PURPOSE: Provides consultation of all treatment provided by the Mental Health Program staff. Coordinates clinical functions of Behavioral Health Services staff. Monitors and analyzes clinical and administrative performance through the quality analysis process. Conducts in-service training.
ESSENTIAL JOB FUNCTIONS
- Plans, organizes and manages the day to day clinical operations of the Behavioral Health Program. Ensures that program requirements, goals and standards are met, incorporating appropriate clinical perspectives, with attention to cultural relevance and competency.
- Supervises and provides clinical and administrative support to Behavioral Health clinical supervisors. Provide support and plan work assignment for operation of various in-house Mental health programs such as Intake, Wellness Program, Housing Service and etc. for clinical supervisors to manage. Conducts timely performance reviews; approves salary increases per agency budget and policies. Takes formal, corrective action to ensure high quality consumer services, including input to dismiss employee; resolves complaints and grievances lodged by supervisors.
- Responsible for screening, interviewing and hiring new employees. Trains and orients new employees on program work assignments as well as agency policies and procedures. Plans, develops, and conducts training both in-house and in the community: provides and arranges for formal staff training; provides on-going consultation to staff; arranges for appropriate case consultation by other professionals, as needed.
- Assists Program Director with program planning and development: makes recommendations for the development of new programs, incorporating aspects of cultural relevance and clinical perspectives.
- Represents agency Behavioral Health program at community or system meetings as assigned. Provides educational training or consultation to community, school, or other institutions as appropriate.
- Ensured quality of mental health services to clients through providing support to staff or performing specialized mental health treatment, crisis intervention, and clinical consultation. Provides crisis consultation to Seattle Mental Health or other contracted agency crisis teams specifically for after-hour crisis.
- Attends all agency, program and team meetings, in-service trainings, and supervision.
- Other job-related duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS: Regularly required to walk; use hands and arms to reach and operate objects, tools, or controls. Must occasionally lift up to/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Some work will be performed offsite (e.g. home visits or external meetings). The noise level in the work environment is moderate.
- Master's degree in Social Work, Social or Behavioral Sciences, with minority mental health specialization designation and a minimum of three years clinical supervision experience.
- Experience with the chronically mentally ill and Asian/Pacific Island communities.
- Requires Mental Health Professional standing with at least five (5) years experience in mental health services to populations with long term mental illness. Registered/licensed per WAC requirements.
- Ability to provide effective and respectful quality care and services that are responsive to diverse cultural beliefs and practices. Prefer fluency in Asian/Pacific Islander language.
- Knowledge of: clinical supervision, case management program development and administration; theory, practice and principles as applied to mental/emotional illness, characteristics of mental/emotional illness, social/economic problems, community support model, trends; bicultural interviewing and teaching techniques.
- Effective ability to navigate a personal computer. Competency in use of the Microsoft Office and other relevant software for word processing, calendaring, e-mail, and data entry. Efficiently research and perform various tasks via the internet.
- Strong communication skills, both written and oral.
- Every person entering the facility must wear a face mask and consent to a health screening, which includes temperature checks. We are requiring that all employees are fully COVID-19 vaccinated prior to the start of employment. Proof of a completed COVID-19 vaccination should be submitted on or no later than your scheduled start date. If you believe you are entitled to either a medical or religious exemption to our vaccination requirement, please contact HR and your situation will be evaluated.