Administrator

Northampton Neighbors (NN) seeks a highly organized, creative, and civic-minded individual to manage the organization's administrative portfolio.

The Administrator will enhance existing office and communication strategies while developing new ones. This is a brand-new role for the organization, and it aims to help NN refine and create systems, run organized programs, and engage volunteers, donors, and community members.

Responsibilities include maintaining administrative systems that are efficient and organized, leading public relations strategies to improve communication with members, volunteers, and donors, and creating print and digital messaging including the NN website and social media platforms.

Our ideal candidate can work independently with minimal supervision and be comfortable managing our administrative volunteers. They should be highly organized, attentive to detail, data-driven, eager to take initiative and recognize the growth potential in this role.

They should value relationships and work well with people from diverse backgrounds and ages. They must be a strategic thinker who enjoys collaborating with teams of staff, volunteers, partners, and community members.

Responsibilities

Administrative

• Maintain NN database of members and volunteers [Club Express], and donors [Bloomerang].
• Process new member registrations and volunteer applications
• Process, track, and acknowledge monetary and in-kind donations

Communications

• Create, update, and maintain website content relevant to NN’s work and community activities [Club Express].
• Coordinate with NN staff and volunteers to plan messaging campaigns to volunteers, donors, members, and the broader community.
• Design and manage print [Canva] and digital [MailChimp] messaging
• Manage content relevant for PR or funding purposes, like photos and articles.
• Other duties as needed to support the Director

Expected Hours of Work

• The position is designated for part-time staff working 15 to 25 hours per week.
• Regular hours at the NN office are Monday-Friday from 10 am to 4 pm. On-site work is expected to be performed within that schedule, to overlap with the Director.
• Flexible hours are available if remote work is appropriate and approved.

Qualifications

• Motivated and confident to implement new strategies and train colleagues in new systems.
• Exemplary interpersonal, communication, and presentation skills.
• Ability to manage member and donor information with discretion and confidentiality
• Working knowledge of design and communication platforms and programs, including Canva, MailChimp, and Survey Monkey
• Proficiency with MS Office Suite, database maintenance and management, and general office technology
• Ability to multitask, keep projects organized, and meet
• Spanish fluency is preferred, but not required.