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Publicado há 6 dias

Visitor Services Associate

Presencial, O trabalho pode ser executado em ou perto de Kings County, NY

Detalhes

Tipo de Emprego:Meio Horário
Educação:Diploma de Ensino Médio Requerido
Compensação:Até USD $22 / hora

Descrição

MOFAD is seeking an individual to help create an exceptional museum experience for visitors to our new museum space in DUMBO, which will house year-long exhibitions starting with Flavor: The World to Your Brain. You will help ensure positive visitor experiences and assist the Exhibition Operations Manager with day-to-day operations and content creation for MOFAD’s social media accounts. Don’t have any prior museum experience? That’s okay. We’re running a new and different kind of museum. You will join a small and dynamic front of house team and play a critical role in making sure that our exhibitions run smoothly.


This is a part-time hourly position beginning in late July 2024. Compensation is $22 per hour. MOFAD is open Fridays through Sundays, and visitor services associates are expected to work up to three 6-hour shifts per week (12:30pm to 6:30pm) on those days. There may be the potential to work more hours in consultation with the Exhibition Operations Manager and per the museum’s needs.


RESPONSIBILITIES:

  • Welcome and engage with all museum visitors
  • Provide information, feedback, and exemplary service
  • Train on our point-of-sales (POS) systems to receive payment, distribute tickets, process pre-purchased tickets, and complete retail sales
  • Oversee the retail area to ensure that it is inviting, safe, and fully stocked 
  • Support museum staff with data entry, answering phones, performing basic administrative tasks, and creation of social media content
  • Assist visitors with exhibition’s interactive content, including maintenance and upkeep of machinery, technology, and other equipment as needed
  • Be knowledgeable about the exhibition on show and MOFAD
  • Perform daily checks overseeing security and well-being of artifacts and displays 
  • Help maintain a clean work environment
  • Do whatever it takes! Be willing to assist with all manner of tasks


QUALIFICATIONS:

  • Willing and able to work a nontraditional work schedule, including weekends
  • Exceptional interpersonal, collaborative, written communication, and customer service skills
  • Positive and dependable work ethic
  • Ability to prioritize and manage time and tasks effectively
  • Basic computer skills and willingness to learn our POS and database systems
  • Aptitude for conflict resolution, negotiation, and creating positive outcomes

Preferred:

  • Knowledge of museum visitor services and New York City cultural institutions
  • Experience in social media content creation
  • Basic experience in the arts, hospitality, retail, or a similar client-facing industry
  • Interest in food culture, history, science, production, commerce, and/or policy
  • Fully vaccinated against COVID-19 
  • Multilingual

MOFAD is seeking an individual to help create an exceptional museum experience for visitors to our new museum space in DUMBO, which will house year-long exhibitions starting with Flavor: The World to Your Brain. You will help ensure…

Localização

Presencial
55 Water St, Brooklyn, NY 11201, USA
MOFAD, second floor

Como se inscrever

Think you’re ready to help us build a New York institution for the ages? Submit one PDF with the following to jobs@mofad.org:

  • Cover letter
  • Resume
  • Contact information for two references


Please put “Visitor Services Associate_Last, First” in the subject line of the email. We’ll be in touch if we feel your experience best fits the position.


Applications will be reviewed on a rolling basis with a start date in late July 2024.

Think you’re ready to help us build a New York institution for the ages? Submit one PDF with the following to jobs@mofad.org:

  • Cover letter
  • Resume
  • Contact information for two…

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