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Operations Coordinator

Publicado por
Year Up
Dallas, TX
Publicado há 23 dias


The Operations Coordinator directly reports to the Senior Operations Manager and will support the efficiency and growth of the site by implementing and improving processes and systems. This person will support the overall work of the team by executing and delivering on a range of responsibilities, including supporting a smooth reception and office experience, working with external vendors, and supporting other projects as needed.

To be successful in this role, you will be comfortable working independently and will thrive in a fast-paced environment where you are asked to support competing priorities and deadlines. Customer service and communication skills will always be top of mind for you, as you will be working with both internal and external stakeholders on a regular basis. This is an ideal opportunity for someone who is interested in developing and strengthening their operational and project management skills in an entry-level role.

In keeping with Year Up's values, the Operations Coordinator will also have the opportunity to interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.


Office Support

  • Maintain the office by organizing and routing information
  • Create a welcoming & professional atmosphere for visitors and staff
  • Answer phones and email inquiries
  • Process mail, including incoming and outgoing (overnight packages, etc.)
  • Schedule meetings, book rooms and manage site calendars
  • Reconcile receipts and support procurement duties for site
  • Monitor inventory and order supplies
  • Undertake special projects at the direction of the Site Director and the Operations team
  • Front Desk management as needed
  • Other duties as assigned

Staff Support

  • Work with Operations team to manage & update operational procedures for various areas within Year Up such as Office Manual and Operations Manual
  • Support Human Resources with the onboarding process as needed (I9 verification)
  • Support site configuration and desk set up for new hires
  • Arrange catering orders for the office and events
  • Facility Management
  • Coordinate the implementation of the site health and safety procedures, as well as make appropriate updates based on evolving guidance from leadership
  • Ensure the site's appearance is kept in a clean condition
  • Support building access and security needs
  • Support selection and maintenance of all equipment
  • Ensure that federal/state labor law posters are posted and kept up to date
  • Engage in building management/site maintenance as needed

Site Technology Support

  • Support the deployment, collection and tracking of technology for student use
  • Monitor and respond to site based tickets
  • Site Team/Learning Community Member
  • Serve as a coach/mentor for a small number of current students
  • Join and sometimes facilitate weekly group sessions with students
  • Participate in staff meetings and trainings


  • Must have an eagerness/ability to identify administrative/procedural challenges and implement solutions
  • Strong organizational and project management skills
  • Strong interpersonal, oral and written communication skills
  • Strong customer service skills
  • Strong attention to detail within a fast-paced and entrepreneurial environment
  • Proficient command of Microsoft Office applications and familiarity with database operations
  • Flexibility and willingness to learn and work on different tasks as needed
  • Ability to take initiative and manage multiple tasks and projects at a time
  • A professional and resourceful style with the ability to work independently and is comfortable in a close-knit team-oriented setting
  • Prior experience in an administrative role is preferred
  • A passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
  • Understanding of the Opportunity Divide and its drivers
  • Commitment to diversity, equity, and inclusion

Year Up is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults-no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country-a gap that Year Up is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults; and changing systems that perpetuate the opportunity gap. Year Up's intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up has directly served more than 35,000 young adults since its founding in 2000. Year Up's nationwide presence includes Arizona, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.


Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity: http://www.yearup.org/about-us/careers/commitment-to-diversity/

As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.


Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.


The Operations Coordinator directly reports to the Senior Operations Manager and will support the efficiency and growth of the site by implementing and improving processes and systems. This person will support the overall…

Resumo dos Detalhes

  • Comprometimento de Tempo
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    Carga Horária Integral
  • Prazo para Inscrições
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    19 de agosto de 2022
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Dallas, TX, United States

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