ONG (Setor Social)

IT Operations Manager

Híbrido
O trabalho pode ser executado em ou perto de Philadelphia, PA
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Publicado há 5 dias

Resumo dos Detalhes

Tipo de Emprego
Tempo Integral
Temporário / PJ / Freelance
Data de Início
1 de agosto de 2024
Data de término
29 de agosto de 2025
Nível de Experiência
Intermediário
Compensação
USD $40 / hora

Descrição

Mural Arts Philadelphia is the nation’s largest public art program, dedicated to the belief that art ignites change. For over 40 years, Mural Arts has united artists and communities through a collaborative process rooted in the traditions of mural-making to create art that transforms public spaces and individual lives. Mural Arts Philadelphia exists to provide transformative experiences, progressive discourse, and economic stimulus to the City of Philadelphia.


Our mission: Through participatory public art, Mural Arts Philadelphia inspires change in people, place, and practice, creating opportunity for a more just and equitable Philadelphia.


Mural Arts seeks candidates who value and demonstrate the following core competencies: committed problem-solving, deep thinking, fearless creation, inquisitive learning, thoughtful communication, mindful collaboration, personal accountability, and a commitment to actively prioritizing diversity, equity, inclusion, and belonging in the workplace. Mural Arts Philadelphia is an Equal Opportunity Employer.


The IT Operations Manager works closely with Mural Arts’ 3rd party IT Managed Service Provider (MSP) and Mural Arts staff. The IT Operations Manager provides oversight and hands-on management for MSP support and as a project manager for IT projects and initiatives. 

This position reports to both the Senior Director of Finance and the Senior Director of Communications and Brand Management. This position is a part-time, temporary position for one (1) year. 


A signature project in the first year of this position will be the launch of Mural Arts’ flagship website: muralarts.org. This work will involve liaising between the web development team, staff, and stakeholders. It will collect and deliver content and manage vendors, budgets, and subscriptions related to this project. Additional projects will be added as capacity allows and familiarity with Mural Arts IT infrastructure matures. 


The position requires no specialized IT training but seeks candidates with a strong generalist skill set and fluency in enterprise-level IT management. Candidates with proven information technology and project management skills are ideal for this role. Duties will include:


  • Act as both virtual and physical liaison between IT support and Mural Arts staff 
  • Assist the archival team in the migration and management of legacy system data
  • Co-administrative support of Google Workspace account and services
  • Co-administrative support for Mural Arts software from Adobe Creative Cloud to Zoom
  • Coordination of or direct support for office A/V equipment, Printer maintenance requests, phone system mapping  
  • Forecast IT needs and work with the Senior Director of Finance to ensure staff have the necessary equipment to accomplish their jobs.
  • Work with the Director of Finance and MSP to create and accomplish monthly, quarterly, annual, and long-term IT goals.
  • Staff technology onboarding and offboarding
  • Management of hosting plans, domain registration and renewals, developer access/permissions for Mural Arts-owned websites
  • Point of contact for website support and administration
  • Serve as a backup system administrator for our Salesforce environment in collaboration with the Manager of Development Operations
  • Act as co-system administrator for our various software, including but not limited to BoardEffect, WealthEngine, Apricot, Campaign Monitor, Sage Intacct, GiveSmart, Smartsheets, Airtable
  • Software license management


Qualifications

 

  • Familiarity with a variety of mobile and desktop operating systems, including Windows, Windows Server, MAC OS, Android, and IOS
  • Project Management experience 
  • Demonstrated experience in creative problem-solving and advanced technical troubleshooting 
  • Ability to synthesize and communicate technical information to a range of audiences at all levels of technical expertise
  • Ability to maintain and strengthen relationships with vendors and external stakeholders
  • Ability to successfully manage a variety of competing priorities
  • Experience with scripting languages a plus
  • Experience in the nonprofit and/or Arts & Culture a plus


Other Position Details


This is a temporary part-time position, 20 hours per week, at an hourly rate of $40. This role is hybrid, with an expectation to be physically present in Mural Arts Philadelphia's offices, studio, and hub spaces as needed to perform hands-on tasks.


To Apply


Please provide a cover letter, resume, and references in one PDF document to sweinik@muralarts.org. Applications will be reviewed, and interviews will be conducted on a rolling basis until the position is filled. Please include "IT Operations Manager" in the subject line. No telephone calls, please.


Mural Arts Philadelphia is the nation’s largest public art program, dedicated to the belief that art ignites change. For over 40 years, Mural Arts has united artists and communities through a collaborative process rooted in the traditions…

Benefícios

This is a temporary part-time position, 20 hours per week, at an hourly rate of $40. This role is hybrid, with an expectation to be physically present in Mural Arts Philadelphia's offices, studio, and hub spaces as needed to perform hands-on tasks.


This is a temporary part-time position, 20 hours per week, at an hourly rate of $40. This role is hybrid, with an expectation to be physically present in Mural Arts Philadelphia's…

Localização

Híbrido
O trabalho pode ser executado em ou perto de Philadelphia, PA
1729 Mt Vernon St, Philadelphia, PA 19130, USA

Inscreva-se: Emprego

Instruções:

Please provide a cover letter, resume, and references in one PDF document to sweinik@muralarts.org. Applications will be reviewed, and interviews will be conducted on a rolling basis until the position is filled. Please include "IT Operations Manager" in the subject line. No telephone calls, please.


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