Operations Manager

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Publicado há 17 dias


One in three women and nearly one in three men experience relationship abuse in their lifetime. [1]  More than 1 in 2 transgender people will experience intimate partner violence in their lifetime.[2] Three women a day are killed by their current or former partner in the US alone.[3] The statistics around relationship abuse make it a public health epidemic that all of us have a stake in changing.

Started out of a relationship violence tragedy – the death of Yeardley Love in 2010 - The One Love Foundation is a national leader in educating young people ages 11+ about relationship health, educating more than 1.5 million young people through educational workshops both in-person and online. Through film-based workshops and peer-to-peer discussions, One Love addresses the differences between healthy and unhealthy relationships and the warning signs of abuse in an accessible way. One Love creates safe spaces where young people can identify and talk about the issue. Workshop participants leave equipped with the vocabulary and tools needed to act when they see unhealthy behaviors and abuse, both as bystanders and in their own relationships. One Love empowers young people to improve the health of their relationships and to spread this message in their communities. 

Today, One Love’s campaign is equal parts national and local in its scope. Nationally, One Love has created mission, messaging and educational tools that standardize the language used to teach young people about healthy and unhealthy relationships. One Love’s recent Theory of Change process affirmed their commitment to serve “all youth” with an increased focus on the following: youth of color, LGBTQ+, male-identifying, those who are disabled, and whose first language is Spanish or Mandarin.

Locally, One Love works on the ground with young people, schools, youth-facing community groups and social service partners to ensure that their programs are used in a way that is right for each community. Regional teams build deep roots and authentic partnerships within a given region that can help accelerate the movement to end relationship violence. In 2017, One Love established on-the-ground teams to increase the velocity of their efforts in engagement and activation. One Love now has staff on the ground in five regions and by serving these communities full-time, One Love is amplifying a conversation about relationships that is changing and saving lives.


One Love is a rapidly growing organization in need of a detail-oriented, organized multi-tasker to manage operational processes and ensure a myriad of recruiting, HR, financial, and office needs are handled thoroughly and efficiently. The ideal candidate will be a helpful, high-energy team player that thrives on being the glue that holds various pieces of a growing puzzle together. 

As the go-to for staff members nationwide with operational questions, the Operations Manager will be an avid learner of new processes and systems to provide the most up to date information and guidance. Continually in search of process improvements, they will share operational best practices with offices across the country and embody the ‘One One Love’ spirit and culture.

In addition to experience in wide-ranging office needs, the ideal candidate will believe wholeheartedly in the mission and have an entrepreneurial mindset that can help take One Love and this movement to the next level. While this position will report to the Director, Finance & Accounting, there will be significant interaction with staff members across the organization.


Financial Management & Reporting

·        Assist Director, Finance with accounts payable including verification of invoices/financial amounts and preparation of invoices for payment

·        Assist with accounts receivable as needed, including being a support to team members requesting invoice creation

·        Assist Director, Finance with grant reporting administration as needed

·        Review state registration filings for accuracy – serve as primary liaison with state registrations counsel

Recruiting/Human Resources

·        Assist with recruiting, training, on-boarding and off-boarding employees

·        Work closely with the Director, Talent to maintain an accurate and informative careers web page, ensuring all open positions are listed accurately and that job posting functionality is working as intended. Troubleshoot issues to minimize downtime

·        Serve as a PEO super-user, able to answer employee PTO and benefits questions and work with the PEO on related issues

·        Provide staff training including onboarding as well as ongoing sessions covering general topics from operational processes to general skills training

Office Management/Administration

·        Maintain all org-wide policies including the travel, expense, vacation and other policies and procedures – fielding questions from staff and funneling feedback to the COO. Help to evolve those policies and procedures with a continual improvement mindset

·        Working closely with the Data & Systems team, ensure all communications platforms are in good working order and that staff understand how to use them

·        Manage daily relationships with vendors including landlord, service providers, and office guests

·        Ensure all supplies are ordered, stocked, and organized

·        Handle incoming inquiries in a professional manner – phone, email, and in person

·        Ensure facilities are safe and secure and all equipment is in working order

·        Arrange internal moves and prepare work spaces for incoming employees

·        Manage the planning for all-staff meetings, including agenda prep, technology needs, etc. Work closely with C-Suite to plan bi-annual all-staff retreat including meetings, group bonding activites, speakers, and travel/meals

·        Other administrative duties & special projects as required

One Love is committed to building a truly diverse and inclusive organization, and to providing equal employment opportunities to all qualified individuals. One Love does not discriminate on the basis of race, color, ethnicity, religion, age, sex, gender, gender identity and expression, sexual orientation, national origin, or disability. People from all diverse backgrounds are strongly encouraged to apply.



Professional Qualifications

·        Bachelor’s degree or equivalent work experience

·        3 years+ of work experience with specific responsibilities in recruiting, HR, and finance

·        High proficiency in Microsoft products including Outlook, Excel, and Powerpoint; experience with Quickbooks and Salesforce a plus

·        Experience with and ability to learn new systems and processes quickly

·        Experience conducting candidate interviews and serving as an organizational representative to job-seekers

·        Extremely detail-oriented; able to process data with the right balance between accuracy and efficiency

·        Ability to present financial data and information to Senior Management

·        Experience being a culture carrier and maintaining a professional environment. You are someone that your colleagues look up to for your high standards yet unfailingly helpful attitude

·        Confidential and discrete with sensitive information

Personal Qualities and Attributes

·        Deep passion for One Love’s mission and movement

  • Demonstrated commitment to diversity; someone who views others with an assets-based lens, values all individuals and respects differences in regard to race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability and socio-economic circumstance

·        Extremely self-motivated

·        Strong detail orientation and high comfort with multi-tasking

  • Energized by fluidity, and highly adaptable to rapidly evolving and changing environments

·        Positive energy, enthusiasm, and a strong work ethic

·        Ability to manage multiple priorities at once and to galvanize team work to rally around shared goals

·        Collaborative, team-driven style

·        Superior organizational, time-management and follow-up skills

·        Goals and metrics oriented

·        Entrepreneurial mindset that embraces experimentation and can quickly pivot where required


The compensation and benefits package is competitive with nonprofits of comparable size in the region and is commensurate with experience.

The position is based in midtown Manhattan and will require primarily in-person work when local conditions permit.

TO APPLY: Apply online at https://www.joinonelove.org/careers/

[1] Smith, S.G., Chen, J., Basile, K.C., Gilbert, L.K., Merrick, M.T., Patel, N., Walling, M., & Jain, A. (2017). The National Intimate Partner and Sexual Violence Survey (NISVS): 2010-2012 State Report. Atlanta, GA: National Center for Injury Prevention and Control, Centers for Disease Control and Prevention. Released in April 2017

[2] James, S. E., Herman, J. L., Rankin, S., Keisling, M., Mottet, L., & Anafi, M. (2016). The Report of the 2015 U.S. Transgender Survey. Washington, DC: National Center for Transgender Equality.

[3] Violence Policy Center, When Men Murder Women, An Analysis of 2018 Homicide Data. Sept. 2020.


One in three women and nearly one in three men experience relationship abuse in their lifetime. [1]  More than 1 in 2 transgender people will experience intimate partner violence in their lifetime.[2] Three women a day are killed by…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Integral
  • Nível profissional


At One Love, you’ll have the opportunity to work alongside passionate team members to change lives. We offer great benefits and a competitive salary.

401 (k) Offering

Comprehensive Medical, Dental, Vision and Flex Coverage

4-Week Paid Vacation

At One Love, you’ll have the opportunity to work alongside passionate team members to change lives. We offer great benefits and a competitive salary.

401 (k) Offering



Temporariamente Remoto
O trabalho pode ser executado em ou perto de New York, NY
Local Associado
New York, NY, USA

Como se inscrever

Apply online at: https://joinonelove.clearcompany.com/careers/jobs/df422ea5-3807-cab9-f1bf-0192d65b4367/apply?source=1803061-CS-44164

Apply online at: https://joinonelove.clearcompany.com/careers/jobs/df422ea5-3807-cab9-f1bf-0192d65b4367/apply?source=1803061-CS-44164

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