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Account Coordinator

Publicado por
The Arc of Northern Virginia
|
Falls Church, VA
Novo
|
Publicado há 15 dias

Overview Description: The Arc of Northern Virginia seeks to hire an Account Coordinator. Under the supervision of the Account Manager, this staff member would provide effective disbursement management, and database support by ensuring timely and effective follow through, communication, and excellent customer service.

 

About the Special Needs Trust Program: Launched in 1999 as the Personal Support Trust, The Arc of Northern Virginia’s Special Needs Trust program is for people with disabilities in Maryland, Virginia and the District of Columbia. Together with our partner and trustee KeyBank, we currently manage more than 2,000 special needs trusts. We are experts in the convergence of finance and disability policy, because we know, care for and understand people with disabilities. And daily, we assist our clients use funds from their trusts to meet their needs and support their quality of life. Serving the community is our mission.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act as primary point of contact for disbursements of targeted Clients, to include:

− Review, query, submit for approval, and maintain orderly disbursement files

− Pursue required documentation, notify beneficiaries of any denials

− Scan and save disbursement information, develop folders in database

− Enter, track and monitor all services and payments in database

− Research/negotiate pricing for purchases, if needed

− Assist beneficiaries as needed

− Conduct verbal and written communication with Trustee

− Create budgets with beneficiaries of funded Special Needs Trusts

− Manage Beneficiary credit/debit card accounts

− Plan and oversee vehicle purchases

 

• Provide introductory information to clients about public benefit programs

• Create budgets to meet the needs of clients

• Build long-term relationships with clients, professionals, and the community

• Address and resolve client issues quickly and effectively, encouraging good customer service practices

• Develop strategies for strong workplace efficiency and goal achievement

• Serve as a liaison between Trust department staff and clients

 

ADDITIONAL RESPONSIBILITIES:

• Attend advocacy, community, and education events to raise awareness of the Special Needs Trust program and services

• Participation in monthly Arc team meetings and weekly Trust Services department meetings

• Maintain a neat, well-organized work space

• Other tasks and duties as required

 

QUALIFICATIONS:

• Bachelor’s degree in business, finance or related field

• 1 or more years of professional work experience

• Some understanding of means-tested government benefits and disability systems in Virginia

• Strong ability to work independently and take initiative

• Effective communicator with strong English verbal and written skills

• Skilled in Database Management

• Proficient in MS Office Suite

 

PREFERRED QUALIFICATIONS:

• Meaningful professional and personal experience with people with disabilities

 

SPECIAL REQUIREMENTS:

•  The candidate selected for this position will be required to complete a Child Protective Services Registry and a Criminal Background check to the satisfaction of The Arc of Northern Virginia.

•  Valid motor vehicle driver’s license is required and the candidate will be required to use their own vehicle to and from appointments and meetings, with mileage reimbursement provided.

 

NOTE: Successful candidates will be required to furnish proof of COVID-19 vaccination.

Overview Description: The Arc of Northern Virginia seeks to hire an Account Coordinator. Under the supervision of the Account Manager, this staff member would provide effective disbursement management, and database support by ensuring…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Parcial
  • Tipo de Emprego
    Contrato / CLT
  • Data de Início
    14 de fevereiro de 2022
  • Prazo para Inscrições
    24 de janeiro de 2022
  • Educação
    Diploma de Tecnólogo Requerido
  • Nível profissional
    Recém formado
Compensação
Veja abaixo
$24.62 per hour; 18 hours per week

Benefícios

The Arc of Northern Virginia offers a benefit package for full-time employees that includes paid time off, paid holidays, medical and dental insurance, health and dependent care flexible spending accounts, and a tax-deferred retirement saving account plan. Specific details of the chapter’s benefits package can be discussed during the interview process.

The Arc of Northern Virginia offers a benefit package for full-time employees that includes paid time off, paid holidays, medical and dental insurance, health and dependent care…

Nível de Proficiência do Idioma

Excellent written and oral English

Second language a bonus

Excellent written and oral English

Second language a bonus

Localização

Temporariamente Remoto
O trabalho pode ser executado em ou perto de Falls Church, VA
Local Associado
2755 Hartland Rd., Falls Church, VA 22043, United States
Suite 200

Como se inscrever

Send your resume and a cover letter to:

Tia Marsili, Director of Trusts

by email to:

tia.marsili@thearcofnova.org

Please include the position title in the subject line of your email.

Send your resume and a cover letter to:

Tia Marsili, Director of Trusts

by email to:

tia.marsili@thearcofnova.org

Please include the position title in the subject line of your email.

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