Development & Communications Manager
(Full-Time, Salaried, Exempt Position)
Benefits: Flexible schedule (including partial remote) Health insurance, paid time off, additional holiday day offs,
*Please send your resume AND cover letter*
The Korean Center, Inc. (KCI) seeks a dynamic and skilled Development & Communications Manager with a passion for the mission of KCI and interest in being a key member of a small but highly dedicated team. KCI is a community-based, nonprofit organization in the heart of San Francisco, established in 1974. In its 45+ years of service, KCI has evolved from its original mission of assisting newly arrived Korean immigrants to realize their full potential in America through English language classes, training, and cultural and social services. KCI’s current vision is a vibrant, engaged community where Korean culture and heritage are explored, celebrated, and preserved for future generations. Our mission is to create spaces for exploring Korean culture and heritage, bridging communities and generations, and collaborating to address Korean American community needs in the Bay Area. The Center offers a year-round Korean language program (King Sejong Institute), senior and youth programs, and cultural and educational programs -- including classes, workshops and events, most notably the annual Bay Area Chuseok [Korean harvest] Festival.
The Development & Communications Manager (DCM) is a newly created position at KCI and will play a key role in KCI’s ability to achieve its ambitious strategic goals. The DCM will work closely with the Program Director and Development Committee of the Board of Directors to increase KCI’s revenue, revenue sources and visibility in and relations with the Bay Area community.
This multifaceted role includes responsibilities in the areas of: fundraising, donor relations and database management; communications and outreach (including managing KCI’s website and social media accounts); and special events (including the Annual Chuseok Festival).
The successful candidate will have related nonprofit fundraising and communications experience; excellent English writing and editing skills; proficiency in a range of web design and database applications; be a self-starter who demonstrates a flexible and adaptable work style; demonstrated ability to work efficiently on multiple projects, prioritize, and follow through; cultural sensitivity and ability to communicate effectively with multiple generations; and a passion for KCI’s vision and mission. The DCM reports to KCI’s Program Director and is expected to work collaboratively with other staff.
Areas of Responsibilities / Essential Functions
Development and Fundraising
- Assist the Program Director (PD) and Development Committee to create fundraising strategies and execute plans to meet targeted development goals
- Research/identify grant opportunities and write/edit grant applications, under the direction of the PD
- Manage fundraising campaigns and events, including drafting correspondence, creating sponsorship packages, designing solicitations and other marketing collateral, managing donor acknowledgements, and integrating into social media
- Implement and oversee administrative efforts for all fundraising activities, including an annual appeal and the Chuseok Festival (currently KCI’s main fundraising event)
- Develop and maintain database of past, current and potential funding resources
- Manage and ensure regular updates to KCI’s donor database (currently NeonCRM) to allow for accurate and timely access to donor-related information
- Research and make recommendations for possible change to a new CRM and oversee transition from Neon, if needed
- Prepare timely and accurate reports (statistical and narrative) for submission to funders, PD and the Board on development activities
- Provide administrative and project management support to Development Committee: keep track of meeting notes, calendar dates, organize and compile templates for fundraising and development projects
- Maintain and oversee KCI website content in WordPress
- Help develop, implement and manage communications for KCI’s programs including press releases, advertising, e- communications (newsletters, website, social media), print materials, and community outreach
- Help develop a communications plan and “style sheet” for KCI
- Generate, post, and manage social media accounts (Facebook, YouTube, Instagram, and LinkedIn) in accordance with KCI’s communications plan
- Plan and execute, under the direction of the PD, all email outreach and organizational communications using Mailchimp, including monthly email newsletters and other emails related to programming, events and fundraising
- Prepare timely and accurate reports (statistical and narrative) to PD and the Board on communications & marketing related activities and outcomes
- Oversee Google Analytics and Google AdWords accounts
- Support Program Director in other areas of KCI operations, as needed.
- Ensure that the Board and staff have convenient access to reports, files and resources managed by the Manager
- Experience (preferably two or more years) working in nonprofit fundraising, grant writing, communications, and/or special events.
- Bachelor’s degree or equivalent experience
- Excellent writing and editing skills; excellent oral communications and interpersonal skills, including the ability to write and speak persuasively
- Experience and strong skills with Mailchimp (or comparable tool) and donor database management/CRM software
- Proficiency in a range of website development/site maintenance skills, preferably in WordPress
- Excellent research, analytical, planning, and organizational skills
- Comfortable personally making requests for monetary and in-kind donations
- Demonstrated ability to meet deadlines, respond quickly and efficiently, and organize workflow independently
- Ability to exercise professional judgment and discretion, and confidentiality with sensitive company information
- Culturally sensitive/competent to the Korean and Asian American & Pacific Islander communities
- Team-oriented, flexible, positive, and willingness to learn
- Proficiency in Microsoft Suite, Google Suite, and the web; knowledge of Adobe Suite a plus
- Capacity to work-from-home and familiar with running Zoom meetings (currently, most business operations are being done remotely)
- Light physical demands: i.e. spending hours listening and talking; working on the computer and phone; driving to appointments and events; lifting light pieces of equipment and materials; and occasionally working long days and/or evenings
- Must show evidence of being fully vaccinated, as there will be some in-person office work prior to full re-opening of the office sometime in the future
- Korean language skills (especially speaking) a plus
- Event coordination experience (virtual and/or in-person mediums) a plus
Additional Information: Candidates should live in the SF Bay Area
Anticipated Starting Date: January 2022
Job Type: Full-time
Pay: $58,500.00 per year