Financial Counsellor

Make a Difference: Join Tenants Queensland as a Financial Counsellor

Are you passionate about social justice and empowering vulnerable members of our community? Tenants Queensland is seeking dedicated Financial Counsellors to join our team and make a real impact on people's lives.

ABOUT US

Tenants Queensland has been at the forefront of tenant rights and support for more than three decades. Established in 1986, we are a specialist state-wide community legal centre providing free tenancy law advisory services for residential tenants. Our unwavering commitment to fairness and justice has made us a trusted name in the community, providing stability and hope to countless individuals and families across Queensland.

Why Join Us?

At Tenants Queensland, you'll not only make a significant impact on people's lives but also enjoy an array of benefits:

• Salary sacrifice opportunities and NFP benefits, allowing you to retain more of your pay while reducing taxable income
• Generous leave entitlements, including additional paid leave over Christmas and New Year
• Attractive remuneration package from $97,000 - $106,000 plus superannuation
• Flexible work hours to maintain a healthy work-life balance
• Extensive training and development programs for continued professional growth

THE OPPORTUNITY

Tenants Queensland is seeking to fill a vacancy for the role of Financial Counsellor:

Full-Time position

This is a fixed-term contract until December 2025, with the possibility of extension.

As a Financial Counsellor, you'll be extending our range of tenant advisory services for Queensland residential renters, playing a critical role in empowering and supporting our clients.

Key Responsibilities:

• Deliver high-quality financial counselling services to residential tenants
• Provide expert advice and support on financial matters related to tenancy
• Advocate for tenants in financial disputes
• Conduct thorough assessments of clients' financial situations
• Develop tailored financial plans and strategies for clients
• Collaborate with legal professionals and other team members to ensure the best outcomes for clients
• Contribute to community education initiatives on financial literacy for tenants

ABOUT YOU

With a commitment to the principles of social justice, you will support TQ's mission by role modeling our values of empowerment and respect. You'll possess:

• At least three to five years' experience in delivering financial counselling services
• Strong understanding of social justice principles
• Excellent communication and interpersonal skills
• Ability to empathize and work with diverse communities
• Analytical thinking and problem-solving capabilities
• Proficiency in client information management systems and Microsoft Office suite

Mandatory Requirements:

You must hold, or be eligible to hold, an associate or accredited membership of the Financial Counsellors Association of Queensland.

Qualifications:

• Relevant qualifications in financial counselling