ONG (Setor Social)

Regional Donor Relations Manager

Trabalho pode ser feito em qualquer lugar em Estados Unidos
Publicado há 4 dias

Resumo dos Detalhes

Tipo de Emprego
Tempo Integral
Ensino Superior Requerido
USD $51.400 - $76.700 / ano
Based on experience.


Job Title: Regional Donor Relations Manager (Mid-Level)

FLSA Status: Exempt

Work Schedule: Full-Time

Date Revised: July 2024


Create and execute an annual strategy for raising mid to major gifts by engaging

in caseload work that uses individual plans of care (IPOC) to achieve financial

and donor retention goals. Success in this position means fostering strong

relationships with current and prospective mid-level donors, equipping them

with continual knowledge of their impact and opportunity to give, all while

moving them through their individual IPOC as well as identifying those with

potential to lift giving to major gifts. Create and execute a church engagement

program while implementing the tools and best practices with the organization’s

Faith Leaders Program. Assist in executing regional and national donor events as


This position manages a regional caseload and must be based in one of the

following states to better facilitate travel and interactions with donors.

American Leprosy Missions does not cover relocation costs.

Regions: Mid Atlantic - DE, MD, NJ, PA, VA

Midwest - CO, IN, KS, MO, OK

Individual states: CA, FL, TX


Reporting Relationships

Employee reports to VP of Development

Other Key Relationships

External: individual donors, organizations, businesses, churches, and other parachurch


Internal: Grants Acquisition Manager, Director of Development Operations,

Development Staff, Marketing/Direct Response, Program Staff, and

Communications Staff

Essential Job Functions

Strategic Relationship Management

● Be “high touch, high communication”, with their assigned portfolio.

● Cultivate and grow relationships via in-person visits, phone, email, video

calls, and social media channels.

● Have a high emotional intelligence and a capacity to “read the room” with

potential donors in creating optimal opportunities for impactful giving.

● Identify, research, qualify, and engage mid-level gift prospects and

businesses for events and solicitation.

● Be responsible for creating, maintaining, and tracking multiple

touchpoints with donors across multiple channels.

● Require regular travel in order to cultivate new and existing relationships

with donors.

● Develop and execute an individual plan of care (IPOC) strategy for each

donor, church, or prospect in the pipeline.

● Involve donors and churches in the ministry, ask for gifts, negotiate and

close; thank donors, report back to them, and steward relationships.

● Engage current donors, donor prospects and churches in ongoing dialogue

about how their vision and passion match with the mission and ministry of

American Leprosy Missions.

Strategic Fund Development

● Responsible for identifying donors' capacity for giving and crafting

appropriate financial asks/invitations to partner with the organization.

● Measure, track, and grow donors’ affinity with the organization and its

mission by creating engagement opportunities and a giving community for


● Prepared to accompany donor vision trips to the field, which may be an

example of one such engagement opportunity.

● Research, recommend, and implement strategies to raise the positive

profile of the organization among civic, business, and church leaders in

strategic local communities.

● Manage the VP of Development’s caseload as it relates to your region,

supporting the VP of Development in donor cultivation, including

arranging meetings and providing donor briefings.

Cultivation and Stewardship - Transformational Giving Experience Development

● Help plan and implement funding campaigns, events and activities

(volunteer experiences, Field Tours, Receptions, Micro-events, Giving

Clubs, etc.) for individual major gift donors. Create and manage

cultivation/appreciation events for individual major gift donors as


● Communicate regularly with assigned major donors, working with the

Communications Department to develop major gift materials, including

briefing memos, proposals, stewardship materials, thank you notes,

letters, written updates, etc.

● Network with existing and prospective donors to meet new potential

donors and convert those relationships into tangible financial support.

● Implement donor appreciation programs to recognize, thank and educate

current donors.

Monitoring and Reporting

● Track and report weekly, monthly, quarterly and annual fundraising

activities to achieve major gift revenue goals.

● Track and report relationship management activities using constituent

relationship management systems, including identification, qualification,

cultivation, solicitation and stewardship of prospective and current

individual major donors.

● Effectively use database technology and other resources to assess giving

potential and track donor communications, including appropriate

recognition and thanking of major donors.

Other Duties as Assigned:

Although not Essential Job Functions, employee may also be responsible for the

following from time to time:

● Perform public speaking assignments as requested and required.

● Provide on-site event assistance for donor events.

● Prepare donor briefings when requested.

● Perform other related duties as assigned.

● Occasionally required to attend appropriate work-related meetings

outside of normal business or working hours.

● Assist with other work-related tasks as assigned by the immediate



To perform this job successfully, the employee should achieve or maintain

acceptable productivity levels, quality levels and outcomes in the areas listed


● American Leprosy Missions’ Team Values are lived out.

● Personal annual fundraising goals are met or exceeded.

● Mid-level donor and church revenue is increased.

● Accurate and timely record keeping are recorded in CRM software.

● Goals and objectives set forth in the organization’s performance

management system are met.


To perform the job successfully, the employee should possess the following

knowledge, skills, abilities, and behaviors:

● Initiative – Without prompting, takes proactive steps to manage and

improve all work tasks and operations. Is innovative, responsible, and

insightful. Can manage multiple projects simultaneously through multitasking.

Has a sense of urgency to achieve goals.

● Accountability – Experiences a sense of responsibility to the organization,

its donors and other stakeholders, and the community when making

decisions that affect the organization; not forced by policy to do what is

right and fair, but has an internal sense of responsibility. High emotional

intelligence; likable.

● Communication – Speaks clearly and writes effectively and persuasively in

positive or negative situations; listens to management, co-workers,

donors, end recipients, vendors, and others to effectively and efficiently

share information and ideas; demonstrates effective group presentation

and meeting skills. Skilled in written communication, particularly donorfacing.

● Relationship Building – Has the ability to connect and influence a large

and diverse group of people; is seen as a bridge-builder and someone who

is “good to work with”; can build and maintain meaningful professional

relationships. Servant leader, someone who displays humility.

Relationship orientation; warm, focused listener. Truth-teller who holds


● Results-Oriented Thinking and Behavior – A genuine concern for

effectiveness; possesses the desire to get the job done with excellence;

mentally, is focused on getting the best results for actions taken; does not

settle for mediocrity. Comfortable exploring new ideas. Enjoys

participating in and collaborating with a team. Creative, "out of the box"

thinking to create memorable experiences remotely.

Required Education, Experience, and Skills

● Agreement with and willingness to sign the organization’s statement of


● Bachelor’s degree in business, marketing, public relations,

communications or a related field, or at least three years of experience in

business, philanthropy, development, or fundraising.

● At least three years’ demonstrated successful experience in major gift

fundraising or other related position(s), such as sales.

● Ability to communicate effectively with a diverse donor base.

● Excellent presentation and interpersonal communication skills.

● Demonstrated commitment to fostering healthy relationships with


● Self-motivated; able to work independently.

● Strong knowledge of prospect research, donor screening, and major donor

models, such as Donor Search.

● Ability and willingness to share the Christian faith through word and deed.

Note: This position requires a minimum of 15% travel

Preferred Education, Experience, Skills

● Demonstrated success in raising five-figure donations through personal


● Demonstrated success in cultivating long-term relationships.

● Experience in the development department of a faith-based organization,

NGO, college, or university.

● Experience with recordkeeping and donor databases, especially


● Experience managing and developing a direct response fundraising


Job Title: Regional Donor Relations Manager (Mid-Level)

FLSA Status: Exempt

Work Schedule: Full-Time

Date Revised: July 2024


Create and execute an annual strategy for raising mid to major gifts by engaging

in caseload work that uses…


Trabalho deve ser executado em qualquer lugar em Estados Unidos
Local Associado
1 ALM Way, Greenville, SC 29601, United States

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