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IT Coordinator

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Publicado há 28 dias

ABOUT US

Chinese Mutual Aid Association (CMAA) is a non-profit organization that assists immigrants, refugees and low-income people in Chicago and its suburbs.  Founded in 1982 by ethnic Chinese refugees from Vietnam, the organization today has expanded to a staff of over two hundred employees who speak over twenty languages. CMAA services include after-school youth programming, job training and placement for adults, and elderly care for seniors. We’re seeking candidates who are passionate about supporting the nonprofit mission of helping the low-income immigrant & refugee community.  

JOB DESCRIPTION: The IT Coordinator will conduct and maintain the organization’s IT and computer systems, ensuring that they run smoothly, and handle day-to-day staff IT requests. 

RESPONSIBILITIES:

  • Regularly handle IT staff requests for email, hardware and software issues
  • Analyze system logs and identify potential issues with computer systems
  • Manage and fine-tune system performance for server and client workstations
  • Ensure proper functioning of network infrastructure, perform routine audits of systems and software, and maintain records of software licenses
  • Introduce and integrate new technologies into existing computing environment
  • Apply operating system updates, patches, and configuration changes
  • Install and configure computer hardware, software, networks, printers and scanners
  • Add, remove or update user account information, and reset user passwords
  • Document and inventory the configuration of computer systems
  • Research, recommend, and purchase technology equipment and accessories as needed
  • Work with department managers to reengineer their intake processes for Apricot/Salesforce Database
  • Train new and current staff members, including managers and directors, in using Apricot/Salesforce Database
  • Develop Tiger Tutor, Asian Eats Chicago, and CMAA main websites
  • Other tasks as assigned by supervisor

REQUIREMENTS: 

  • Bachelor’s degree in Computer Science or related technical field
  • Strong organizational and communication skills 
  • Understanding of TCP/IP protocols and LAN/WAN configuration
  • Understanding of HTML and CSS
  • Knowledge of Microsoft Small Business Server
  • Ability to multitask by prioritizing work responsibilities and meet deadlines
  • Skilled at explaining technical concepts and procedures to non-technical users.

QUALIFICATIONS:

  • Prior experience in IT support is preferred
  • Certification (CompTIA Network+, CompTIA Security+ etc.) preferred 
  • Experience with Apricot by Social Solutions and Salesforce preferred
  • Experience with Wix and WordPress preferred

Chinese Mutual Aid Association (CMAA) is an Equal Opportunity Employer.

ABOUT US

Chinese Mutual Aid Association (CMAA) is a non-profit organization that assists immigrants, refugees and low-income people in Chicago and its suburbs.  Founded in 1982 by ethnic Chinese refugees from Vietnam, the organization…

Resumo dos Detalhes

  • Comprometimento de Tempo
    Carga Horária Integral
Salário
USD $34.000 - USD $38.000
/ ano

Benefícios

  • Eligibility for health, dental, and vision coverage.
  • Eligibility for company-paid benefits such as life insurance, short- and long-term disability and long-term care, subject to applicable waiting periods.
  • Paid leave earned on an accrual basis (sick, personal, and vacation).
  • Company-paid holidays (9)
  • Eligibility for health, dental, and vision coverage.
  • Eligibility for company-paid benefits such as life insurance, short- and long-term disability and long-term care, subject to…

Localização

Temporariamente Remoto
O trabalho pode ser executado em ou perto de Chicago, IL
Local Associado
1016 West Argyle St., Chicago, IL 60640, United States

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