Operations Manager

About you

You thrive in the space of organizing and coordinating people, places, and things!! You are passionate about standardization and sustainability of systems and processes. You proactively address issues and look for opportunities for solutions; translating the vision into operational excellence. You have the ability to make decisions with confidence and quickly adapt and pivot to changing needs and trends. You have a knack for managing multiple projects and priorities, all while centering connection and communication. You are looking for the opportunity to be a thought partner; implementing HR & Operations strategies that contribute to the success of the organization.

If you’re excited about the idea of bringing your creativity and innovation to this newly created role, all while having real impact - we want to hear from you!

What will you be doing?

This role plays a pivotal role in executing and overseeing HR & Operational initiatives to align with organization objectives - translating vision into execution. Working hand in hand with all members of staff, board of directors, various external consultants, and vendors to ensure smooth operations and an employee experience where everyone can thrive!

Operations Management

• Manage a team of staff and/or vendors
• Lead the day-to-day operations of the organization that support staff and ensure timely delivery of projects and deliverables
• Develop and refine process documents, standard operating procedures, systems and tools; improving workflows and operational excellence
• Oversee the facility management of The Market Commons and Foundation office
• Ensure compliance with laws, company policies, and industry regulations
• Cultivate a climate that invites and inspires diverse, top-quality staff and volunteers
• Administer all local, state, and federal licensing, annual filings, and other regulatory compliance requirements
• Work with IT consultant to manage IT hardware and software needs
• Support bookkeeper to improve systems for accounts payable
• Support monthly financial reporting, review and communications
• Support annual budgeting process

HR & Payroll

• Lead the development, implementation, and ongoing review of HR systems and policies
• Point of contact for payroll and benefit vendors; as well as support staff in addressing and resolving related inquiries
• Leads full employee lifecycle activities from applicant sourcing, recruiting, interviewing, onboarding, offboarding, and exit interviews
• Manage payroll cycle; ensuring timely and accurate updates of employee and organizational changes; payouts are in accordance with payroll scheduled, and compliant with federal, state, and local regulations
• Administers benefit programs: medical, dental, vision, life, disability, retirement, paid time off, leave of absence, and employee assistance programs, as well as renewal, open enrollment, and onboarding
• Partner with senior management regarding appropriate resolution of employee related issues
• Ensure full compliance with labor laws and HR policies in Seattle and the surrounding areas
• Stay current with ever-evolving employment legislations and adjust internal policies accordingly

What do you need to succeed?

• At least 6 years experience in Human Resources, Organizational Development, Employee Relations related to creating, maintaining, and shifting employee culture
• Passionate community-minded non profit professional with the ability to build internal and external relationships with a variety of stakeholders
• Demonstrated ability to communicate across differences, across all levels in the organization, using multiple methods and styles - in a way that fosters learning, understanding and positive outcomes.
• A commitment to social justice, racial equity, and intersectional practice with experience executing those values through your work
• A keen understanding of one’s own race, culture, and identity and how it fits into the staff and client environment, as well as the world at large
• Organized, detail oriented, and proactive
• Works well independently and as part of a team
• Proficiency in Google Workplace and Microsoft 365 tools
• High school diploma or equivalent
• A sense of humor!

Compensation & Benefits

We understand that many cultural and historical factors can inhibit candidates from negotiating a salary offer. Therefore, we have worked to ensure an equitable approach to compensation across the organization; using our salary bands & Compensation Philosophy to ensure transparency in earning potential as well as placement on the band. The salary range may be inclusive of several career levels and will be narrowed during the interview process based on a number of factors, including the candidate's experience, skills and qualifications.

Happy, healthy staff are essential to our success. Therefore, our staff enjoy benefits that contribute directly to their professional and personal well-being. This full-time, exempt, position is eligible for the following:

• Comprehensive well being programs which include: 100% employer-paid medical, dental, vision & LTD insurance benefits
• Flexible Spending Accounts
• Transportation/Commuter benefit
• 403b with a starting 2.5% match of annual salary
• Professional development opportunities
• 10 Office Holidays a year
• Vacation, Sick, PTO
• Personal and Family Leave
• Flexible work scheduled to support navigating personal and professional responsibilities