Family Engagement Coach (English/Cantonese)

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Publicado há 22 dias


For more than 45 years, Children’s Council has been the heart of child care and early education in San Francisco, advancing the belief that high-quality child care can transform lives and communities. Our more than 120 team members help families navigate their child care and preschool options and secure financial assistance to pay for it. We provide home-based child care businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city’s second-largest nonprofit contractor, with an annual budget of over $120 million, we are a major stakeholder in the child care system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a child care champion, we want you on our team. 



Our Child Care Family Services Department is invested in offering a wraparound service model that builds on individual and family strengths to help families achieve positive goals and improve well-being. We offer an array of supportive services to families, which includes child care financial assistance for children 0-13, help in finding high quality child care educator in San Francisco, various levels of case management, family engagement activities and caregiver workshops.



The Family Engagement Coach will build, evaluate, and modify family engagement workshops, based on community needs, that focus on child development, family support, and family strengthening principles to build child and caregiver’s learning and reduce caregiver isolation. The Family Engagement Coach will support families enrolled in a state child care voucher (CFCC/FCCHEN) and provide families ongoing wrap around support, conduct child development assessments, and cultivate a learning environment by promoting their participation in family engagement workshops. S/he/they will work directly with Family Child Care to evaluate their environment and set goals that continue to build their capacity and skillset as quality early educators.



• You have a personal commitment to learning and growth.

• You can work independently, take initiative, and are comfortable with a degree of uncertainty.

• You are passionate about developing solutions that respond to community and family needs; adapting to meet people where they are and build on what they have.



Child Assessments

  • Schedule and conduct observations utilizing the DRDP tools (with parent/educator input) and enter data into database systems.
  • Maintain child files with write-ups on Child Anecdotal Notes and the Child Progress Report with supporting evidence.
  • Research supports for child’s suggested goals for home and child care; build and agree on a plan with parents and educators to establish activities that will move the child’s progress toward desired outcomes of school readiness and well-being.
  • Schedule and conduct parent conferences during which you evaluate and track the child’s progress and goals.
  • Perform other relevant responsibilities as required, such as implementation of ASQs.


Environmental Assessments

  • Coordinate and deliver Family Child Care Environmental Rating Scale, i.e. FCCERS, and enter data into appropriate database systems.
  • Maintain educator files with assessment documents and coaching goals/progress towards environment
  • Regularly coach educators to support their learning by building an educator development plan to set, reach and track progress towards goals
  • Collaborate with Child Care Family Services on the different program needs to support educators and quality improvement.
  • Maintain case files and assist with preparing reports related to quality assurance, audits, or other needs as necessary.

Family Engagement

  • Build family relationships through Parent Advisory Committees, focus groups, educational activities, and events.
  • Collect and utilize data available from child plans, educator goals, and community needs to make informed decisions on developing family engagement workshops, in collaboration with Family & Caregiver Education Manager, to fulfill grant and funder reporting requirements
  • Facilitate family engagement workshops based on the needs of the community.
  • Provide technology technical assistance to the community, specifically when utilizing online child assessments, online event registrations, and online surveys.
  • Identify learning opportunities for our program participant needs and support the coordination and delivery of educational experiences.
  • Develop a standard plan to provide ongoing child development wrap around support to families.
  • Collaborate within the department to build pathways for families to participate in family engagement workshops.
  • Use responsive curriculum and tailor it to provide resources and family support services that align with the department’s family development framework.
  • Develop, cultivate and maintain partnerships with key stakeholders using strategic collaboration, including interagency meetings and conferences, in a manner that engenders rapport, and credibility to build a more effective program.
  • Will perform additional relevant duties as needed.


Required Qualifications 

  • Must have Bilingual verbal and writing proficiency in English/Cantonese
  • 5 + years’ experience in Child Development, Early Childhood Education, Social Sciences, or related field
  • Knowledge of early childhood development, parenting, family support
  • Experience developing and delivering learning events for adult learners
  • Professional or lived experience engaging people of diverse backgrounds
  • Ability to work independently as well as work as part of a team.
  • Fluency working with Microsoft Office Suite, social media platforms, event management and mobile technology
  • Must have reliable access to a car to travel within SF community to meet clients
  • Ability to work evenings and some weekends
  • A background clearance is required


Physical Requirements

  • Mental acuity to perform the essential functions of this position in an accurate and timely fashion.
  • Dexterity to use office equipment; the ability to sit and work at a desk for extended periods of time.
  • Ability to speak, hear, and understand speech at normal room levels.
  • Physical agility to bend, stoop, walk, and navigate stairs if required.

Children's Council of SF is committed to building a staff that is rich with cultural, social and experiential diversity. Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply.

Due to the Covid-19 pandemic, Children's Council of SF will operate in a hybrid model. Applicants should be comfortable with both the remote and in office scenarios.

Benefits, and Perks:

We offer great benefits! Medical, dental, vision, Long-term disability, Life & Pet Insurance / Employer 401K Matching program/ Tuition Reimbursement Program/ FSA, HSA & Transit Commuter Benefits / Generous, graduated tiered PTO accrual - starting with over 4 weeks annually, plus 12 paid holidays + FH for Birthday / Lunch-n-Learn Training Program


Applications will be considered as they are submitted. Our positions remain opened until filled.  



Equal Opportunity & Equity Statement

Children’s Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation. 


For more than 45 years, Children’s Council has been the heart of child care and early education in San Francisco, advancing the belief that high-quality child care can transform lives and communities. Our more than…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Integral
  • Educação
    Ensino Superior Requerido
  • Nível de Experiência

Nível de Proficiência do Idioma




Temporariamente Remoto
O trabalho pode ser executado em ou perto de San Francisco, CA
Local Associado
Children's Council of San Francisco, San Francisco, CA 94114, United States
445 Church Street

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