Individual Giving Manager

Position Description

In line with our current strategic plan, Juma is well-poised to expand our Individual Giving Program and grow our annual budget. To achieve these priorities, Juma seeks an Individual Giving Manager with a proven track record of securing financial support from individual donors.

Working with the Director of Individual Giving, they will design, develop, and implement our Individual Giving Program. They’ll be responsible for managing and cultivating relationships with existing donors, maintaining a list of prospective donors, and leading annual fund campaigns. An ability to empathize with donors and clearly communicate our mission is key.

This position requires exceptional passion and drive for our work and a commitment to working in partnership with a variety of stakeholders. The ideal candidate will be proactive, self-directed, organized, and results-oriented.

Primary Duties and Responsibilities

Identify, Cultivate, and Steward Prospects/Donors (30% of the time)

• In collaboration with the Director of Individual Giving, Chief Development Officer, and Chief Executive Officer, identify, develop, and cultivate a significant prospects pipeline as part of the organization’s evolving fundraising strategy
• Plan and implement events and activities (tours, receptions, friend-raisers, etc.) for individual donors, using existing activities as appropriate
• Engage in networking activities or other opportunities to generate potential prospects for cultivation
• Ensure best-in-class donor stewardship
• Activate, coach, and support staff in cultivating and soliciting prospects; proactively collaborating with colleagues across the national organization to develop effective and coordinated strategies for each donor
• Organize the Chief Development Officer and Chief Executive Officer’s monthly donor meeting schedule

Secure Gifts (30% of the time)

• Manage a portfolio of individual donors and prospects with the potential to make annual investments
• Conduct personal visits with donors and prospects for field research, cultivation, solicitation, and stewardship
• Create and implement moves management plans
• Prepare written proposals, funder pitches, gift agreements, and other materials needed to define, secure, and document individual gifts
• Successfully solicit gifts, negotiate gift terms, and ensure that gift agreements are created and followed
• Maintain an annual pipeline of prospective donors who will be solicited

Annual Fund Campaigns (20% of the time)

• Lead Juma’s Spring and End of Year fundraising appeals
• Assist Site Development Leads to develop site-specific individual giving campaign strategies
• Manage online annual appeal logistics, working with the Marketing & Communications Team and program colleagues to create fundraising materials that effectively advance Juma’s mission
• Collaborate with Marketing & Communications team to conceptualize and implement online giving initiatives/campaigns
• Work with the Marketing & Communications team to shape the development presence on the website, in communications, and in social media

National Fundraising Event (10% of the time)

• Partner with the Community Engagement Coordinator, Director of Individual Giving, Chief Development Officer, and members of the National Development Team to plan and execute Juma’s National Fundraising Event
• Lead key aspects of planning for Juma’s National Fundraising Event, including leading engagement and communication efforts with Host Committee members and National Board members
• Support Site Development Leads with the planning and execution of regional donor events as needed

Donor Administration (10% of the time)

• Monitor weekly, monthly, quarterly, and annual activity to achieve individual performance measures
• Maintain accurate and complete records of donor communications
• Track and report relationship management activity using Salesforce and other relationship management tools; assist with review and verification of donor recognition lists
• Prepare regular reports on individual giving and events activities
• Monitor revenue and expenses related to the individual giving program
• Follow the CASE Code of Ethics for Fundraisers and maintain donor confidentiality

Qualifications

• Bachelor’s Degree or equivalent experience working in a similar role
• Team player with exceptional interpersonal skills
• Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a dynamic, entrepreneurial and inclusive environment.
• 3+ years of individual fund development experience
• A passion for fundraising and supporting youth from under-resourced communities
• An advocate for diversity, equity, inclusion, and belonging practices
• Attention to detail, strong organizational and time management skills
• Excellent written, oral, and presentation skills and experience in developing clear and concise funding proposals
• Ability to function effectively in a fast-paced and entrepreneurial environment
• Ability to work with senior management and national board members
• Previous experience with Salesforce/CRM databases is preferred
• Event planning experience is preferred
• Experience with MailChimp is preferred
• LGBTQ, bicultural, applicants with disabilities and/or minority applicants as well as applicants experienced within foster care systems are especially encouraged to apply
• All prospective staff will be fingerprinted and submit a criminal background check
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Details

Reports to: Director of Individual Giving

Job Location: San Francisco, California

Salary: $65,000-$80,000

Classification: Full-time, exempt, with some nights and weekends per business needs

Hours/Week: 40 hours

Hybrid Work Environment: Juma maintains a hybrid work environment. The Individual Giving Manager will be expected to work out of the organization’s San Francisco office three days per week.

Education: Bachelor’s degree or equivalent experience

Benefits Include: Employee benefits include medical, dental, vision, life insurance, a 403B plan, and a significant paid time-off package.