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Manager, Membership & Business Development

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Publicado há 22 dias

This Manager will assist ARM’s Membership Director in growing and serving the membership of the leading global alliance dedicated to advancing next-generation medicines. This opportunity may be right for you if you are a creative thinker who is highly organized, tech-savvy, positive, and diplomatic. If you have excellent customer service skills, experience with database management, and are keen to implement new processes while juggling multiple projects and timelines, we’d like to talk to you.

● Duties

o Use creativity and innovative thinking to contribute to the growth of a large membership and the membership department

o Support the ARM membership with impeccable customer service including timely, helpful, and appropriate communication

o Facilitate the onboarding and integration of new ARM members and process membership renewals

o Assist in the active engagement of current ARM members and help establish a system of identifying low-engagement members

o Assist in the design and maintenance of comprehensive membership email marketing processes, including automated campaigns

o Work with the Director, Membership & Business Development in the reimplementation of our iMIS database, developing new business processes to enhance usability while reducing duplicates and user error

o Develop and maintain work instructions and SOPs for staff business processes

o Work constructively with colleagues in Public Affairs, Events, and Science & Industry Affairs on various projects and ensure timely and effective management of crossover points

o Provide day-to-day administrative support for the membership department such as maintaining the AMS and member portal, scheduling meetings, and interacting directly with members

o Other duties as assigned

● Desired qualifications

o Bachelor’s degree

o 5+ years relevant work experience

o Enthusiasm for ARM’s mission

o Self-starter and creative problem solver

o Experience working across time zones and cultures preferred

o Experience with a membership organization and/or health sciences preferred

o Highly organized, detail-oriented, dependable, positive, with the ability to prioritize projects against deadlines

o Tech-savvy; experience with AMS (iMIS), Higher Logic, GSuite, Outlook and WordPress preferred

o Clear communicator and solid contributor; works well both independently and in a group environment, in person and virtually

o Calm under pressure; diplomatic

o Comfortable in a start-up, small team environment with high expectations

This Manager will assist ARM’s Membership Director in growing and serving the membership of the leading global alliance dedicated to advancing next-generation medicines. This opportunity may be right for you if you are a creative…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Integral
  • Educação
    Ensino Superior Requerido
  • Nível profissional
    Gerencial

Localização

Virtual
O trabalho pode ser executado em qualquer lugar de Estados Unidos
Local Associado
1900 L Street Northwest, Washington, DC 20036, United States
Suite 735

Inscreva-se: Emprego

Instruções:

Please send resumes to rdujue-jackson@alliancerm.org

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