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Preferred Communities Case Manager, ECDC Multicultural Community Center (MCC)

Publicado por
ECDC ACC DC
|
Wausau, WI
Novo
|
Publicado há 29 dias


Position Title:     Preferred Communities Case Manager, ECDC Multicultural Community Center (MCC) Reports to:          Community Integration Programs Manager, Wausau

Status:                  Full-Time/Exempt

Location:               Wausau, WI

 

Job Summary: The PC Case Manager provides “intensive” case management to vulnerable refugees, asylees, and other eligible clients who have significant barriers to achieving self-sufficiency and meaningful connections in their new community such as senior refugees, at-risk women, those who lack the support of a family system and individuals with health/mental health challenges. This position will help such clients learn how to access vital social services and community resources and support while helping them feel empowered to achieve the highest possible level of self-sufficiency. Additionally, the PC Case Manager will network with other community agencies with services that align with the objectives and outcomes of the MCC’s PC  program.


Key Responsibilities

1.      Oversee and perform case management for incoming community members in order to provide systematic, coordinated, and timely service delivery that addresses community member needs holistically and contributes to their cultural adjustment and self-sufficiency, including:

○    Making appropriate referrals to social service agencies, community resources and other organizations according to program guidelines (FoodShare, filing for disability and age-related SSI, Medicaid, and senior housing).

○    Providing transportation assistance and coordination for doctor's appointments and emergency room visits.

○    Training clients on prescription management; helping clients with medical paperwork management and record keeping.

○    Training participants on navigating the healthcare system on their own, including making appointments and communicating pertinent information to physicians.

○    Helping participants obtain citizenship and secure long-term SSI.

○    Resolving eviction notices with landlords; connecting participants to or directly providing emergency rental assistance.

○    Assisting other ECDC MCC staff in targeting refugees with acute barriers so they may be matched with volunteers for extra adjustment support.

○    Conferring with medical service providers on ways to tailor their services, information, classes, routine procedures and systems to be more usable and beneficial to refugees.

○    Providing one-on-one and group socio-cultural orientation and crisis intervention on topics such as maintaining a safe, clean home; health; shopping and budgeting.

○    Providing access to interpretation and translation services in refugee languages.

○    Documenting each community member’s case via agency forms and case notes, indicating all contacts made with and on the behalf of community members in order to provide internal and external evaluations of program accomplishments.

○    Conducting home visits and providing assessment of community members’ living situations.

○    Document findings in client’s case files.

2.      Coordinate with local healthcare providers in order to provide management of medical health needs for community members with escalated health concerns, including mental health issues and developmentally disabled community members.

3.      Attend weekly staff meetings with the CIP Manager and report on ongoing service delivery, outcomes and escalated issues.


4.      Participate in community-wide activities that promote ECDC MCC’s goals.

5.      Assist with recruitment and enrichment activities pertinent to various individuals and groups such as refugee youth, senior refugees, at-risk refugee women, etc.

6.      Perform other tasks as assigned by the supervisor.


Education, Experience, Knowledge, Skills and Abilities

●    Bachelor’s degree in relevant field preferred; may substitute equivalent work experience.

●    Strong leadership and organizational skills and ability to multitask effectively.

●    Experience working with refugees and/or other diverse populations.

●    Excellent written and verbal communication skills.

●    Proficiency creating and using spreadsheets.

●    Firm grasp of budgeting concepts.

●    Demonstrated proficiency in Microsoft Office Suite required.

●    Ability to manage workload and meet required deadlines.

●    Ability to relate professionally to, and collaborate with, diverse individuals in a multicultural environment.

●    Ability to work evening and weekend hours occasionally.

●    Background check and DMV record.

●    Access to own transportation, current driver’s license and insurance.


Physical Demands/Environmental Factors: Moderate physical activity, which includes standing, sitting, walking and lifting items (up to 50lbs). Ability to see within normal parameters. Ability to hear within normal parameters. Ability to maintain emotional control under stress. Work is primarily indoors in a

climate-controlled building.


Position Title:     Preferred Communities Case Manager, ECDC Multicultural Community Center (MCC) Reports to:          Community Integration Programs Manager, Wausau

Status:                  Full-Time/Exempt

Location:               Wausau, WI

 

Job Summary: The PC Case Manager…

Resumo dos Detalhes

  • Comprometimento de Tempo
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    Carga Horária Integral
  • Data de Início
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    22 de agosto de 2022
  • Prazo para Inscrições
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    12 de agosto de 2022
  • Educação
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    Ensino Superior Requerido
  • Nível de Experiência
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    Nível médio/Gerencial
Salário
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Veja abaixo
Negotiable

Benefícios

BENEFITS: ECDC offers an excellent benefits package including health, dental, life, and disability insurance, paid holidays and vacations, as well as a generous retirement plan.

BENEFITS: ECDC offers an excellent benefits package including health, dental, life, and disability insurance, paid holidays and vacations, as well as a generous retirement plan.

Localização

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Presencial
200 Washington St suite 120a, Wausau, WI 54403, USA

Como se inscrever

Please send resume and cover letter to: avannoord@ecdcus.org with “PC Case Manager” in the subject line. No phone calls please. Qualified applicants will be contacted for an interview.


ECDC is an Equal Opportunity Employer.


Please send resume and cover letter to: avannoord@ecdcus.org with “PC Case Manager” in the subject line. No phone calls please. Qualified applicants will be contacted for an interview…

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