Residential Specialist DV Shelter, Lotus

Residential Specialist DV Shelter Lotus

Summary: 

The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children.  We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced.

Residential Specialists are engaged in maintaining a safe, secure, healing and orderly environment in Safe Horizon’s residential facilities. 

Responsibilities:

• Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
• Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;
• Using neutral and non-judgmental language when responding to the needs and requests of clients;
•  Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;
• trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;
• Planning, implementing and/or researching self-care and other social activities for clients and their children;
• Actively participating in donor tours and helping with special client events and holiday parties;
• Conducting regular health and safety facility checks;
• Understanding and following emergency procedures, including fire procedures;
• Sorting and organizing donations of food, clothing, starter kits, etc.;
• Distributing supplies to clients in accordance with established guidelines and/or emergency requests from clients;
• Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;
• Assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings, etc.
• Providing childcare as requested by clients or staff in accordance with written policies;
• Providing client accompaniment to important appointments when requested;
• Assisting with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management. 

Qualifications/Certification Requirements: 

• High School Diploma/GED and two years relevant experience.
•  Basic computer skills necessary.
• Candidate must have or obtain the following certifications within 3 months of employment: At Emergency Shelters, obtain the F07-Fire and Emergency Drill Conductor and S95-Supervision of Fire Alarm Systems. At Transitional Shelters, obtain F80- Coordinator of Fire Safety and Alarm Systems in Homeless Shelters, Pediatric CPR/ First Aid Certification, and Security Guard License.

Work schedule: Tuesdays 7am-8pm, Wednesdays & Thursdays 7pm-8am.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

 AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

New Requirement:

Effective October 29, 2021, as a private contractor of The City of New York all Safe Horizon employees, interns and volunteers must provide proof of COVID-19 vaccination unless they have been granted a reasonable accommodation for religious or medical reasons.

Technology Statement:

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf