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Homeownership Services Counselor

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Job Announcement

Homeowner Services Counselor

 

Position: Homeowner Services Counselor

Employee Type: Full-Time, 35 hours per week

 

Neighbors Helping Neighbors (NHN) are seeking a Homeowner Services Counselor to provide counseling and advocacy to homeowners in Brooklyn and New York City. This is a 35-hour, five-day- per-week position.

 

Join an experienced, fun, and growing team as we work to advance and protect affordable homeownership in New York City. We offer a great work environment with friendly co-workers who are passionate about their jobs. Our office is centrally located in Park Slope/Gowanus, a diverse neighborhood with easy access to transportation.

 

NHN is a non-profit, community-based organization whose mission is to promote racial justice while empowering low- and moderate-income New Yorkers to fight for, secure, and maintain quality housing and build financial assets. NHN is a HUD-approved housing counseling agency providing foreclosure prevention services, homebuyer education, and tenant advocacy. NHN is an affiliate of Fifth Avenue Committee, a 43- year old nonprofit comprehensive community development corporation whose mission is to advance economic, social and racial justice and is a NeighborWorks America chartered member.

 

Responsibilities include:

·        Foreclosure prevention counseling: Meet with homeowners facing mortgage default to review their finances and reason for delinquency, assess their home retention options, and develop an action plan to return them to financial stability. Help homeowners submit applications to mortgage servicers for loan modifications, repayment plans, short sales, or other options to resolve their delinquency. Communicate with servicers to advocate on behalf of homeowners, escalate cases, or refer them to legal services partners when necessary. Help homeowners apply for mortgage rescue funds.

 

·        Post-purchase counseling: Assist homeowners with a wide range of post-purchase issues, including applying for and securing home repair funds, obtaining property tax reductions, assisting with mortgage loan refinancing, and providing financial coaching for homeowners participating in NHN's Barrio Solar green energy upgrade program.

 

·        Data management: Record, maintain, and track counseling data using the online CounselorMax database, Excel spreadsheets, and other tools.

 

·        Outreach & retention: Assist the Program Director in promoting awareness of the program by


hosting townhall meetings, networking with elected officials and other community organizations, and planning other creative and effective outreach and advertising efforts.

 

 

·        Training, knowledge-building, and certification: Obtain HUD-Certification within 3 months of hire. Obtain NeighborWorks Certifications in Homeownership Counseling and Foreclosure Intervention and Default Counseling within 12 months of hire. Attend regular training sessions to be informed of industry trends and to receive up-to-date information regarding homeownership and foreclosure prevention. Complete sufficient continuing education credits to maintain the NeighborWorks Certifications.

 

·        Other duties as assigned. Some evening or weekend hours may be required on a limited basis.

 

Qualifications:

·        Bachelor’s degree preferred.

·        Experience in real estate, personal finance, and/or social services required.

·        Additional experience in foreclosure prevention counseling or mortgage loss mitigation

preferred.

·        HUD-Certified or able to apply for HUD-Certification within 3 months months of hire.

·        Excellent interpersonal and communication skills.

·        Strong public speaking skills.

·        Ability to engage with low- and moderate-income homeowners in a respectful manner.

·        Able to work well on a team as well as independently.

·        Highly-organized self-starter able to multi-task.

·        Excellent computer skills required.

·        Familiarity with CounselorMax a plus.

·        Detail-oriented, thorough, and able to concentrate while meeting deadlines.

·        Demonstrated patience and flexibility handling complex issues and crises.

·        Fluency in a foreign language is helpful, particularly Spanish, Haitian Creole, Mandarin, and/or Cantonese.

·        Strong commitment to NHN’s mission.

 

Compensation & Benefits: $57,000 to $61,000 salary commensurate with experience. NHN offers a comprehensive benefits package including health, dental and vision insurance benefits (following a 90-day waiting period), voluntary flexible spending plan, 403b retirement plan, and paid leave time including 18 vacation days and 12 sick days. Staff may apply to telecommute some work days.

 

To Apply: Please email cover letter and resume with salary expectations to jobs@fifthave.org by

November 30, 2021. Indicate “Homeowner Services Counselor” in the subject line. No phone calls, please.

NHN is an equal opportunity employer (EEO).

People of color, community residents, and women are strongly encouraged to apply.



 

Job Announcement

Homeowner Services Counselor

 

Position: Homeowner Services Counselor

Employee Type: Full-Time, 35 hours per week

 

Neighbors Helping Neighbors (NHN) are seeking a Homeowner Services Counselor to provide counseling and…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Integral
  • Tipo de Emprego
    Contrato / CLT
  • Data de Início
    14 de dezembro de 2021
  • Prazo para Inscrições
    30 de novembro de 2021
  • Educação
    Ensino Superior Requerido
Salário
USD $57.000 - USD $61.000
/ ano
salary commensurate with experience

Benefícios

Compensation & Benefits: $57,000 to $61,000 salary commensurate with experience. NHN offers a comprehensive benefits package including health, dental and vision insurance benefits (following a 90-day waiting period), voluntary flexible spending plan, 403b retirement plan, and paid leave time including 18 vacation days and 12 sick days. Staff may apply to telecommute some work days.

 

Compensation & Benefits: $57,000 to $61,000 salary commensurate with experience. NHN offers a comprehensive benefits package including health, dental and vision insurance…

Nível de Proficiência do Idioma

·        Fluency in a foreign language is helpful, particularly Spanish, Haitian Creole, Mandarin, and/or Cantonese.

·        Fluency in a foreign language is helpful, particularly Spanish, Haitian Creole, Mandarin, and/or Cantonese.

Localização

Presencial
621 Degraw St, Brooklyn, NY 11217, USA

Como se inscrever

To Apply: Please email cover letter and resume with salary expectations to jobs@fifthave.org by

November 30, 2021. Indicate “Homeowner Services Counselor” in the subject line. No phone calls, please.

NHN is an equal opportunity employer (EEO).

People of color, community residents, and women are strongly encouraged to apply.


To Apply: Please email cover letter and resume with salary expectations to jobs@fifthave.org by

November 30, 2021. Indicate “Homeowner Services Counselor” in the subject line. No…

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