Operations Associate

Civil Justice, Inc., (CJ) a Maryland legal services non-profit, seeks an Operations Associate to join our team. This is an exciting opportunity for a professional who strives to help organizations operate efficiently for greater impact. This position reports to the Deputy Director.

• Organizes and develops the team’s physical and virtual work-space;

• Coordinates IT support, performing troubleshooting where possible and implementing IT solutions as needed;

• In conjunction with our IT contractor, administers and makes recommendations for all; technology, including, calendars, database, and cloud-based accounts in conjunction with our IT contractor

• Implements and refines policies and solutions for team in a hybrid work environment;

• Provides training to CJ staff on technology platforms, systems, and procedures; and

• Leads office orientation for new staff, fellows, interns, and volunteers developing and maintaining current documentation of business procedures

Administrative & Program Support

• Assists team with training and event logistics;

• Supports with grants, fundraising, and member and donor management tasks;

• Supports staff and board with events, meetings, and travel coordination; and 

• Updates CJ’s website and social media accounts.

Bookkeeping and Finance

• In coordination with CJ’s accounting consultant and executive team, manages accounts payable;

• Coordinates accounting records retention in accordance with organizational finance policies;

• Assists with banking functions, budgeting and tax forms as needed; and

• Assists executive team with budget management and reporting for board of directors and grants.

Human Resources

• Process payroll and manage employee benefits; 

• Coordinates annual benefits renewals;

Supports recruitment efforts and onboarding for new staff and interns;

Requirements:

• Bachelor’s degree preferred;

• Prior experience managing an office environment and implementing new policies and procedures to ensure maximum efficiency. 

• Excellent interpersonal, organizational, and written communication skills, 

• Demonstrated ability to handle sensitive and confidential information;

• Ability to take initiative and proactively manage multiple sometimes competing tasks and projects while satisfactorily meeting deadlines and desired outcomes;

• Strong attention to detail in a fast-paced environment;

• Solution-focused: able to analyze administrative, financial, and technical problems and recommend effective solutions;

• Experience using QuickBooks online;

• Extremely flexible, with a strong work ethic; and

• Strong organizational and time management skills.