and cross-promotion between business arms.
- Report on KPIs, financials, and progress to founders.
Requirements:
- Bachelor’s degree in Business Administration, Operations, or a related field
- 5+ years in operations, hospitality, business services, or entrepreneurship.
- Strong leadership, team management, and cross-functional coordination skills.
- Understanding of business formation, compliance, or legal frameworks (a plus).
- Passion for culture, creative economies, and civic engagement.
- Excellent problem-solving and communication abilities.
Success Profile
- You are a builder and a fixer — energized by shaping something new.
- You balance systems thinking with a hospitality mindset.
- You thrive in fast-moving, cross-sector environments.
Salary: Commensurate with Experience
Incentives: Performance bonuses tied to business success + ops KPIs
Interested candidates please send their CV, and a 100-word cover letter explaining their interest and qualification. Position will be filled as soon as the best candidate is identified.
About the Role:
The General Manager will oversee the daily operations, business growth, and strategic development of a civic-cultural venue, and a business services office. This is a hands-on leadership role requiring operational excellence, entrepreneurial drive, and cross-disciplinary thinking.
Key Responsibilities
(Venue & Events)
- Oversee day-to-day operations, bookings, and space management.
- Manage staff scheduling, vendor relations, and service quality.
- Lead partnerships with artists, speakers, and community collaborators.
- Ensure venue compliance with permits, safety, and financial controls.
(Business Services)
- Launch and oversee services, client onboarding, and management.
- Coordinate business processes with legal/accounting partners.
- Build relationships with startup clients, creative entrepreneurs, and SMEs.
- Develop systems for service delivery, reporting, and client support.
Strategy & Growth
- Co-lead revenue growth…
Benefícios
Competitive salary and performance-based incentives.
Opportunities for professional growth and development.
A collaborative and inclusive work environment.
Competitive salary and performance-based incentives.
Opportunities for professional growth and development.
A collaborative and inclusive work environment.
Localização
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